Posted by Joy
Rubbish customer service bought a drill in September it's stopped working getting nowhere with customer service
Makita customer service
Contact information related to Makita customer service, customer support and technical support can be found below. Please feel free to update any of the Makita customer support information we have to make sure our site is kept as current as possible.
- How to reach a live person:
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- Hours of Operation:
- Mon-Fri: 8am-6pm EST
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User Reviews
02
Nov
13
Oct
Posted by Anonymous
I bought the leaf blower/string trimmer 2 months ago couldn't be happier with the trimmer however the leaf blower is a huge disappointment within 10 minutes the battery is dead and then you wait for the charger to charge the battery. I didn't realize that the combo only came with one battery. Two products one battery not an ideal situation.Then I see a commerical for same combo with three batteries what a disappointment and waste of money.I love mikita products wish you would cater more products that were lite weight and geared more for women. Older women have more time once we retire to do yard work and small projects but our husbands don't want us touching their pride and joy tools and they are extremely heavy. Think about making some products for the young at heart who have the time and can findly afford to purchase our own tools.
17
Apr
Posted by Dean
My name is Dean Hunter I work for a Remodeling Company for the last 11 years I am 52 years old I have nothing but Makita cordless tools I have bought the Makita cordless blower for the third time it has a defect where the handle connects to the blower motor and it breaks every time I've been gentle and careful with the last one and it just now finally broke after 4 months I love the cordless impact the hammer drill the SDS drill the battery operated 7 and 1/4 skill saw but I am not happy with the small blower it is very Compact and easy-to-use which is great for small jobs. But like I said I've had three in the last eight months and every one of them break in the same spot if you would like to see pictures please email me back and let me know I love all of the other tools that I have. Sincerely Dean Hunter
07
Jul
10
Feb
Posted by Sailme88
VERY frustrated. I bought a BBX7600ca 4 stroke back pack leaf blower a few years ago. Shortly after buying I noticed a problem. It kept bogging down as if the choke were on. Brought it to your service center in Bath, ME. They said they ran it until the gas tank emptied without a problem, therefore there is no problem. I only use this in the winter to clear snow the is loo little to snowblower away. Yet year in and year out the issue remains. The throttle lock can't be used as the trigger has to be constantly feathered to prevent stall. Is there any NOW known problem that this unit was/has been experiencing that NOW has a cure?
I've always enjoyed your tools but this has me rethinking..