Social Security Administration customer service

Quickly locate Social Security Administration technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Social Security Administration page at any time.

Customer Service

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  • How to reach a live person:
    • Press 1 for English
      Speak "customer service"
  • Hours of Operation:
    • Mon-Fri: 7am-7pm
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • Their automated service is available 24/7. The hours listed above are when there are people available to assist.

User Reviews

Posted by lynnlb@hotmail.com


I am waiting in the ofc n it would be beneficial if u had posted the fax no for the ofc u r at. I had to have a paper faxed here n had to wait to talk to a person to get the fax no then wait to make sure it was received after I gave it to. The. Person who needed to fax to them

Posted by not a happy camper


The social security office located on laconia between Gunhill and Boston rd is not organized...a lot of the workers there are rude..they are not customer service oriented... After waiting for 3 hours they had all numbers starting with the letter B with no appointments to stand on one line..while they continued to call the B but only all who had an appointment....to tell me after an hour standing on the no appointment line to have a seat...to wait for my ticket to be called.... I had to end up getting another ticket.....

Posted by Anonymous


Called for information and the wait was so long, but they gave me the option of a callback when it was my turn, and they did. she was so helpful and answered all my questions. thanks for the GREAT service.

Posted by Anonymous


everytime i have called i havent had to wait long and they have been very helpful. Thank you for being so prompt and courtious.

Posted by Anonymous


The online SS help is not helpful at all either web page down or 61 and 8months and I am its crap to use so I will call an office

Customer Service Ratings

Based on 155 votes.

2.7

Social Security Administration customer service news

Washington notes: Sen. Tom Coburn fumes about Social Security ...

class A; lead Maintenance; Therapist/lpc/lmft/lcsw Or; driver /; Receptionist/Admin Asst. Crew Clerk; oilfield Drivers; Concrete Work; superintendent Now; circuit Analysis; Pneumatic Industry; lpn, Ma; technical support; truck Driver; Charge Nurse ...


AT&T Wins Contract To Provide Solution For Social Security Administration ...

AT&T's deployment of the contact call center solution is expected to give the SSA more flexibility to meet increased demands and add new customer service ...


Evolver Wins HDISS Contract with Social Security Administration

13, 2012 /PRNewswire via COMTEX/ -- Evolver has been awarded a 7-year contract from the US Social Security Administration (SSA) to provide Help Desk Initiatives Support Services to the Office of Systems. Under this contract, Evolver will be responsible ...

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