Find the latest Time Warner Cable news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Charter Communications bucked the trend of video customers declines in the fourth quarter largely due to improvements at its two most recently acquired units – Time Warner Cable and Bright House Networks – and chairman and CEO Tom Rutledge told ...
About 4 million personal records of Time Warner Cable customers have been exposed for having been stored in an Amazon server with no password. The files measuring over 600G were discovered by Kromtech Security Center. The security researchers ...
About four million Time Warner Cable records containing details of its customers were found unsecured on an Amazon server last month, tech website Gizmodo reported on Friday. The files, more than 600 gigabytes in size, were discovered on Aug.
A configuration error by one of Time Warner Cable's vendors left a database containing more than 4 million records with info about the cable operator's customers publicly available on the internet, according to a security software firm. BroadSoft, a ...
An outage that struck legacy Time Warner Cable email users has been resolved, Spectrum told the Register on Monday. “Over the weekend, we resolved the issue of delayed email access affecting a very small percentage of Time Warner Cable/Bright House ...
There have been customer cord-cutting calls that ended with package deals at bargain prices, along with chitchat from Spectrum help desk operators bordering on the saccharine. But most prominently, the cable company has unleashed an advertising blitz ...
There have been customer cord-cutting calls that ended with package deals at bargain prices, and chit-chat from Spectrum help desk operators bordering on the saccharine. But most prominently, the cable company has unleashed an advertising blitz to ...
Nancy DeTaye Garbato said she found frustration — and higher prices — when Time Warner Cable changed over to Spectrum earlier this year. While the change has riled up many customers, some have been pleased with the change. Others say it hasn't ...
We would have never known what was going on if we hadn't called Spectrum and then insisted on talking to a manager when the Customer Service rep couldn't answer our questions. It's ridiculous that we had to go that far just to get an explanation for ...
Churn at legacy Time Warner Cable systems continued to dog Charter Communications in the first quarter, with continued losses at those properties making up the bulk of the 100,000 residential video customer losses for the full company in the period.
The FCC has removed a condition imposed on Charter's acquisition of Time Warner Cable last year that required that the company extend internet service to 1 million homes in areas that already had a competing high-speed broadband service.
Unlike Time Warner, Spectrum does not charge fees for modems. The company has said that it's returning jobs from overseas call centers and will add 20,000 jobs, primarily in Customer Service. Jonnelle Davis is a reporter for the Greensboro News & Record.
Sprint Corp. won a $139.8 million damage award after a jury in Kansas found that Time Warner Cable infringed patents for digital voice telephone services. Sprint filed the suit against Time Warner Cable and other cable television companies in 2011 ...
Time Warner Cable has become one of the largest Internet service providers in the United States following several recent mergers with smaller Internet service providers. Now that the company is in talk of a third major merger, this time with AT&T, you ...
It's one where engineers and customer-support reps repeatedly and consistently bring up problems about the company's internet-service plans, only to have their solutions shot down by execs higher up the ladder as being “too costly. ... Instead, the ...
So here's our tip to get the speeds you are paying for: if you are using the company's modems/routers and getting really slow speed, call the company's Customer Service line (877-740-8945) and demand that the company provide modern modems and routers.
Eric Schneiderman, the NY Attorney General, filed a lawsuit against Time Warner Cable/ Spectrum-TWC, owned by Charter Communications. The reason – slower-than-advertised internet speeds. The lawsuit was filed in the New York State Supreme Court, ...
Petrichor Networks, a startup led by a group of cable engineering execs late of Time Warner Cable and Arris, is taking aim at a major challenge faced by MSOs – accelerating the migration to an all-IP video world. Founded in 2016, Boulder, Colo.-based ...
Charter responded in a statement to USA TODAY: “We are disappointed that the NY Attorney General chose to file this lawsuit regarding Time Warner Cable's broadband speed advertisements that occurred prior to Charter's merger. Charter made significant ...
... of network investment, broadband deployment and offerings, Customer Service and jobs” and has already made “substantial investments in the interest of upgrading the Time Warner Cable systems and delivering the best possible experience to customers ...
Univision took its signal off Charter's cable TV service on Wednesday, the latest turn in a dispute over contracts with both Charter and recently acquired Time Warner Cable. Leon Lazaroff. Follow. Feb 1, 2017 4:55 PM EST. Get TheStreet Quant Ratings' ...
"Charter made significant commitments to NY state as part of our merger with Time Warner Cable in areas of network investment, broadband deployment and offerings, Customer Service and jobs. " "We will continue to invest in our business and deliver the ...
Charter made significant commitments to New York State as part of our merger with Time Warner Cable in areas of network investment, broadband deployment and offerings, Customer Service and jobs. In addition, Charter was among the highest rated ...
Schneiderman said company executives were told by internal engineers — and even Customer Service representatives — the company was incapable of delivering the internet services it was promising their customers. But executives said it would be too ...
COLUMBUS – Charter Communications Inc. (NASDAQ: CHTR) today announced the launch of Spectrum in Ironton and surrounding areas. The new service promises Internet speeds starting at 30 Mbps, among other services and features, including uniform ...
And the final change you'll see is in Customer Service. "Overall, Spectrum plans to add ... Those jobs will help you at call centers and will create more availability for technical support to come to you house in a reasonable time. Although your ...
