Singer customer service

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Customer Service

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Phone: 800-474-6437

  • How to reach a live person:
    • This is a direct number to a live customer service rep
  • Hours of Operation:
    • Mon-Fri: 8am-4pm CT
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • Singer Canada Customer Service Number: 800-363-1958

User Reviews

13
Jan

Posted by Patricia


on 1/13/22 at 10:05AM

Wendy was most helpful and patient with my buttonhole problem. I called after watching your Youtubes. I am still unable to work the buttonholer, so she suggested hauling it into Joanne's, where I have an appointment tomorrow.
Your printed manual was not sufficient as it left one part out completely. (4452)

20
May

Posted by Anonymous


on 5/20/20 at 12:37PM

Still waiting for response DAYS LONG. people need masks ect. I am intending on providing masks at my expense. It's been long enough! Been on hold for an hour twenty mins.????????

04
Aug

Posted by Anonymous


on 8/4/16 at 8:15AM

I'm using your 2263 Singer, when the needle jammed due to trouble with the thread getting caught in the bobbin case fitting. I have removed and cleaned the area, but cannot get the casing parts back in there. Do you have a video to help me replace the case? This is a borrowed machine and the instruction manual does not include the above info. Judy thanks you.....

29
Jul

Posted by Anonymous


on 7/29/16 at 7:21PM

I received my Embroidery Machine in December, had to send it in January to a warranty company in Georgia, I live in Florida. They kept it for 6 weeks. Received it back and within 30 days, it was doing the same thing. Called SInger, they kept the machine for a month, receives it back and they did nothing, the same thing was still happening. Have sent it back and they had my machine since July 5th. I have called and sent e-mails, nothing, no call backs, no response to my last e-mail. Nothing. They could care less..I want a complete refund of $900.00

19
Jul

Posted by Anonymous


on 7/19/16 at 12:46PM

I received the model # 1 sewing machine for Christmas, and the bar that goes across the zipper foot is missing, I spoke with your customer service and i was given the phone # of the parts dept. and for about $20.00 they will ship me a new zipper foot. I think since it was never attached in the first place it should be sent for free, obviously the parts were never checked well when put in the machine. I would appreciate a new zipper foot sent free of charge to

View all 16 Singer customer service reviews »
Customer Service Ratings

Based on 80 votes.

2.8

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Singer Manuals

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Singer customer service news
Singer Gary Numan's tour bus kills 91-year-old man in Ohio crosswalk

CLEVELAND — Police say a tour bus carrying British singer Gary Numan struck and killed a 91-year-old man in Cleveland. Authorities say Numan's tour bus was making a right turn when it struck the victim as he walked in a crosswalk Monday afternoon.

Country music's Chris Hennessee stars in Fort Thomas music festival

Music magazine Rolling Stone named singer and songwriter Chris Hennessee one of 10 new country artists to know in July. You'll get your chance when he comes to Fort Thomas next month. Hennessee will be the star attraction at Fort Thomas' Ramble ...

'The Voice' Contestant Cody Ray Raymond's Shocking Exit Sparks Outrage Among Fans

This season of The Voice has been an exciting one, and audiences have grown to love contestants like 13-year-old Kennedy Holmes and Chicago native SandyRedd. Another singer that's become a fan favorite is Cody Ray Raymond. He initially wowed the ...

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