Yamaha customer service

Quickly locate Yamaha technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Yamaha page at any time.

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Electronics Customer Support

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Phone: 714-522-9105

  • How to reach a live person:
    • Press 4 for a customer service rep
  • Hours of Operation:
    • Mon-Fri: 8am-4pm PT
  • Email:
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User Reviews

04
Jan

Posted by Brian


on 1/4/23 at 6:40PM

Love yamaha products except the 2017 700 grizzly I bought. It self ignited after a few short hrs of use and was the soul reason my house burnt down. Insurance rebuilt my house but nothing from Yamaha to compensate for all the inconvenience they caused me.

20
Sep

Posted by Melissa


on 9/20/19 at 3:14PM

Worst customer service EVER!! Bought brand new AR190 and have been waiting 3 months for replacement cushion lost within first 24 hours!! Now being told could be 5 months or more!? I could have traveled out of the country and back to purchase the part in a matter of 2 weeks. No compensation, no explanation,told we just have to keep waiting.. Outrageous! Very disappointed

21
Feb

Posted by alan


on 2/21/18 at 8:34AM

Im from Philippines and i having difficulty in sending feedback to yamaha Philippines. Im hoping that you an forward my concern to proper yamaha authorities who address my concern.



I called Yzone Philippines Sales after I saw the news about the lunching of Yamaha xmax 300 during the dealers conference and to my surprise that the sale agent told me that the product has not yet been lunch and that the available unit is only two for display. If that is true how come its already available outside sold from other dealers and in fact posted already in the facebook. Plus unauthorized individual who are selling Xmax at the Facebook at over price from 275K to 300K. You may check by searching "yamaha xmax 300" find out yourself.



My question is yamaha allowing unauthorized selling at over price to take advantage ?



You may email me



If you plan to call me please send SMS before you call so I can unblock your number.





Sent from Samsung A8

02
Dec

Posted by Anonymous


on 12/2/17 at 7:23PM

I just purchased Sinatra reprise Piano soft . I cannot recognize any of the songs from this piano soft album. The sample songs in the advertisement seemed to be introductions but were actually the entire sample. You should stop advertising this piano soft album because it is not representative of the the actual expected content!

16
Aug

Posted by Anonymous


on 8/16/17 at 4:10PM

Customer support is pretty sad. Left message Sunday and they just do not respond. Have attempted to chat numerous times. Keep transferring never resolved. Poor support of their products

View all 38 Yamaha customer service reviews »
Customer Service Ratings

Based on 260 votes.

2.8

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