Posted by Anonymous
I ask a question on live chat and they send me to a site to pay for an answer. That is ridiculous. When you pay for a service you shouldn't have to pay for customer service. You just lost a lot of respect from me.
Topaz Labs customer service
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User Reviews
01
Jul
08
Dec
Posted by Anonymous
I purchased the bundle that recently went on sale but found out soon after that my husband already owns it. So I tried to cancel the order via email. No response! I tried searching for their customer service number, and found (972) 499-1061. Tried calling it but either got a busy signal or a message that said the number is not a working number! This is very frustrating and irritating! Had I known, I would NEVER have bought this product!!! Very POOR CUSTOMER SERVICE BECAUSE IT IS NON EXISTENT!!!
01
Dec
15
Jun
07
Aug
Posted by Anonymous
I want to purchase a download for Topaz Lab Sharpen a1 AND i CAN'T get a telephone No. for Topaz Labs --All I can get is a JUST ANSWER website asking for my credit card number and for a fee for JUST ANSWER to provide me a link to Topaz Labs. I can't get a tele. no. for Topaz Lab Suport without dealing with JUST ANSWER, so I guess we can't to business