Find the latest Virgin Mobile news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Dear customer support, i want to cancel my plan and account since i moved out of the country.Can someone of the agents please ... You can enroll in autopay through my account or through the virgin mobile usa app for iphone.Here's how online in ...
Virgin mobile usa is a no-contract mobile provider on the nationwide the provider is a wholly owned subsidiary of sprint corporation and one of many virgin mobile brands around the world, licensing the brand from united kingdom-based virgin group ...
Virgin mobile usa, l.The virgin name and the virgin signature logo are registered trademarks of virgin.It was difficult in a hasty glance to tell whereabouts the horizon occurred and in general there was here.But the multitude of the city was divided ...
assurance wireless virgin mobile Customer Service. Contact assurance wireless with any question you have about the lifeline program.We are available through mail, phone, or email.Don't miss out on a free.The burning mixture had already been rammed into ...
Virgin Mobile has announced their new in-app customer support chat service designed make it more expedient for customers to get the help they need. Using the in-app chat, customers can quickly have their questions answered in real-time by simply ...
Virgin Mobile is closing down after Optus made the decision to phase out the brand over the next two years. So what are your options if you are a current Virgin Mobile customer? If you are a Virgin Mobile customer, there is no need to panic. The ...
Optus is set to close all of Virgin Mobile's retail stores by the end of June this year, with the telco providing more details on its planned closure and integration of the subsidiary brand. In details published on the Virgin website today, Optus ...
Optus is set to phase out its Virgin Mobile brand over the next two years and will contact customers “in the coming days” to outline their options. The telco finally confirmed a plan to close the brand that first leaked over a month ago. Virgin Mobile ...
... took place online from February to March 2018 from a survey of over 5,000 Canadian wireless customers with a postpaid plan, and who had contacted customer care in the past six months. Which wireless carrier do you think has the best Customer Service?
MVNOs are very popular in Australia with many users opting for the resellers' cheaper prices for phone and data access. One such MVNO is Virgin Mobile, previously jointly owned by Optus and Virgin Mobile UK but now wholly owned by Optus after they ...
Despite Virgin Internet also being offered in Quebec, the latter does not seem to be part of this promo. However, some RFDers mentioned chatting with Customer Service resulted in the two month offer also being extended to Quebec, so your mileage may vary.
Virgin Mobile is offering some decent new savings for anyone looking for a 12-month SIM-only plan, with 20% off all their SIM-only plans when you sign up to a new 12 month contract. If you're signing up to a new plan, you can get the 20% discount on ...
Virgin Mobile has announced plans to offer Certified Pre-Loved iPhone 7 and iPhone 7 Plus handsets in the US. Starting in February, the company will be offering the phones for between $379.99 and $429.99. It is already possible to buy a Certified ...
In order to get this new plan we had to pay off the balance remaining on our phones. This makes sense seeing as though this promo is for those who bring their own devices. So technically, we now own our devices. If you're on a two year contract, you do ...
“With the Certified Pre-Loved iPhone, Virgin Mobile now offers the world's most popular phone at a price that makes it easy to afford,” said Doug Smith, chief operating officer and general manager of Virgin Mobile USA. “And you can rest assured that ...
It's coming up to a busy (and expensive) time of year for a lot of people, with Christmas a big part of the Australian culture. Virgin Mobile is hoping to take some of the pain away offering $100 credit or 2 months free service on selected phone plans ...
With the exception of Telkom, the providers don't automatically prevent subscribers from using airtime for OOB data charges. The networks said they deliver data depletion SMS notifications, however, which warn users when their data bundle has run out ...
Apple and major carriers opened up iPhone X preorders earlier today, but there will still be more carriers to come over the next few weeks. Boost Mobile and Virgin Mobile USA have announced customers will be able to order the iPhone X starting in early ...
Virgin Mobile USA today announced that it will begin taking iPhone X pre-orders on its website on Friday, November 3. The carrier originally said it would launch pre-orders today, in line with Apple and major carriers like AT&T, Verizon, and T-Mobile ...
SAN FRANCISCO — Apptimize, a leader in mobile product innovation, announced today that Virgin Mobile UAE, a mobile brand recently launched and operated by Emirates Integrated Telecommunications Company PJSC, has signed a license of ...
"At Virgin Mobile, we don't like playing by the rules, even our own," Virgin Mobile USA CEO Dow Draper said in a statement, adding that many customers "love their current phones or don't want to upgrade yet." "This is an unprecedented opportunity to ...
Virgin Mobile USA today announced that customers who bring their existing iPhone, and transfer their phone number from another carrier, will receive one year of unlimited talk, text, and data for just $1 with AutoPay enabled. The limited time promotion ...
“At Virgin Mobile, we don't like playing by the rules, even our own,” Virgin Mobile USA CEO Dow Draper said in a press release. “Consumers know that the Inner Circle is the real deal, but many love their current phones or don't want to upgrade yet ...
Virgin Mobile customers enjoying their summer hols have been perturbed to discover their data roaming isn't working on the continent. A number of UK customers took to Virgin's forum pages to complain they couldn't use their roaming while elsewhere in ...
If you have a 4G plan with Virgin Mobile, you can now access Twitter without diving in to your monthly data allowance. That means you can scroll through your feed, check your mentions and respond to pressing Direct Messages without fear of incurring ...
