Stamps.com customer service

Quickly locate Stamps.com technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Stamps.com page at any time.

How to reach a live person:
- Press 3 at first menu
  Press 3 at second menu
Hours of Operation:
- Mon-Fri: 6am-6pm PT
Email:
- This information has not been added.
  Click here to update this department.
Customer service link:
- Click Here
Main Company URL:
- http://www.stamps.com
Description:
- This information has not been added.
  Click here to update this department.

User Reviews

Oct

Posted by MDKLawOffice

on 10/27/23 at 1:18PM

I signed up for a trial and attempted to cancel five minutes later, and that's when it came to my attention that there is no place on stamps.com website to cancel, no information except a phone number that doesn't get answered, so I sent a message to Stamps.com via their website and made it clear that I wished to cancel and that they are not authorized to charge my credit card, I was very clear about this. I received notice today that my "order" has been shipped, apparently they didn't get my memo. This was in the past week, but I am certain I will get billed for a subscription, via my "free" trial, it is nearly impossible to reach them.

Nov

Posted by Anonymous

on 11/7/20 at 1:10PM

I can't remember how I was lured into Stamps.com but it was several months ago --at least. At first it sounded interesting but as I read along I came an application so I started to fill it out -- even the credit card information thinking I could delete the information as needed. I was wrong -- I tried many ways to delete the info but could not. As I read on the description seem ridiculous and for a small business. Furthermore, it seemed foolish for the USPS to involve itself in such a crackpot idea.
I did not send the application in -- How it went in is a mystery.
Trying to contact Stamps.com is impossible. Using telephone numbers is a waste of time. Email is almost as bad, filling out the contact menu and explaining the problem tiresome but then you are ask to "send or continue etc" and it freezes. You are left infuriated for wasting your time.

All I want is to cancel my connection with Stamps.com and have them stop billing me for monthly charges.

Sep

Posted by Anonymous

on 9/1/20 at 1:13PM

I cancelled this service in FEbruary of 2020 and you continue to take the monthly fee out of my account. I was instructed to expect the fee to be removed the following month, but you have continued to take the fee out. Please stop doing this. I do not want your service and called to have it cancelled and was assured that it was.

Mar

Posted by Paul

on 3/14/18 at 10:44PM

I see you have a lot of complaints from potential customers that you have lost.
As for myself, I quit you a long time ago, but I still can't get your software out of my computer. I hope your company fails. You no longer serve a purpose. I hate your company because you did not remove your softyware from my computer. -

Nov

Posted by dipshiz

on 11/13/17 at 8:14PM

signed up for an account, innocent enough. got hit up for $16 30 days later, no receipt, no email, not even a smoke after you're doing getting f**kd. cancelled the card, reported to bank as fraudulent, might have closed the account? i'll never know. just making it known that these ppl have been running this scam since 2010 and nothing has changed. buyer beware

View all 16 Stamps.com customer service reviews »

Stamps.com customer service

Customer Service

User Reviews

Oct

Posted by MDKLawOffice

Nov

Posted by Anonymous

Sep

Posted by Anonymous

Mar

Posted by Paul

Nov

Posted by dipshiz

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