US Internal Revenue Service customer service news

Find the latest US Internal Revenue Service news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Covington eyes IRS site, hires consultant to develop master plan


COVINGTON – As the Internal Revenue Service building is set to go on the market, Covington has begun the planning process to make the best use of this key development site. “The IRS site is attracting national attention and will require a lot of staff ...

IRS Audits Plunge Amidst Budget Cuts


Last year saw the Internal Revenue Service's criminal division bring just 795 cases against people for tax fraud. That's nearly 25% fewer than the number brought in 2010. And officials are concerned that lack of enforcement could embolden people to ...

IRS scam calls spike ahead of October deadline


Other common phone scams include: people claiming to be tech support, posing as grandchildren, and often pretending to be police. The Attorney General strongly urges all consumers to ignore such calls, do not return voicemails and report any ...

Despite severe staffing cuts, IRS enforcement operations bring in more revenue


Despite the cutbacks and shaky computer systems, the IRS received good marks for its Customer Service during the 2018 filing season, in a separate report from the Government Accountability Office. For the third consecutive year, IRS improved its ...

Thomson Reuters, Bloomberg Face Off on Treasury-IRS Data


Data giants Thomson Reuters and Bloomberg are going head to head with competing services for US Treasuries and interest-rate swaps data. Thomson Reuters recently added on-the-run US Treasury price data sourced from Tradeweb's Dealerweb ...

Massive payments to ex-officials trigger IRS audit of U of L Foundation


Fallout from the long-running University of Louisville Foundation scandal continues with an IRS audit. jamesramsey. Former U of L President James Ramsey (Photo: Courier-journal). Story Highlights. The U of L Foundation faces an IRS audit in September.

The time is now for IRS reform


It also refocused the IRS's long-term Customer Service and IT modernization strategies to better serve the basic needs of taxpayers. For a number of years following those reforms, there were substantial improvements at the IRS. The percentage of ...

Members of polygamous Kingston Group charged in alleged multimillion-dollar IRS tax-credit fraud


Dermen controlled Noil Energy Group Inc. and worked with the California-based SBK Holdings USA Inc., which the Kingstons allegedly funneled money through as part of the scheme. Jacob and Isaiah Kingston and Dermen allegedly falsified production ...

Lockdown lifted for Covington IRS building; white powder nonhazardous


UPDATE, 10:29 a.m.: Emergency crews have lifted the lockdown for the Covington IRS building. The white powder that prompted the lockdown was found to be nonhazardous, according to Covington Fire Department Assistant Chief Mike Bloemer. The call ...

4 con men from Texas sentenced in IRS scam crackdown


HOUSTON (KETK) - Twenty-one people connected to an India-based call center stealing hundreds of millions of dollars through an IRS scam were sentenced July 20 in Houston. Judge David Hittner of the Southern District of Texas handed down sentences ...

IRS scam callers are going to jail for up to 20 years


If you ever received one of those IRS scam calls, you might have wondered: will the good guys ever make those bad guys pay? About a week ago, it happened. A federal judge in Texas sentenced 21 residents of New Jersey, Illinois, Indiana, Texas, Arizona, ...

24 IRS phone scammers sentenced


The scam — familiar to anyone with a phone number — involves a robocall that appears to be from the IRS. When you call back, you get a call center staffed with threatening non-English speakers who yell at you if you try to weasel out of paying them ...

21 Sentenced in Massive India-Based IRS Phone Scam Operation


In a statement, Attorney General Jeff Sessions called it the “first-ever large scale, multi-jurisdiction prosecution targeting the India call center scam industry.” The Department of Justice, Department of Homeland Security, Immigration and Customs ...

24 people sentenced for massive IRS call center scam


According to the factual basis of his plea agreement, Patel was a co-owner and manager of an India-based call center involved in the conspiracy. In addition to managing the day-to-day operations of a call center, Patel also processed payments and did ...

Senate panel to vote Thursday on Trump's pick to lead IRS


IRS commissioner nominee Chuck Rettig, a California tax lawyer, testified before the panel in late June, and the Finance Committee is likely to advance his nomination. Republicans and even some Democrats on the panel have spoken positively about him.

362000 Americans Could Be Denied a Passport Because They Owe Taxes


The Internal Revenue Service says that 362,000 Americans with “seriously delinquent” overdue tax payments will be denied passports or passport renewals if they do not pay the money they owe, The Wall Street Journal reports. The IRS has the power to ...

ProfessionalTaxSoftwareReviews.com provides information on IRS plan to better meet the evolving needs of the tax ...


