Whirlpool customer service

Find contact information for Whirlpool customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Whirlpool customer service news.

Customer Service

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  • How to reach a live person:
    • Speak "customer service" from first prompts - took me 3 times.
  • Hours of Operation:
    • Mon-Fri: 8am-8pm Local Time
      Sat: 8:30am-5pm Local Time
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

Posted by Anonymous


I bought a whirlpool cabrio 1 year ago now the machine doesn't spin all my clothes are soaked I called customer service now they want me to pay $350.00 for a 1 year warranty because I didn't by the warranty when I bought the machine. Well the machine is only 1 year old their shouldn't be any problem. Conclusion whirlpool customer services suck they don't help at all. This has been the worst washer machine I have ever bought. The washer machine probably has a recall and they want to cover it up.

Posted by Anonymous


Screw Whirlpool. They have short warranties and their equipment breaks after warranties expire. First it was the washing machine, which broke after 3 years of use; I had to pay a lot of money to fix the computer in there. Now, it's the fridge, and it's only been little over a year and it broke! Aren't Fridges supposed to last? Do they purposely make faulty equipment that fails after warranty expires? Anyway, all my food is going bad, and it's going to take about 4 more days for the computer to get here. Once again, SCREW Whirlpool, never buy from them.

Posted by Anonymous


I have never been so frustrated with a company's customer service. I have had issues with my oven and refrigerator. I have called WHIRLPOOL customer service and have been hung on, on hold for an almost an hour numerous times. I purchased 4 major appliances for my home from Whirlpool and never again unless someone contacts me and at least tries to save the dignity of this company. I ended up paying money from my own pocket for a local repair company to come because we could not get through to customer service and couldn't go another day without having running drinking water from my refrigerator. Disgusted.

Posted by aechols0516


Whirlpool is the most difficult company I have ever worked with. I will NEVER again in my life purchase a Whirlpool product. In fact... I probably wouldn't accept one for FREE. After 4 service calls and two deliveries, I am now fighting for the hardwood floors in my dining room to be repaired due to the stupidity of the delivery service sent by Whirlpool.

Posted by Anonymous


is it common for a whirlpool washer to be sold with water in it?
i just purchases a brand new whirlpool washer model # wtw5500bw cabrio, my husband installed it and it has water in it! The supplier said that all washers are tested at the warehouse and therefore they all have water in them?
This sounds kind of fishy to me! Are they telling the truth or are they feeding me a line !!
Thank You

Customer Service Ratings

Based on 263 votes.

2.8

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Whirlpool Manuals
Whirlpool customer service news

Whirlpool and Habitat for Humanity announce 2014 partnership renewal

To continue the tradition of employee volunteerism, Whirlpool will help fund the construction of homes in locations where the company has manufacturing operations, customer service and administrative offices. Locations include Tulsa, Okla.; Amana, Iowa ...


Whirlpool Corporation Reports First-Quarter 2014 Results And Reaffirms Full ...

The Bauknecht brand beat out all competitors in the German news network n-tv's customer service study of 10 appliance manufacturers. The brand received high marks for its expert advice and speed in processing consumer requests. Designers and experts ...


Whirlpool, novità alle vendite

Entrato in Whirlpool nel 1999, ha ricoperto ruoli di crescente responsabilità, da key account manager per il retail a lead trade marketing manager, da country manager per l'Italia del customer service a direttore commerciale customer service Emea.

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