Virgin Atlantic customer service

Please find Virgin Atlantic customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Virgin Atlantic listing at any time if you have new information.

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Customer Service

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Phone: 800-821-5438

  • How to reach a live person:
    • Press 7 at first menu and 1 and second menu
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This is the number and instructions for new ticket sales which is the best way I have found to et in touch with a person.

User Reviews

24
Jan

Posted by Anonymous


on 1/24/16 at 11:39AM

I have a booking for my wife and myself also our daughter,son in law and granddaughters. We are doing a special trip and would like to have seat numbers so we are together. We have our seats for return flight which is Delta from London to Detroit. I am a delta silver elite frequent flyer and would like to be able to talk to a customer representative. I can not get a live person. Please help

21
Jul

Posted by Anonymous


on 7/21/14 at 12:30PM

I am having a terrible experience w Virgin Atlantic. I booked a flight, then endeavored to change it AND upgrade it. I was told that AMEx declined to "pay for" the upgrade expense. Icalled AmEx since I have never had a charge declined. They said thought the upgrade charge from Virgin was fake. Straigtened that out so they have approved it. Have tried to clarify w Virgin but have been on hold for hours, Unbelievable!

24
Jun

Posted by Anonymous


on 6/24/13 at 9:32AM

I followed directions and did not reach alive person.
I need wheelchair assistance.

18
Oct

Posted by Anonymous


on 10/18/12 at 10:53AM

This airline sucks a party of 35 persons was suppose to travel from Barbados to London on the 2nd September ,2012. the flight was cancelled to the next day. we had hotel reservation made from the 3rd to the 4th September lost i day. The staff and supervisor at the airport was very rude. we have all lost our money for the one day. Received a letter from customer service Emma Thomas who also is rude. There is noting that she can do for us. We will now use BA. The service on Virgin has gone down

26
Sep

Posted by [email protected]


on 9/26/12 at 7:53AM

This is a very very good customer service company when things go wrong at T3 london. Everybody could not have been more helpful. Well done....... eileen kelly I would love somebody from virgin to call me

View all 19 Virgin Atlantic customer service reviews »
Customer Service Ratings

Based on 91 votes.

2.8

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