Optus customer service

Find contact information for Optus customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Optus customer service news.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 1300300937

  • How to reach a live person:
    • Just hang on the line. Eventually their system will give up and transfer you to a customer service rep.
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

20
May

Posted by Angry


on 5/20/23 at 5:10PM

I cannot believe the absolute insult this system is from a so called professional company. It seems if I do not want to buy something or pay my bill they don't care Read " give a f..k". The button pressing routine and speech option are a complete joke. I have been awake all night thanks to the internet boxes on my wall beeping every 15 minutes or so and it looks like I will be in the same boat tonight.
I am so sorry I changed to Optus. Capitalism personified.

13
Apr

Posted by Julia


on 4/13/18 at 3:03AM

OPTUS Customer Support Phone Number-24*7 Tech Help



Optus is the Second Largest Telecommunication company in Australia.OPTUS was founded in 1981 in Sydney,Australia. It gives many services in Australia. OPTUS Services- Internet Services, Webmail, Cables and Wireless, Broadband, Telephony, etc. It give round a clock support to the user. We are mainly focusing on Solutions. In every Service Problems are arises.

Do You Have Any Query?

1.Network Issue

2.Internet Connection Issue

3.Mobile Networks Issue

4.Other Issue

So, We are trying to Seek out these problems. We Provide Immediate Response service through Contact Number and Email Chat. These services are Whole day available. We have a Specialist Technicians. They give satisfaction to the users. We provide 24*7 Support with my Specialist Technicians. Our Team have Result oriented ability. They are providing Day/Night services. They give Best services. For More Details Dial OPTUS Customer Support Toll-Free Number immediately for Quick Support.

OPTUS Customer Service Number

Dial Us As Soon As Possible.

15
May

Posted by Anonymous


on 5/15/16 at 2:21AM

Seriously? Does anyone actually work in the optus customer service department? Ive literally been on the line for 45 minutes and still no one has picked up to take my call. 24/7? Yeah right! Whats the point in having this number to call if you are all asleep over there. Wake up optus and answer the phone to your PAYING customers!!!!

04
Feb

Posted by Anonymous


on 2/4/16 at 10:14PM

I have had nothing but messages and delay time to hang on mobile phones lousy service Optus needs to lift their service or they will be losing a lot of customers

01
Feb

Posted by Anonymous


on 2/1/16 at 1:58PM

Must say you guys have got serious problems with your customer service over the last week I have spent over ten hours on the phone trying to speak to someone regarding my internet service. Happy not

Customer Service Ratings

Based on 120 votes.

3.0

Get Immediate Help

Have a Optus question? Get immediate Optus support from HelpOwl.com.

Got an Idea?

Have an idea for Optus? Submit, rate and comment on Optus ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Optus corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Optus customer service rankings, employee comments and much more from our sister site.

Optus customer service news
Optus and TravelSIM announce new mobile service for international travellers and students in Australia

To purchase a new plan, or talk with someone about getting a new plan using gotravelsim, you can check out the TravelSIM website at www.gotravelsim.com, or by calling their 24/7 Australian based customer service team on 1300 417 015.

Optus denies unconscionable conduct claims from former reseller TeleChoice

Optus has denied a laundry list of accusations by former mobile partner TeleChoice as the two prepare to head to court over claims of unconscionable conduct – with more than $100 million in damages at stake. TeleChoice filed suit in the Victorian ...

Optus launches Innovation Hub to develop SMB solutions

Optus has opened the doors to its Innovation Hub in Sydney, aimed at helping the telco collaborate with local startups and customers on new solutions for SMBs. The centre, located in the Sydney Startup Hub, serves as an extension to Optus SMB's Yes ...

Related Companies

Listings for companies similar to Optus: