Thermador customer service

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Customer Service

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Phone: 800-735-4328

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    • Mon-Fri: 5am-6pm PST
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User Reviews

14
Feb

Posted by Anonymous


on 2/14/18 at 1:11PM

We have a 36 inch range and oven stove and it has been flashing a code. The oven light flash's twice and the pre heat light flash's once. Have you ever heard of this . We just moved into this house and all the applinences are new. Thanks

17
Nov

Posted by Anonymous


on 11/17/16 at 2:32PM

I have been calling your customer service numbwer in CA at least 5 times and have neveer talked to anyone. I have been on hold for as long as 15 minutes. Is there really a customer service dept.

01
Jan

Posted by Anonymous


on 1/1/16 at 12:27PM

I am VERY Disappointed! My oven that is only 11 years old doesn't work and can't be repaired because a small part I need is no longer available! My sister's oven is 26 years old and works just fine! I would not recommend Thermadore to anyone! They do not stand behind their products.

12
Sep

Posted by Anonymous


on 9/12/15 at 3:12PM

We purchased aThermador/Bosch appliances for our newly constructed home. I truly regret buying The Thermador stove. We had the stove installed in Oct and was having our family out for thanksgiving should have been a blazing red flag when we cooked some biscuits and the tops burned and the bottoms were raw. So thanksgiving came and we started cooking in it well needless to say everything we cook burned so we thought that it just might be the large side that may be over temping so we turned on the small side about 5min after turning it on sparks shot out the back and front of the oven and all the breakers flipped off. We have had three service calls on the oven and all they do is replace parts, the oven is still burning the tops of anything we put in the stove it has over temped so much the racks won't even work now.

04
Nov

Posted by Rudy


on 11/4/14 at 12:13PM

I have a Model Cooktop gas....it spontaneously tries to ignite.. You could be sitting there in the evening , you'll hear the clicking noise and see the sparks like it's trying to ignite with no one prompting it!!! I called Customer Service they said they'll document it (???) Service has been here three times in 10 months no resolution. Can't find a mailing address for Thermadore. E-mailed the company that sold it to me.. for advise. I turn the breaker off in the evening before going to bed, makes me very, very anxious. Anyone?

View all 11 Thermador customer service reviews »
Customer Service Ratings

Based on 107 votes.

3.3

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Thermador customer service news
Fire Hazard Prompts BSH Recall Of Bosch, Thermador, Gaggenau, Kenmore Dishwashers

Select dishwashers by industry leader Bosch are being recalled to replace a defective power cord that has caused at least five fires. The voluntary recall, by Bosch parent BSH Home Appliances, also includes models by sister brands Thermador and ...

Smart Appliances: Thermador Freedom Collection Culinary Preservation Centers

TWICE VIP Award 2016 Winner! Every cook knows an ultimate meal requires the freshest, most flavorful ingredients – the entire culinary experience truly begins with the cooling appliances. But, today's culinary enthusiasts want more than food ...

Bosch Home Appliances and Thermador Garner Industry Acclaimed "Partners of Choice Award" From David Weekley ...

IRVINE, CA--(Marketwired - August 01, 2016) - For the second year in a row, Bosch home appliances and Thermador have earned the prestigious "Partners of Choice Award" from David Weekley Homes, the largest privately-held homebuilder in the nation.

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