Ubisoft customer service

Find contact information for Ubisoft customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Ubisoft customer service news.

Customer Service

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  • How to reach a live person:
    • Press 0, but ONLY when you have reached the main menu. Pressing 0 before then and the message will reset.
  • Hours of Operation:
    • Mon-Fri: 9am-9pm EST
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User Reviews

Posted by Anonymous


Hey could you add an update to the game were you can find a British fleet in the south part of the world and an option will come up and you can sail with them or go with the Spanish in the top part of the world in Assassins creed 4 or could you add an option to have 4 ships from your fleet sail the seas with your character?

Posted by ahmad


hi i have my edeem code for Watch_Dogs but its not working pls help

Posted by Anonymous


I have unlocked the clown mask on trials fusion from the uplay app on my iphone but can't access it from my xbox, please help this is frustrating

Posted by Katherine741


I just purchased Child of Light from steam along with some patches. I was so excited until I had to go through a whole bunch of obstacles downloading this and that, Finally, the last step was to create a Uplay account with this company. The screen prompted me to enter the activation code from steam. After trying three times, it says my activation code is invalid and now my account is locked. It says I never purchased the game from them. I'm beyond irritated with the whole situation. It shouldn't have been this difficult.

Posted by Anonymous


I'm trying to find out the advertisement on sparatcus game. Its saying that 50% discount on gold purchase is available. But nothing has change when viewing the gold purchase.

Customer Service Ratings

Based on 83 votes.

3.0

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Ubisoft customer service news

Ubisoft to phase out online passes starting with Assassin's Creed 4

... facets of our games." Online passes were previously offered for $9.99. Ubisoft adds that users that have already purchased AC4's online pass can contact customer service. No word on whether this announcement will affect previous games. submit to ...


Ubisoft Hints At Exclusive Content For "Assassin's Creed 3"

Subscribe To Vibe Magazine. Subscribe customer service Give a Gift. Newsletter Signup. vlntv logo Bookmark and Share. Friends of Vibe. VIBE Vixen. Uptown Magazine. BlackBook.com. The Rundown.TV. Sneakerfiles. DatPiff's. Clutch. Xclusives Zone ...


Rocksmith: Ubisoft Blunder Leaves Many Fans Unable to Play

In frustration the gamers, who were mainly from mainland Europe, took to Ubisoft customer support forums where they were told that they needed to provide evidence that they had legally purchased the game before being supplied with a valid code ...

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