Viewing Yahoo customer service reviews
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IS NO IN SERVCE Any longer!!
THERE IS NO Way to contact Yahoo Corporate any more
EXCEPT with a Supeona from a court to get their attention!
Mikinfl 12/5/13 8:13AM
Your new e-mail format is terrible, please go back to the old version. I have had a yahoo e-mail account for over 12 years and Yahoo is also my home page because of this. However, I see myself switching this very soon to a new e-mail account from someone else because your new e-mail format is extremely frustrating. Whoever told you that this new format would be easier and more user friendly should be fired. Everyone I know hates it, PLEASE change back to the old version.
Kell 12/4/13 4:20PM
Cannot upload email plus Yahoo wont allow me to sign into my very recent email account. I logged onto the yahoo customer service & the want $47 before they'll provide help.Tried changing password & security question is totally unknown to me
Anonymous 12/4/13 4:19PM
One Day I Can Sms, Now I Cant At All. Yahoo Is Always Changing Mail Formats And It Affects So Many Areas Of Mail. They Change One Area And Screw 10 Others. I'm Done With Yahoo!
Anonymous 12/4/13 2:29PM
I'm having major issues also logging into my account, from out of nowhere this happened. Had no problems the other day now it's not letting me log in. The 800 number they have for Cust. Serv. isn't working, but the 866 number got me through, but wait time is over 30 mins... Major issues, horrible customer service, and non functioning phone numbers, I don't understand how this place is still in business... I won't ever use yahoo again, glad I'm not alone...
Chris 12/4/13 1:10PM
I have had major email log in problems for a month and regardless of reset attempts nothing seems to work long and now I got NO yahoo mail account!
What is going on?
Anonymous 12/4/13 7:20AM
I have had the same issues. Can not log into my e-mail account and I have been trying now for 2 days to get through to the so called customer care line. I am unemployed and currently waiting for a job offer but can not access my account! If I ever do get back in I will definitely delete my yahoo.
Tracie 12/4/13 5:56AM
I have been locked out of my account for six days. Cant get help through the phone numbers or email. When I get in this time I will be changing my email service completly.
bejay1956 12/3/13 9:18PM
I have been calling tech support for three days and im on hold for two hrs a day why im on hold as we speak
jreimers 12/3/13 1:26PM
"Your call IS important to us" In between some lady beboppin and skattin. So annoying. My account locked even tho I followed the steps exactly to reset my password. Then the only option is to call them? Been on hold several times in half hour chunks, to no avail. I have money tied to this account, only because it was so rare that I had to log in and I set things up so long ago. As soon as I get in there, SO LONG YAHOO.
Anonymous 12/3/13 12:01PM
My yahoo account has been compromised; I cannot login into my account, I cannot receive the vetification code because I do no longer use the cell phone. I have been calling and waiting to talk to customer service.
sos 12/3/13 10:23AM
Have been on hold for two days trying to reach a person to resolve email issue. I can't get in to Yahoo mail and they send a reset to another address I haven't used in many years...no longer remember password for that address either. HELP...Please send reset to my Cell Phone which is on file!!! I have asked for this for two days! Help!!!!!!!!!!!!!!!!!
amdrella 12/3/13 10:08AM
Can't log in to yahoo email, as it prompt to key in "confirm Identity" for verification, after key in the ID and password. How can I remember after the lap of 5 years. I'm in my last 60 and struggling with this problem. please, please someone could guide or help me with this, thank you very much. very urgent
Anonymous 12/3/13 1:13AM
Can anyone help me ???? My yahoo account has been compromised. I can't received any email , I can't change my password , no number I can call locally. What can I do ? Please help
Xxx 12/2/13 9:38PM
My sympathies with all of you. Not only did ATT Yahoo Small business DROP my linked business email account - which I hope I can get back some day, and my website, but now, since 11:00, we can't even receive emails on the main Yahoo account. And, yeah, good luck trying to reach someone. Through ATT you can get India, but they are clueless about how to fix anything. But they did acknowledge there is a system wide shutdown at 11:00 or so, PST, but they have no idea when it will be fixed. Great!!
Naitch 12/2/13 5:35PM
Having trouble updating for the new yahoo email system I clicked on tools but these is no security listed so I went to internet options but wasnt anything for selecting https Am on a Acer computer using google. Pls help. My email is for a sports community club and am worried will loose the email account.
entrieshdc 12/2/13 5:33PM
I have not received any emails since 11:09am this morning, Monday, Dec 2nd, 2013. I have called the Customer Service phone number listed for emails and both times have been disconnected after holding for quite awhile. Ever since the email was "updated" I have had nothing but trouble and have heard the same from other users. I have emails that I am waiting on a need to know when the email will be restored.
Wende Walker 12/2/13 4:11PM
Yahoo has changed email too many times. Now it is horrible to work with.Things change and you are unable to perform basic tasks.I contacted yahoo mail support, which must be in India, twice today. 1st time they wanted to connect to my pc, the call was disconnected but my problem was fixed. Same thing happened again. I called back. The rep was EXTREMELY RUDE! Told me not to call back & they are not my servants. Asked to speak to mgr & rep refused. (THIS IS PAY FOR SERVICE support. I believe they put Trojans on my pc last week.) Hung up/called back got mgr he was of no help. Tried to contact Yahoo cust svc & still holding after 2 hrs. Yahoo NEEDS TO FIRE the India connection
Anonymous 12/2/13 4:08PM
i have been calling customer service for 3 hours, with no answer, just been put on hold.
firstname.lastname@example.org 12/2/13 12:45PM
Customer Service is totally and completely non-existent! Has any customer ever even received a response much less a resolution to a problem! Yahoo could be a secret weapon against our enemies. IF we can get them to subscribe Yahoo could completely destroy their communication capabilities with no effort whatsoever!
Smart Cookie 12/2/13 8:45AM
I have been tring to read my mail for over 2wks now. I can log in but the ads are now behind my inbox and locking me out. If I scroll down from them I still can not read ny mail. I am not real happy that Yahoo mail keeps changing what was wrong with it before!!!!!! I have tried and tried calling customer service being to beleive that dont exists. Then go to tech support to get help and you want me to pay if u solve the problem.....Yahoo created the problems why should we as users have to pay anything. And because some of my bills are online thru my Yahoo acct things r shut off THANKS!!!!!! cant pay them if cant use it right so maybe we should send Yahoo the bills and let them pay. Not a very satisfied user.
Anonymous 11/30/13 4:55PM
I have not been able to log in since yesterday afternoon. When I call for support, the system hangs up on me.
Anonymous 11/30/13 11:10AM
my account is locked and i cant get in. also cant reach you by phone have tried for hours but put on hold. this has gone on for at least 2 weeks. please help me.
email@example.com 11/29/13 3:29PM
Whoever At Yahoo Authorized The Changes In The Email Should Be Fired!
As Well As The One Who Made The Changes.
It Was Awful The First Time The Changes Were Made. It Is Far Worse Now. I Think This Could Cause You To Go Broke. Your Improvements Are A Disaster. You Should Learn To Leave Things Alone.
MRS. A.M. STEWART 11/29/13 10:08AM
i keep on pushing the link button on my recovery email to reset my password of my first email but it tells me to contact yahoo and it state that my password cannot reset online.. How can I contact yahoo?.. I need to open my email very much.. !!! It had my examination result there..:((