Virgin Mobile is allowing customers to access Twitter without paying up for data, in what some might see as one way to ensure users keep using their data allowances. The social whinge platform is now available to use data-free on the UK cell network's ...
Apple announced this week that they have added their first new carrier since 2013: Virgin Mobile USA. Virgin has ditched Android and is making moves to eventually become an iPhone only network. Read also: Hey Siri, please download Google Assistant to ...
Virgin Mobile USA plans to become the world's first “iPhone-only” network as part of a new deal with Apple to begin selling the carrier's wireless plans through Apple's retail network, Reuters reports. The carrier, which is a subsidiary of Sprint that ...
Virgin Mobile USA soon will sell Apple iPhones exclusively to customers who want to use its prepaid, no-contract cellular services, part of a marketing relationship it has established with Apple. To celebrate the changes, Virgin is offering a special ...
MONEY's recent analysis found that Virgin's Customer Service and the availability of its 4G/LTE data network were below average. If you're looking for an unlimited plan that offers better network quality and value, MONEY found the T-Mobile One plan ...
However, Virgin Mobile says you can easily unlock it at any time by calling Customer Service. You may also return the phone to the carrier within 14 days of purchase. (Note that existing Virgin Mobile customers with iPhones are required to finish 12 ...
Virgin Mobile USA is currently seen as a downmarket brand because it sells prepaid phones. The company said it hopes this move to become an all-iPhone network will help get Virgin Mobile USA in line with the rest of Virgin Group's business targeting ...
“Mobile is no exception and with Virgin Mobile USA, we've now worked with Apple to create a compelling offer for our new Inner Circle plan. Simply put, when you buy an iPhone you will get the highest quality device and service plus access to an array ...
OK, who else did a double-take this morning? I had to be sure I was reading the headline correctly: Virgin Mobile is offering a full year of unlimited phone service for $1? Did someone leave off a couple zeroes? Nope. It's real. Hot on the heels of ...
Virgin Mobile USA will become an iPhone-only carrier, offering deals to entice more cell phone customers to join its network. The carrier, which is owned by Sprint, said U.S. customers who purchase certain iPhone models through July 31 can receive 12 ...
Called the "Inner Circle," the unlimited plan is available until July 31, and only to customers who purchase a new iPhone and transfer their phone number to an Inner Circle plan. After their first year on the plan, users will switch over to the normal ...
Virgin Mobile USA announced today that it will offer an iPhone-exclusive cellular plan that offers unlimited data, text, and calls for $50 a month. This also means Virgin will stop selling Android devices, making the company the first and only iPhone ...
As wireless carriers compete for contracts across Canada, those which go the extra mile for their customers are coming out on top, according to a survey from J.D. Power. Overall, wireless customer care satisfaction across Canada has risen to 746, up ...
ZTE is launching a new budget-priced phone in the US today. The ZTE Prestige 2, a followup to the original Prestige that was first released in 2015, is now available from the no-contract carriers Boost Mobile and Virgin Mobile USA for $79.99. As you ...
Anthony Caruana 29 Mar 2018 11:00 AM. The rollout of the NBN has been "interesting". While early adopters of the originally planned FttH service have been happy with fast speeds, others who have been on the receiving end of the multi-technology mix ...
In the past, operators depended on the call center as a tool to respond to customer requests whereby the customer is walked through an interactive voice menu to finally reach a call agent who will then attend to his request. ... The company is keen ...
SYDNEY, Australia – 23 September 2016 - SugarCRM Inc., the company that enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable CRM solution on the market, announced today that Virgin ...
Rounding out the pack of the major four telcos' iPhone 7 and iPhone 7 Plus plan pricing is Virgin, who will give you an iPhone 7 for as little as $62 a month on the company's $30 plan — making it the cheapest iPhone 7 plan available. Of course, on ...
Virgin Mobile Canada has introduced two new home Internet service plans for eligible Ontario residents. Customers who fall within Virgin's coverage map in the province can sign up for a 300-gigabyte plan for $50 a month or an unlimited plan for $65 a ...
One Facebook user, Alison, raised concerns with Virgin Mobile Customer Service. "This is clearly a security issue when I'm reaching other customers, I assume they're customers, voicemail inboxes." No PINs are being requested for access to messages ...
Virgin Mobile USA says it's still scouting out potential office space in downtown Kansas City and is actively recruiting candidates for a number of positions, including executive. It expects to have its office finished and staffed by the end of the ...
Boost Mobile and Virgin Mobile USA are launching a budget Android smartphone on Sprint's network for only $70, called the Alcatel Dawn. So far this is the cheapest Android phone for 2016. Alcatel Dawn Features. Android 6.0 Marshmallow OS; 4.5-inch TFT ...
Sprint has named mobile-industry veteran Jim Hyde president of its prepaid group, succeeding Dow Draper. Draper in turn was named CEO of Virgin Mobile USA, and charged with launching new initiatives for the no-contract brand. Hyde, a former managing ...
I contacted Virgin and got through to a Customer Service person. She informed me I would have to text STOP to the number given to unsubscribe. When I pointed out that I had never subscribed she said it wasn't their problem but between me and the ...
Virgin Mobile offers a strong slate of features at one of the best values among prepaid carriers. If you're willing to buy a new phone, and you double-check that Virgin's sometimes lackluster coverage and data speeds work for you, the carrier can be a ...
