Tracfone customer service news

Find the latest Tracfone news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

City attorney says Tracfone agreed to pay $1 million in back taxes, despite nondisclosure agreement


The city may have imperiled a $1 million back taxes settlement agreement with Tracfone, a private company selling prepaid phone service, by discussing the deal in an open public meeting after agreeing to keep talks private. The deal was reached earlier ...

Rumor: The Galaxy J7 Will Launch On Verizon & TracFone


Samsung's Galaxy J7 is rumored to launch on Verizon and TracFone as well as other carriers, although the only two carriers mentioned are the ones listed here. The Galaxy J7 carries the model number SM-J727 which is the 2017 model of the device as this ...

Hunting for answers, customer support for TracFone or, well, anything


Q: Do you know or know anyone who might, why the TracFone network has been down nearly all the time since a few weeks ago? Possible sabotage? Was long happy with my “dumbphone” and their service but have had to switch to another network and get ...

Miami Prepaid Phone Provider Taps Havas to Help It Grow U.S. Business


TracFone, which is launching a more aggressive push into the U.S. mobile market, has picked Havas Media Group as agency of record to help build the profile of the prepaid service provider, sources said. The Miami-based company awarded its media ...

America Movil loses 458000 US customers, mainly on TracFone and SafeLink


Shares of America Movíl plunged nearly 12 percent last week after the carrier posted a disappointing quarter including a 17 percent year-over-year decline in EBITDA. The company lost 458,000 U.S. customers during the quarter, primarily under its ...

Verizon Using TracFone As A Proxy For Its Prepay Plans - Android Headlines


In isolation, Verizon's business plan should work but it relies on other carriers picking up the slack, such as AT&T and T-Mobile USA (as Sprint are very much reducing their prepay plans). It also relies on AT&T and T-Mobile USA squabbling over these ...

TracFone: 350K phones handed out illegally


TracFone, the parent company of Safelink Phones is suing three marketing companies and the software company hired to provide free government phones to Florida residents under the federal Lifeline program. The lawsuits allege at least 350,000 ineligible ...

TracFone Lost 58K Subscribers Last Quarter


TracFone Wireless, the largest MVNO in the U.S., lost 58,000 net subscribers in the fourth quarter and 338,000 for the year, parent America Movil reported. The prepaid no-contract company ended the year with 25.7 million subscribers, down 1.3 percent ...

ZTE Teams Up With AT&T And Tracfone For $150 ZMAX 2 Phablet


With the ZMAX 2, we will continue deliver the best low-cost Android phones in the U.S. that people actually enjoy using," says Lixin Cheng, chairman and CEO of ZTE USA. "Together with AT&T, advanced phone technology and design is now affordable for ...

ZTE ZMAX 2 coming to AT&T and TracFone for only $149.99


Looking for a phone with a large screen? There's plenty of options out there, but ZTE has proven to be one of the best manufacturers when it comes to offering both great value and hefty display sizes. Their ZMAX was a total hit at under $250, and now ...

"Unlimited" claims cost TracFone $45m


The company's terms and conditions will be updated to describe the impact throttling can have on the functionality of services and TracFone agreed that users who contacted Customer Service would receive accurate information about throttling, suspension ...

TracFone Net Adds Fall, Revenues Rise In Q4


Miami— No-contract cellular MVNO TracFone Wireless gained 101,000 net new subscribers in the fourth quarter, down sequentially from the third quarter's 385,000 and year-ago 616,000. The company ended the year with 26 million subscribers, up 9.9 ...

Throttled: TracFone Enters $40 Million Settlement with FTC over “Unlimited” Plans


Last week, the FTC concluded a $40 million settlement with TracFone – the largest prepaid mobile provider in the U.S. – over allegations that the company throttled customers' purportedly unlimited data plans. The FTC alleged that TracFone advertised ...

TracFone Fined $40M for Throttling 'Unlimited' Data Plans


Take note, mobile carriers: When you claim to offer unlimited data, you better stay true to your word, or you might just find the Federal Trade Commission knocking on your door. TracFone, the largest prepaid mobile provider in the U.S., has learned ...