ProfessionalTaxSoftwareReviews.com gives information provided by the IRS on the agency's 5-year strategic plan put in place to help improve taxpayer service and tax administration. California, USA (PRUnderground) June 18th, 2018. The new IRS Strategic ...

IRS Releases New Strategic Plan


The strategic plan is meant to serve as a roadmap to help guide the agency's programs and operations. Developed with input from external partners as well as IRS employees, the plan specifically focuses on six goals to help improve Customer Service:.

House Appropriations Releases FY 2019 IRS Funding Bill


In total, the bill provides taxpayer services an additional $31 million above the fiscal year 2018 enacted level to support funding for fraud prevention and cybersecurity, as well as IRS's Customer Service — such as phone call and correspondence ...

IRS issues new Strategic Plan


The Internal Revenue Service released a new five-year Strategic Plan outlining goals to improve taxpayer service and tax administration. The Fiscal Year 2018-2022 IRS Strategic Plan will serve as a roadmap to help guide the agency's programs and ...

Rep. David Young: Congress isn't underfunding the IRS


We rely on a fair and free press to keep our government accountable, but we must hold our news organizations accountable as well. On April 27, the Register's editorial board claimed I had “the wrong priorities when it comes to the Internal Revenue ...

National taxpayer advocate reminds Congress of IRS deficiencies


Ms. Olson's testimony echoes many tax professionals' concerns that our tax system is not being implemented in the most effective and efficient manner. Although TAS's perspective focuses on the "Customer Service" experience, the frustrations identified ...

House passes series of bills to improve IRS


The House on Wednesday easily passed bipartisan legislation designed to modernize the IRS by improving the agency's Customer Service and information technology. The votes came on the same day as the IRS's new deadline for taxpayers to file their 2017 ...

The IRS has fixed its glitch


Taxpayers who have questions are encouraged to check out the help section of the IRS' website before calling the agency's customer-service phone number — especially because the glitch and its aftermath might be causing more people than usual to call.

IRS Website Crashes on Tax Day as Millions Tried to File Returns


Leaders of the Ways and Means Committee have introduced a bill to “modernize” the agency, moving it away from outdated technologies and refocusing its mission on Customer Service. “Our goal is to redesign, refocus and rein in the I.R.S ...

No more tax man: Free frozen treats offered in Cincinnati Tuesday


Have a free flavored-ice treat Tuesday, April 17, to celebrate no more hearing about the tax man for another year. Florence-based Kona Ice will give out free cups of its frozen treats to celebrate Tuesday's IRS' tax filing deadline. Free flavored ice ...

Ways and Means Committee Markup - IRS Reform


The six-title bill includes provisions to reform the independent appeals process; improve Customer Service; promote sensible enforcement; enhance cybersecurity protection; modernize the IT infrastructure; and update the Tax Court. Most of the ...

IRS improves customer service, but needs more funding for the long haul


The IRS has dramatically improved its Customer Service from the terrible days at the end of the Obama administration, but advocates of the agency say it still needs more money if it's to set itself on firmer footing for the long haul. As of last month ...

Judge gives preliminary OK to $3.5M settlement of IRS case


CINCINNATI (AP) – A federal judge Wednesday gave preliminary approval to a $3.5 million settlement of a lawsuit against the IRS over alleged targeting of tea party groups and other conservative organizations. U.S. District Judge Michael Barrett set a ...

Here's How Long You Should Keep Your Tax Returns, According to Experts


When you are finally done filing your taxes, it can feel freeing — a big responsibility off your shoulders (until next year, that is). But don't go building a bonfire out of your receipts just yet. Tax pros say you should keep your tax returns and ...

Your Chances of an IRS Tax Audit Are the Lowest in 15 Years


There's good news for U.S. tax filers as Tax Day 2018 on April 17 draws near: With growing budget cuts and a subsequent cut in staff, the IRS has dramatically decreased the number of individuals it audits. The number of individuals receiving tax audits ...

Can't pay the IRS? Here are some options


Can't pay the government? With a little more than five weeks until this year's tax filing deadline of April 17, many small business owners are tussling with the question, “How am I going to pay my taxes?” When owners haven't set aside enough money to ...

AUDIO: 911 call center receives IRS scam


AUDIO: 911 call center receives IRS scam. Mar 9, 2018; (0) · Facebook · Twitter · Email; Print; Save. 911 Center IRS scam. Info. Shopping. Tap to unmute. If playback doesn't begin shortly, try restarting your device. More videos. Your browser does not ...

