Norton customer service

Please find Norton customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Norton listing at any time if you have new information.

Billing and Account Questions

Update this Department Add a Comment
  • How to reach a live person:
    • Press 0
      Press 2
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Main Company URL:
  • Description:
    • You can also use this website https://www.mynortonaccount.com to cancel the automatic renewal using the email address you used to buy the product.

Customer Service

Update this Department Add a Comment
  • How to reach a live person:
    • Just stay on the line until someone picks up and ignore all of their messaging.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

Phone Number for Corporate Office

Update this Department Add a Comment
  • How to reach a live person:
    • Just dial 0 when recording begins
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.
  • How to reach a live person:
    • Sit through the whole recording until the main menu begins.

      Press 5
      Press 2
      Press 2
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


I have been trying, without success, for an hour to advise you of a change of bank details as my accoumt expires on 13 June and will be taken out of my oy account on 29 May. What shall I do to inform you of this information?

Posted by Anonymous


I cannot speak to anyone in U.S.A.!!!, through any numbers listed on your sites. I do not want to wait 24 hours to speak to a company who's services I've been using faithfully for a number of years. Would I receive a 24 hour grace period if my yearly dues were late? It would appear to me, that it's all about money, not customer satisfaction.

Sincerely,
Unhappy Subscriber

Posted by Anonymous


To keep this unbelieveable example of inferior customer service short, after talking to an India based "customer (dis)service agent" for almost an hour (who wouldn't transfer me to someone in the States) I hung up on him. I then went to the web and found Symantec's Corporate Offices. I have now dialed that number half a dozen times. It is 10:40 AM Friday, February 21st. The Voice mail says for me to call back during "normal" business hours M-F, 8:00-5:00 PM it then automatically hangs up on you. Last time I checked Friday at 10:40 AM is during normal business hours. But since Symantec does not want to talk to it's customers, especially to hear of problems with their off-shore based "helpless desk" they don't answer their Corporate Number.

Posted by SunnyMilo


I received my credit card statement on Jan 17, 2014 of charging the annual renewal of Norton 360. I phoned to Norton customer service to cancel this renewal on the same day at 4:05pm, the customer service representative named Jennifer. She got my email address and telling me that it takes 3 to 5 business days for the processing of the cancellation. Today is Jan. 21, I wonder if it has been cancel? I am looking forward to hear your reply. Thanks.

Posted by Anonymous


Customer Service number no longer exists. How can I get in touch?

Customer Service Ratings

Based on 460 votes.

2.7

Get Immediate Help

Have a Symantec question? Get immediate Symantec support from HelpOwl.com.

Corporate Office

Locate the Symantec corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Symantec customer service rankings, employee comments and much more from our sister site.

Symantec Manuals
Symantec customer service news

Symantec Adds Competencies to Reworked Partner Program

... ones; an upgraded deal registration program; a performance rebate for growth; more market development funds; access to market intelligence previously reserved for inside business planning; and improved consulting and technical support for partners.


Symantec Shares Framework for Redesigned Partner Program

We will also increase our consulting and technical support benefits and offer more online learning opportunities. We're excited that many of our North American partners have already expressed enthusiasm for the new Partner Program framework. Kurt Klein ...


Hier wird Ihnen geholfen: das Symantec Customer Management Centre

Neben einem Renewal-Team, einem Partner-Team und einem Inside Sales-Team kümmern sich im Inside Technical-Support-Team (ITSS) Spezialisten dediziert um technische Belange, um eine möglichst reibungslose Zusammenarbeit zu gewährleisten.

Related Companies

Listings for companies similar to Symantec: