Ubisoft customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Ubisoft.

Posted by GameAsteroid834


I am getting kicked out and I can't reconnect so I get suspended

Posted by Slash00xx


I have been waiting days for a response I left under the contact us.
Did not receive the game title Far Cry 6 and Lost World. Purchased days ago and still has not appeared in the game library.

CONTACTING CREDIT CARD COMPANY FOR A FULL REFUND!

Posted by Toombaka


Ur games are great... Ur support is bullsh*t

Posted by Patricia


If we cant reach you, then you are a scam and only want money. I will not allow my son to use this site ever again due to he bought a game and never received it.

Posted by Anonymous


Full Of Info With Closed Doors In The Uk What A Crap Link There Only Answer Is Change Your Password

Posted by Jro562


Hey I payed 4.99 at the App Store for Hungry Shark World a promotion for 100 gems and free shark....got nothing????? Then I have to go thru hell to reach you!

Posted by Angry mom


Ubisoft customer support sucks. We bought our son Ghost of the Wildlands for HIS Birthday. It is the gold edition with season pass included. Guess what freaking Ubisoft screwed up, the season pass don't work and Ubisoft KNOWS they have the freaking issue. Just freakng Google it. They don't answer the phone and want to freaking online chat. I am epileptic and cannot do that. Ubisoft will never get any more money from us. From now on if it says Ubisoft; on it we won't buy it. Ubidoft just lost a lot of business due to this,not just us but a lot of others. Ubisft needs to fix this

Posted by Slade_MKU


This is bull I tried to but R6 credits and I never received my credits and they took my money I tried to call someone but they said they were closed. I don't want a refund I just want my credits

Posted by [email protected]


working with Templar to control the outcome is disgrace to our ideals. kill me if you must but the apple will always be guarded.

Posted by Anonymous


It wont let me play with anyone on watch dogs 2 ,i pre ordered the the gold edition,so all the bonus contant works,bur nothing will let me play with anyone

Posted by suraj


i have a good idea for Ubisoft i know i have indian but i have good idea plz dont understand me i m crated the ubisoft life dont understand me ............................

Posted by Grim Gurner


forgot my password and now it won't let me sign in

Posted by kim


Hi. I am a avid rayman gaming fan and I own a Wii U. I have rayman legends, origins, and the old playstation games. I was wandering why you don't have anymore rayman games for the Wii U. I seen on the ubisoft site that there are a couple of new games. the platform is android. I was wondering why it was switched to that. In the future will the rayman games be formated to the Wii U system? I would appreciate your input. This is one of my favorite games that I play. Thanks. Rayman fan.

Posted by Anonymous


can't get my online plat on division to work. I have full internet and can go in world but when it comes to playing the game I can't shoot anyone but I can die. I can't properly play the game and I need help please contact me at

Posted by Ghost_face_0_0


Im having problems with my game i havent played for 3 weeks.I keep loseing my items after saving and logging off my game.Im very mad at the fact i paid money for a game that i want to keep playing but i cant because my items keeps disappearing. Also my attachments and dont seem to stay on current weapons and gear. Please help fix these problems.By the ways its for tom clancys the division.

Posted by Ghost_face_0_0


Im having problems with my game i havent played for 3 weeks.I keep loseing my items after saving and logging off my game.Im very mad at the fact i paid money for a game that i want to keep playing but i cant because my items keeps disappearing. Also my attachments and dont seem to stay on current weapons and gear. Please help fix these problems.

Posted by Gofkurself


What kinda crap is this??????im playing the division tryn to pick up all collectibles,i got most of them but im running into a problem.I got 62 out of 63 echos BUT THE MAP STILL SHOWS 2 THAT I CAN PICK UP.Are there really 64????my problem is THIS GAME WILL NOT LET ME COLLECT EITHER 1!!!im giving this game a chance but its dissapointing me at every turn,did the creator of FABLE have a hand in making this game cuz it reeks of his empty promises.Pull ur heads out of your asses n fix ur damn game MORONS!!!!!

Posted by Anonymous


Division suxI

Posted by Anonymous


I've recently been playing the CSI hidden crimes game I got via Amazon on my kindle and I love the game however on March 6th I purchased a cash pack I noticed the money had gone out of my account but I didn't get my cash pack ? I no longer what the cash pack as I've given up on the game as this isn't the first time this has happened. I have asked Amazon for a refund however if they don't give me the refund will you

Posted by Joedirt275


The Ubisoft server for online Risk play for ps4 is horrible 4 out of 6 games you drop connection. How is this company in business?? It's been two years since Risk came out and they still haven't fixed it. No way I buy a Ubisoft game ever again.

Posted by memunkey72568


I want to ask some questions of someone that can answer them. I am very frustrated with your lack of commitment to follow up on customer grievances. I've sent in requests to your help email and spoken to trevor on the phone. No one at your end is taking my feelings seriously. I want answers to specific questions and all you do is hide behind the tech wall. I am unsatisfied with the gaming experience from your game farcry3 and will make sure that anyone I speak to will know it. If you will not respond to me I'll know how pathetic your company truly is. Thank you for wasting hours of my time, promising something that you just take away when you can't think of an intelligent process to continue the experience.

Posted by jamesfinnerty199


Yea my name is James Finnerty and my psn name is I am currently rank2 gold and every time I win a race my bar is going down instead of up and I get 4 LP out of the race and I really want my rank1 gold badge please fix

Posted by edwardkaenwayII


I cant talk to anyboby when I use the support number

Posted by Connor Kenway 23


okay so my friend and I just thought of an idea where or what we do is bring a folding assassins in Assassin's Creed together Enron his friends and we call it fastens Creed last stand and we were wondering if you can call me back but we're just wondering it sounded like a good idea we talk to a customer and he said it sounded like a great idea and told us to get on here so we decided to and we're wondering if it could be a good idea so if you can call me back that would be great bye

Posted by Anonymous


I would like a copy of silent hunter 3. I have an old copy that is not read able by the p.c. I have a box and the old cover with a code. If you can help send it care of

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