Posted by Anonymous
Now you are only doing self service only. I am not an employee and I refuse to do work for free. I have always bought beer and beverages from your store over supermarkets. I guess I will have to start stopping at 7-11
Valero customer service
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User Reviews
18
Nov
25
Oct
Posted by Anonymous
I will never buy from yiur Valero again. I purchased my grand-baby1/2 gallon of milk on 0ct 24, about 11:25 pm.. The store number was 2742271. The man didnt give a receipt. To be honest we didn't think much about the receipt. We needed the milk for morning for my grand baby. When we woke up and I opened the milk it has chunks in it and was sour. After I got off of work and tried to exchange it. First she said I couldn't without a receipt. I told her I had it on my phone because I paid with cash AP. She said that was not good enough, and I should of brought it back last night. I tried I explain to her we didn't try to use it until the morning. The milk has a date of Oct 25, which was not expired when we purchased it. I was not asking for my money back, and just wanted yo exchange it. No where in your returned does it say I can not exchange it. I get it not a lot of money, but the principal that I spend so much at this location, but never again. You have a competitor right across the street. You have lost business, but I sure you don't really care.
15
Jul
Posted by mystang52
Their customer service stinks. After getting the app, I got an email offering 30 cents discount with first fill-up. I never got that discount. Sent them an email, with all of the details - NO REPLY. Called them, and the Rep said that "the offer expired on June 30."" When I told him the original email was sent July 5th, he then switched gears and said "oh, Valero reserves the right to withdraw an offer at any time." I told him I wouldn't waste any more time, they had my contact information, and there are literally dozens of other brands nearby I will be using instead.
19
Jun
Posted by Anonymous
305 N Guadalupe St, Santa Fe, NM 8750
I bought gas at this location at 9:45 pm. There was no employee at the store. Door was locked. I wanted a receipt for my purchase. I am also unhappy that the window's on the pumps are often scratched to be unreadable . Last when I ask for a receipt the pump does provide one. For all the Money I spend on gasoline, you the owner of the pump's could at least maintain the in a proper manor.
13
May
Posted by RC
If a Valero/Circle K has two prices on their sign, cash/credit, why are they allowed to charge cash paying customers the same credit price?
The cashier states the only way to get the day price is by signing up for the Circle K easy pay card.
This is like extortion...
How can it be stopped?