Nissan

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I have a 2008 Nissan Altima Coupe that recently started giving me problems. This car has now been to three different nissan dealerships for service. The only things that these three dealerships have in common is that they're only concerned about the money and not the customer. The car first needed a battery that then led to needing a new transmision and then new brakes. There is now a rattling and clicking noise that is going on and the dealership can't figure what it is. Their customer service is horrible and overall the employees don't seem to know how to do their jobs.

Anonymous 11/15/09 10:48PM

Do not buy Nissan products. They do not stand behind their products. My 2004 Titan has bad brakes Nissan can't fix and they just settled for a couple grand in court through my lemon law suit. Basically, I got screwed twice by Nissan. It's amazing a company is more worried about a few thousand dollars to fix one of their products then they are about the 100 thousand I've spent on my Nissans over the past 15 years. Do yourself a favor and find a real car company.

Nissanless 11/2/09 10:55AM

i bought a used 2004 maxima from grenville nissan in greenville n.c, and i started having problems with it blowing fuses all the time and then the paint started coming off so i carried it back to the dealer for help and they said that it had been wrecked at least when i asked for the car fax it told me so . they did not disclose it to me . the ownwer of the dealerhip was very ugly and nasty to me and also they gave me the run around about helping me on fixing the problems. so i wanted to trade it off they gave me the run around for two weeks and the owner finally said he was not going to help and asked me to leave his dealership because i told him that this was not over . i paid a huge down pymt and i pay good money for this car , and not be able to drive it at night or really early in the morning. it is my wifes car too ,and the part that they say it needs they say it is no guarantee that it will fix the problem . so since they treated me like that i will never buy from them or another nissan ever and i want recommend one or send anyone to this dealership they lie and dont try to help no one when it comes to service.

Anonymous 10/23/09 7:53AM

I bought a 09 Murano on June 1st, 09. At 3000 miles the check engine light came on and found that the sending unit in the gas tank was bad...two trips to the dealership later, thought it was finally fixed...WRONG!
Gas gauge never read accurate, Check engine light came back on...same problem...back to the dealership...ordered parts, again...took the car back in after appointment was made for repairs and told by the dealership that they didn't know what they were suppose to do to it ??? Now apparently, they have decided that the wrong parts were installed the first time, so I am now waiting for more parts to come in...In the meantime, while they were taking out the back seat to repair the gas tank, they broke all of the front hinge covers on the back seat and had the odasity to tell me that it was my fault, when in fact they broke them in the repair shop.. Anyway...$36,000.00 car, 7000 miles, and already five trips to the shop and we aren't even fixed yet...No way that I would recommend Lynn Layton Nissan in Decatur Alabama

Anonymous 9/16/09 1:28PM

I have a Nissan Altima which had both internal door locks and passenger side window failure . This occurred at 37k miles. I attempted to get the dealer to honor the complaint based on the fact that this is a manufacturer created problem. Either that or Nissan quality has dropped so low that they they care for the service that is paid to they customers. I feel that nissan should be hels acccountable for this problem and the correction repairs for this problems should be at no cost to me the consumer. The dealer refuse to investigate the issue only to quote me charges. for an inferior product.

jwilliams956 8/24/09 1:10PM

MY WIFE BOUGHT A NEW NISSAN TRUCK 2 WEEKS AGO AND I DON'T KNOW IF THE TRUCK IS A GOOD VEHICLE OR NOT BECAUSE WE HAVE ONLY HAD IT 2 WEEKS. BUT I CAN ASSURE YOU THAT THE NISSAN DEALERSHIP IN BOARDMAN,OHIO HAD ONLY 1 GOAL IN MIND AFTER SHE WROTE THE CHECK TO PAY FOR IT AND THAT WAS GOODBYE AND HOW FAST CAN WE GET YOU OUT OF HERE. I AM ONLY SORRY THAT I DIDN'T READ THE COMMENTS ON THIS PAGE BEFORE LOOKING FOR A VEHICLE.

AL C. (PA)

Anonymous 8/14/09 12:57PM

I HAVE A NISSAN X-TRAIL 2005 ,HAD BEEN METICULOUS HAVING SERVICE AT THE DEALER AND EVERY YEAR THEY TELL ME THAT MY BREAKS NEEDED SERVICE AND I COULD STILL FEEL TH EGRIND WHEN I BREAK. I AM VERY UNHAPPY ON THE SERVICE THAT I GET AT NISSAN,WINDSOR ESP.THE SERVICE MANAGER.SHE IS NOT A PEOPLE PERSON AND I CERTAINLY WOULD NOT RECOMMEND ANOTHER NISSAN BECAUSE OF THE SERVICE DEPT..I DEAL WITH COMPLAINTS EVERYDAY AND I TRIED TO MEET OUR CUSTOMERS PROFESSIONALLY ESP. NOW A DAYS.

Anonymous 8/5/09 8:36AM

I have sent my complaint with malaysia's nissan distributor, Tan Chong Motor Malaysia regarding my nissan latio's front mirror. Unfortunately, there is lack of response and commitment given to my complaint. I felt very frustrated being treated like this. I hope someone from higher authority will look into this matter. For your information, my Malaysian car registration number is WQJ1814

hamid 8/3/09 7:19AM

I HAVE A PROBLEM ABOUT REMOTE CONTROL,(BJQ 7638) AFTER TWO TIMES THE SERVICE CENTER REPLACED THE BATTERY, PROBLEM STILL CAN'T BE SOLVED,IT COST ME RM22.00. THE THIRD TIME THEY FOUND WATER STAIN ON THE PCB WHICH CAUSED SHORT CIRCUIT,I NEVER TAKE OUT THIS UNIT FROM MY HOUSE AS I MADE AS SPARE. I INFORMED THE SERVICE CENTER ABOUT THIS, BUT THEY REFUSED TO ACCEPT IT. THIS IS VERY UNACCEPTABLE AS I STRONGLY BELIEVE THE PROBLEM WAS DUE TO THE MANUFACTURING DEFECT. THIS ALSI HAPPEN TO MY BROTHER'S CAR - LAVINA

Anonymous 7/31/09 10:24PM

your customer service rep was very hard to understand. talked a lot but would not listen would not let me talk to a supervisor ,would not transfer me to some one else this is a strange way to run a customer service dept

stan molvig 6/8/09 1:47PM