Gwinnett County 911 Center receives fake IRS scam call


GWINNETT COUNTY, Ga. - A phone scammer made the wrong call Wednesday afternoon as the Gwinnett County Police Department 911 Center received a call saying someone needed to call the IRS immediately. App users: View full article here.

Boston-based IRS agent indicted on rape and assault charges


BOSTON (AP) — A Boston-based Internal Revenue Service agent has been indicted on multiple charges related to alleged assaults on a college student last summer. The Suffolk County District attorney says 44-year-old James Clarke is charged with ...

IRS agent indicted, charged with rape of college student


BOSTON — A Boston-based Internal Revenue Service agent has been indicted on multiple charges related to alleged assaults on a college student last summer. The Suffolk County District attorney says 44-year-old James Clarke is charged with aggravated ...

The 'IRS' has issued a warrant for my arrest


I started going through a menu of options and was actually transferred to a call center where a man began discussing my "case file" so he could help me avoid a lien being placed on my assets. I asked whom I was speaking with and also pointed out he had ...

Identifying the real IRS from the fakes


Dealing with the Internal Revenue Service (IRS) can be nerve-wracking, especially if you owe back taxes. To make matters more confusing, in April 2017, the IRS began using third-party debt collectors; laying out strict procedures the debt collectors ...

Merrimac Police warn of fake IRS calls


Merrimac Police are warning residents of an Internal Revenue Service scam that involves threats to arrest for nonpayment of taxes. According to a prepared statement, the caller impersonates a law enforcement officer and asks potential victims to pay ...

IRS looks into mysterious tax refund case


There are several free government programs that prepare taxes free of charge if you meet an income requirement; go to the IRS's Free File page for more information. Check with your state government to find out about their program (search “file tax free ...

CEE MARKETS-Hungarian bonds firmer, awaiting cbank IRS stimulus


BUDAPEST, Jan 18 (Reuters) - Hungarian government bond yields eased mildly, bucking a global rise, ahead of the National Bank of Hungary's (NBH) first interest rate swap (MIRS) auctions to push long-term interest rates lower. The NBH, on of the most ...

Research Finds the IRS Gives Better Customer Service Than Most Apps


In the world of apps, it seems the latter situation is increasingly common. Unfortunately, we're seeing more of a reliance on FAQs, canned email responses and other tactics that divert customers without providing a solid end-to-end experience. This ...

How the IRS may mess up your paycheck this year


Beginning in February, Americans can expect to see tax reform changes reflected in their paychecks, now that the Internal Revenue Service (IRS) has unveiled its new withholding tables. Continue Reading Below. However, the new system, updated by the IRS ...

Loren Yager: Retiring Utah legislators' legacy: a less effective IRS


Honest Utahns and other Americans will pay the price in terms of poorer Customer Service and further cuts to federal programs, while those out to take advantage of the confusion through hacking and tax fraud will benefit from the gutting of an ...

IRS may need an extra half billion dollars to implement new tax law over the next two years


House Ways and Means Committee Chairman Kevin Brady, R-Texas, is talking with the Trump administration about how the IRS can administer the new tax code and improve Customer Service "with existing resources, as well as evaluating what new resources ...

No Taxation Without Decentralization: The IRS Closes in on Crypto


2017 was a manic year for Bitcoin and cryptocurrencies all across the globe. The world suddenly began to take cryptocurrency seriously as hundreds of thousands—or perhaps millions—of new traders entered the cryptosphere for the first time.

Tax Scam Alert: The IRS Just Issued a New Cybersecurity Warning


While cybersecurity should be a year-round concern for small business owners, income tax filing season can bring some particular risks, according to the IRS. The agency says it has gotten an increase in reports of attempts to obtain employees' W-2 ...

IRS Issues Tax Rate Guidance for Stockpiled Foreign Income


The Internal Revenue Service and Treasury Department will generally allow existing loans and other related-party transactions involving the overseas affiliates of multinational corporations to be taxed at the lower of two preferential rates, according ...

IRS Sets Conditions for Deducting 2018 Property Taxes This Year


Taxpayers can deduct their 2018 state and local property taxes on their 2017 returns if they pay those tax bills before the end of the year—and only if the taxes were assessed before 2018, the Internal Revenue Service said in a news release. The IRS ...

A Last-Minute IRS Notice Could Hurt Filers Who Prepay Their 2018 Property Taxes


A last-minute announcement by the IRS could hurt many taxpayers rushing to prepay their 2018 property taxes before the end of the year. Late Wednesday, the IRS announced that filers could claim their 2018 property tax payments on their 2017 federal ...

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