After a $300 Visa gift card was promised upon the switch of cable companies, one consumer contacted the NBC4 I-News after Time Warner Cable claimed he did not qualify for the award. Randy Mac reports for the NBC4 News on Thursday, Oct. 27, 2016.
In a press release announcing a hearing into a proposed merger between AT&T and Time Warner, the Senate Judiciary Committee announced that CEO Rob Marcus would come to testify. The problem, of course, is that Marcus has nothing to do with the ...
Charter is opening a new call center in San Antonio next month with 200 jobs, he said. Charter plans to add thousands of jobs at call centers and for technicians at its locations around the country, he said. No Time Warner employees in El Paso are ...
Charter Communications, which owns TWC, launched Spectrum in Southern California in recent days across the region. Charter Communications closed its $67 billion acquisition of Time Warner Cable and Bright House Networks in May. Charter is the second ...
Charter's deal to buy Time Warner Cable and Bright House Networks was valued at $79 billion. The largest cable TV company in Central Texas has a new name and a new assortment of products. With its acquisition of Time Warner Cable now complete, ...
The FCC is trying to spur separate competition to cable-leased set-tops in the delivery of video programming, but according to one federal court, the two are inseparable. A panel of the U.S. Court of Appeals for the Second Circuit has upheld a lower ...
The naming rights for the arena went to Charter following the merger. Charter uses the Spectrum brand for its range of video, Internet, voice and business services. TWC entered the original agreement in 2008 with Hornets Sports & Entertainment. They ...
Cable company Charter Communications Inc. on Tuesday reported sharply higher revenue and turned a profit in the second quarter thanks to a boost from its $67 billion purchase of Time Warner Cable and Bright House Networks in May. The Associated ...
In its first quarter since closing its nearly $90 billion deals to purchase Time Warner Cable and Bright House Networks, Charter Communications grew pro forma revenue 6.6% in the second quarter, while pro forma cash flow rose 9%. Charter ended the ...
DEVENS, MASS.—Comrex LiveShot is soaking up the sun in California as part of Time Warner Cable Sporstnet's production set-up for sports broadcasts of the Los Angeles Sparks of the WNBA, Los Angeles Galaxy of the MLS, local high school sports and ...
We started by calling Charter's Customer Service line. Except they have no idea what will happen to the email accounts, though they did say that customers won't see any changes for another year. They also said that customers would receive updates in ...
The company plans to do the same as Spectrum. Venech estimated that 20,000 jobs, mainly in Customer Service, would be created as the company shifts call center jobs to the United States. The employees will be full-time employees, not contractors, he said.
Cable companies, ISPs known for poor Customer Service. This billing snafu is just one more reason why consumers don't trust many cable ... Ricoh USA transforms ediscovery in the cloud. As part of its digital transformation, Ricoh has migrated its ...Homeland Security & Governmental Affairs Committee - U.S. Senate
The E-Edition includes all of the news, comics, classifieds and advertisements of the newspaper. And it's available to subscribers before 6 a.m. every day. Subscribe. All current subscribers have full access to Digital D, which includes the E-Edition ...Homeland Security & Governmental Affairs Committee - U.S. Senate
Senate investigators exposed a number of fraudulent billing and poor Customer Service practices by some of the nation's biggest pay-TV providers Thursday, who were on hand to get a grilling from lawmakers during a hearing in the upper chamber ...
Sen. Claire McCaskill of Missouri, the subcommittee's top Democrat, described how cable TV consumers are lured in with rock-bottom prices that are progressively increased. Byzantine Customer Service operations only reward consumers willing to get mad ...Homeland Security & Governmental Affairs Committee - U.S. Senate
Tractor Supply Company USA. Thanksgiving Sale. Tractor Supply Company USA .... Their services are horrible, along with their Customer Service! Like · Reply · Jun 24, 2016 12:26pm. Karen Vandiver. WOW, that is a damn shame ; they just kept people money ...Homeland Security & Governmental Affairs Committee - U.S. Senate
Two recently merged cable companies — Time Warner Cable and Charter Communications — all too often failed to refund customers they overcharged, an U.S. Senate committee investigation found. The Senate Permanent Investigations subcommittee found ...
... promotional pricing. In addition, the industry is beset by chronic customer-service problems, the report concluded. A report detailing the overall investigation is available here, and a separate joint subcommittee staff report on the overbilling ...
A Senate panel will investigate issues related to television providers' Customer Service and billing practices at a June hearing where lawmakers will hear from companies including Comcast and Time Warner Cable. “Consumers in every corner of the country ...
The New York's Attorney General office is taking Time Warner Cable (TWC) to task for its poor service in the Big Apple. In an open letter to the recently embiggened US cable giant, enforcement counsel Tim Wu laid into TWC for failing to live up to its ...
Follow USA TODAY reporter Kevin McCoy on Twitter: @kmccoynyc ... About Us. Customer Service · Contact Us · Advertise with Us · Community Sponsorships · Community Room Rental · Journalism Scholarship · Jobs at the Naples Daily News ...
It was Sir Isaac Newton who said, “If I have seen further, it is by standing on the shoulders of giants.” The same might be said of many of the companies that today comprise the television and internet universe. This is particularly noteworthy today ...
Charter Communications Inc. was urged by the New York attorney general to improve broadband service for former Time Warner Cable Inc. customers following a $55 billion takeover. In a letter to Charter Chief Executive Officer Tom Rutledge Wednesday, ...