TracFone Paying $40M to Settle FTC Complaint


The Federal Trade Commission Wednesday (Jan. 28) said TracFone has agreed to pay $40 million to settle FTC charges that it deceived consumers with promises of unlimited data plans. The Federal Communications Commission has also been looking hard ...

FTC settles with TracFone over data throttling


TracFone will pay the Federal Trade Commission $40 million to settle charges that the prepaid mobile provider intentionally slowed the data speeds of heavy users. In a statement released Wednesday, the FTC says consumers with a Straight Talk, Net10, ...

FTC Levies $40M Fine Against TracFone for Throttling Unlimited Data Customers


Losers. :rolleyes: Are you the AT&T Customer Service rep I talked to the other day? Huh, small world. Rating: 32 Votes. Avatar .... T-Mobile USA Offering Free Unlimited Data in Europe This Summer. 10 hours ago on iOS Blog · T-Mobile has announced a new ...

SOS: Why can't I reactivate my TracFone?


When Jeanette Rupnow from New Glarus called, SOS had to admit the holiday spirit was on the wane. There were three telephone service complaints already on the waiting list and, next to consumer gripes about Social Security, child support payments, ...

Earn Free Airtime With Tracfone


While Tracfone's Customer Service is nothing to brag about, their discount membership program Trac'N'Save is definitely worth a look in you live in the city or love shopping. The program is free to Tracfone customers and only requires you to sign up ...

Microsoft tackles healthcare data and communication with the help of TracFone


Microsoft has formed a partnership with TracFone to improve healthcare through technology. The healthcare industry has been going through lots of changes recently. Microsoft is trying to do their part to improve healthcare by giving patients the tools ...

Battle Of The Juggernaut MVNOs, Red Pocket Poised To take On TracFone - Android Headlines


MVNO Red pocket now supports all 4 major network operators here in America. Previously, the only other MVNO that was able to offer this was TracFone. Red Pocket's president Joshua Gordon was quite bashful about this accomplishment when responding ...

TracFone Posts Revenue, Subscriber Gains


Miami — No-contract cellular MVNO TracFone Wireless posted a 9.6 percent revenue gain to $1.66 billion and 1.85 million net subscriber additions in the first quarter, thanks mainly to its Jan. 16 acquisition of MVNO Start Wireless Group. 4/30/2014 07 ...

TracFone Wireless


In my 3 years using TracFone I have called tech support once. .... I called customer support. I was insulted, told to just spend more money and ended up having them steal a years worth of minutes from me. Based on the time I spent with customer support ...

TracFone Sees Q3 Revenue, Earnings Gains


Miami — No-contract cellular MVNO TracFone Wireless posted double-digit percentage gains in revenue and high single-digit earnings growth on a slight gain in the number of net new subscriber. 10/25/2013 10:37:00 AM Eastern. By: By Joseph Palenchar ...

TracFone Comes Clean About Straight Talk Throttling, Admits Only 2.5GB High ...


By the way, anyone no how to get to corporate to tell them about the Customer Service problems? yankeesusa. At least we know now that for $45 a month you get 2.5gb of data. If you have an lte att sim card your good to go. Most people don't go over 2gb.

Wal-Mart, TracFone Face Suit Over 'Unlimited' Data Plan


Consumers who are sent to a “high data usage hotline” are informed that their service may have been reduced for violating the program's terms of service and are informed that Customer Service representatives cannot override the policy or restore access ...

TracFone Sees Q2 Revenue, Profit Gains


Miami— No-contract cellular MVNO TracFone Wireless posted double-digit percentage gains in revenues and operating profit in the second quarter even though its subscriber base shrank by 192,000. 7/26/2013 10:00:00 AM Eastern. By: By Joseph ...

MVNO TracFone Building Retail Stores


... Solutions stores will also enable consumers “to see all the brands the way we see them,” provide focused support for TracFone brands, and enable subscribers toi go to a physical location for support instead of calling or emailing Customer Service ...

