Read the reviews below to see the experience other people have had when dealing with customer service from Yamaha.
Worst customer service EVER!! Bought brand new AR190 and have been waiting 3 months for replacement cushion lost within first 24 hours!! Now being told could be 5 months or more!? I could have traveled out of the country and back to purchase the part in a matter of 2 weeks. No compensation, no explanation,told we just have to keep waiting.. Outrageous! Very disappointed
Im from Philippines and i having difficulty in sending feedback to yamaha Philippines. Im hoping that you an forward my concern to proper yamaha authorities who address my concern.
I called Yzone Philippines Sales after I saw the news about the lunching of Yamaha xmax 300 during the dealers conference and to my surprise that the sale agent told me that the product has not yet been lunch and that the available unit is only two for display. If that is true how come its already available outside sold from other dealers and in fact posted already in the facebook. Plus unauthorized individual who are selling Xmax at the Facebook at over price from 275K to 300K. You may check by searching "yamaha xmax 300" find out yourself.
My question is yamaha allowing unauthorized selling at over price to take advantage ?
You may email me
If you plan to call me please send SMS before you call so I can unblock your number.
Sent from Samsung A8
I just purchased Sinatra reprise Piano soft . I cannot recognize any of the songs from this piano soft album. The sample songs in the advertisement seemed to be introductions but were actually the entire sample. You should stop advertising this piano soft album because it is not representative of the the actual expected content!
I would appreciate it next time, if your people would make battery doors that are hinged to the electric piano/synthesizer instruments, so when thieves steal batteries on the stage out from under instruments, during intermission. The battery door won'g go missing forever. I just went to send my keyboard to a church and was outraged that someone had gotten away with my battery door. I am used to having batteries stolen but to have the battery door that you can't replace missing is an outrage. Please put a hinge on the battery doors so they can't be detached from the instrument. Batteries are cheap to replace but the doors are priceless. Now when there is no electricity like in Haiti, the instrument can't be played because even if you get the batteries, there's no battery door to the Yamaha Portasound PSS380. I've lost all hope of recovery.
Just unable to find any phone #s or emails for Yamaha YES warranty.
tried all day to reach someone who can tell me how to transfer YES warranty which is in effect until July, 2018
gloria jenkins
bought bennington pontoon with 70 HP engine fromHarry O'Brien in Elkhorn, WI in July
My son's keyboard is not working properly and he's going to send it back for repairs it is under warranty i would like to know will it be possible for you to download the music he has on there and send the downloaded music to me? If that's possible how much would that cost me,keeping in mind my son is incarcerated@sci mahanoy.I would appreciate a call or Thank you for your help.
I advise against buying a yamaha product, no matter how good because of their TERRIBLE customer support. I waited for over an hour and the rep was rude hung up and I had to start all over. 2nd rep tried to make me talk to the first one and when I refused he told me I would have to talk to him or get "to the back of the que" and start over. NEVER again will I choose yamaha and i will send the keyboard back.
I called tech support on today and have been hold the line for one hour so far and is still on hold. How do u get a live person on the phone. I bought a Yamaha Receiver-- installed to my Samsung 60" tv. Within 3 months my power circuit board went out. I had the circuit replaced and it has happen again. My question could it be that this is too powerful for my Samsung tv. Question-- how do turn off the sleep button, I sick my tv going off because the factory setting of the sleep button. Next question do humans work
at the helpline office and/or is this just a blank phone line with an automatic system---ALL agency of busy.
Iam ravi from amalapuram eastvgodavari district ap amalapuram yamaha company frod for 16 bikes no papers isdue total members all amount paid but no papers only delivery chalana nd delivery the bike 2 years complet no papers i desided the complait for yamaha main company with avidence total information details contact my mobile number neglet the msg contact media solve my problrm so dont neglect the msg
My Yamaha Legenda 115Z heaving a problem when I buy it...I also get it to the penang service center for 3 times already the problem also can't slove...timing also same like that up and down...
today is the third times already...
and also my warranty wanna reach... but the problem also can't slove...
How in the HELL do you get a hold of someone from customer service at Yamaha??? I have spent the past hour trying to contact ANYONE about a question I have about my Yamaha PWC only to find that there is NO contact information, or this site is no longer in service... WOW!!!
Just in case anyone at Yamaha is paying attention I have a 2004 XLT 1200 and I need to know if the factory sponsons can be adjusted to improve the stability of the PWC???
Yamaha!
i love your products I just wish the dealerships you operate with were helpful! I'm talking in specific about the all around power in st johnsbury, vt these special people that work here fail in all around customer support from financing and buying a all terrain vehicle to the service in the shop! called 3 times one week just for a oil change! I got no call back and got the run around every time let me transfer you they would say to he's busy or with a customer. called about there inventory on a tire and was promised a quick response... believe it or not I had to call back and ask again then putting me on hold for 30 seconds gave me a simple no! wow glad you put superior service on your emails and quotes because you really suck can't even get emails back about the new products they act like its not there job! to top it off even after all this still trying to give them buisness (last time I make this mistake) was working on finishing the finance process with spencer Hudson just waiting on him to get the paperwork to sign after 10 minutes of sitting in his office decided to see what was going on why is this taking so long to retrieve this piece of paper well apparently talking to a client was more important now to me a 7000 sale is worth sitting in your office for 20 minutes but not to this joker save your money and time for a Yamaha dealership anywhere else! this company slanders Yamaha everyday they carry there products!
I HAVE A NEW STRATOLINER,9 MONTS OLD , IN SHOP FOR 11 WEEKS TOTAL ,LAST TIME IN FOR ENGINE NOISE AGAIN, DEALER SAID- THEY HAD ROAD IT AND NOISE IS NORMAL-I HAD NOTED MILEAGE AT DROP OFF AND BIKE HAD NOT LEFT LOT. NO ADDTIONAL MILES,, WISH I COULD GET SOME HELP FROM SOME ONE- CALLED CUSTOMER SERVICE AND SAID GUST TAKE IT TO ANOTHER DEALER, SPRINGFIELD YAMAMA MO. IS MY SALEING DEALER AND SHOULD REPAIR MY BIKE-THEY DID NOT EVEN RIDE IT TO SEE IF I HAD A CONCERN.
