Posted by Erico9757
I have been trying to contact T.T. for two days and the Phone numbers DONT Work!
TomTom customer service
Please find TomTom customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the TomTom listing at any time if you have new information.
- How to reach a live person:
- Just press 1 when recording begins
- Hours of Operation:
- Mon-Fri: 8:30am - 7pm EST
Sat: 9am - 6pm EST
- Mon-Fri: 8:30am - 7pm EST
- Email:
- This information has not been added.
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- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
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User Reviews
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Posted by Anonymous
Do not buy Tom Tom merchandise. I'm going on vacation in a couple of days. I saw two Tom Tom gps on their
website and thought if I could get these before I leave, it would be great.
I called customer service and asked them if they would be delivered in time. The HEAVY accented operator assured me, they would be delivered in three business days.
ordered on 2/5/17 leaving on 2/11/17 checked my tracker today, 2/8/17. it said delivery not until the 15th or 16th. I'm leaving on the 11th nobody home. website says delivery in 3 business days, on or before the 10th, and the operator assured me of delivery before the 11th. So I bought one from Amazon free delivery, over night.
I called customer service. In an almost unintelligible accent, they said to receive it and send it back for a refund. I again said I'm leaving town and won't be home for many days, and somebody would steal it. they told me it was my responsibility and no money returned.
So now I'm out that cash earmarked for my vaca, and I won't get it back because they will definitely get stolen before I get back. after reading some of these comments, I'm not too surprised. I will post this EVERYWHERE!!!!!!