TracFone Sees Q1 Subscriber, Revenue Surge


Miami— Almost everything's coming up roses for no-contract cellular MVNO TracFone Wireless, owner America Movil reported. 4/19/2013 06:38:00 AM Eastern. By: By Joseph Palenchar ? Miami— Almost everything's coming up roses for no-contract cellular ...

FCC Trims Free-Phones Fund Powering TracFone Amid Fraud Concern


Jan. 31 (Bloomberg) -- U.S. regulators trimmed a telephone subsidy that powered growth for TracFone Wireless Inc. and provoked concerns of waste and fraud as wireless companies distribute free handsets. The Federal Communications Commission voted ...

A new low from TracFone's Straight Talk: $30 for unlimited talk, text and Web


Though Straight Talk hasn't disclosed which carrier is providing service for the offering, Prepaid Reviews reported T-Mobile USA is providing the network for the $30 per month unlimited service. A T-Mobile representative didn't immediately respond to ...

What's On Your Mind? Old Spice, Tracfone, Advertising Checking Bureau, Payless


On the other hand, I have never tried to transfer the number to another phone or had to deal with Customer Service, which seems to be the source of most complaints. For the price it has been a very good service for us.” Kerry says her one complaint is ...

TracFone's Straight Talk Android phones will use Sprint's network


Previously, it was supported by Verizon Wireless (NYSE:VZ), AT&T (NYSE:T), and T-Mobile USA's networks, though it appears Sprint has won an exclusive relationship to power Straight Talk's smartphones. TracFone's Straight Talk brand is primarily sold ...

With TracFone International, it's use it or lose it


Brian and Elizabeth Williams thought they had a deal. And in the beginning, it did seem like a great offer. Related News/Archive. Embracing technology that allows us to monitor homes remotely. 3 Months Ago. Tell Me About It: Use discretion with long ...

NET10, TracFone Among Leaders in Wireless Prepaid Survey


... initial activation (12%); offerings and promotions (12%); and Customer Service (7%). Overall satisfaction improved by 16 index points from 2009. ...

Tracfone And Straight Talk Are Not Entirely Sure Why They Canceled My Account


The Verizon Wireless error message always instructed me to contact Customer Service by dialing *611 and hitting send. So I did that. ...

tracfone Offers Delightfully Competent Customer Service


Or it could be that tracfone's Customer Service has improved quite a bit since we posted their executive Customer Service number a little over a year ago. ...

TracFone Offers Free Telephone Services in Wisconsin


TracFone Wireless has announced the launch of SafeLink Wireless for low-income households in Wisconsin. This is reportedly the first and only completely free offering of Lifeline, a U.S. government supported program. Created by the Federal ...

TracFone launches new sub brand: StraightTalk w/ no contract unlimited voice+ ...


There are many offerings in the USA that offer what you call “True Prepaid”; TracFone being one of the more generous ones with unlimited stacking of days and minutes. It seems to me that StraightTalk is geared towards a different niche. To each his own.

Lowenstein: Is TracFone the new Southwest Airlines of wireless?


Full-fare coach is represented by the "branded" postpay offering of the leading operators, with the expected level of Customer Service, free "on-net" calling, and some unique, branded content or service such as ESPN MVP, MediaNet, Sprint TV, ...

TracFone Wireless Brings Affordable Communications to Low Income ...


TracFone Wireless Brings Affordable Communications to Low Income ...TMCnet... services for more than one million low-income households in Florida. Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

TracFone Wireless Brings Affordable Communications to Low Income Houses in ...


While cell phones and mobile communications have become a staple in most people's daily lives, many low income earners are not able to afford this convenience. Add to this the rate of increasing unemployment and a deteriorating economy, and having an ...

Have you seen a Tracfone trafficking ad?


One of the bigger news items earlier this year in prepaid wireless was Tracfone's pursuit of phone traffickers. The concept is simple. People go into retail stores and buy large quantities of prepaid phones, which are subsidized by the carrier so they ...

TracFone Prepaid Cell Phone Review


Customer Service: As with most larger companies, TracFone has a toll-free Customer Service number with an auto answer to help with most tasks. Customer Service associates can also be reached via live chat on their website, and they have an email form ...

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