Magic Jack customer service

Please find Magic Jack customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Magic Jack listing at any time if you have new information.

Customer Service

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  • How to reach a live person:
    • They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless.
  • Hours of Operation:
    • 11am - 8pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • You can also try 561-594-2140.

User Reviews

Posted by Anonymous


I have connected the magicjack and it has been recognized. It will not let me register because web04 not found. So I can not register it or get a phone number for it or purchase a plan.

Posted by Anonymous


I got on line and asked a question about my magic jack plus and was tolk to put in my credit no so I did and I still have not recieved a answer how long should I expected for a answer

Posted by Anonymous


I am very unhappy about trying to renew my magic jack plus.I am now using my own pay as you go credit card and for some reason when I try to renew my magic jack plus on line.It is not accepting my credit card.My magic jack Please help me renew my magic jack plus for one year.Thank you.Rick Hartley.

Posted by fancyjan21


This morning I cahtted with a live agent Jethro was his name. My issue is that I have no dial tone on my phone. People tell me when they call my number 9194007445 that it goes directly to voicemail. So a connection is made but why no dial tone. Please help me with this it has been going on for over a month now. Thank you kindly.

Posted by Anonymous


My Magic Jack Plus is not working, no lights on and tried another power supply and tried using it on the computer and still nothing. I have the Five Year Platinum Preferred Plan with a free replacement.



What do I have to do to get a replacement?




Order Shipping Information



Customer Name: GENE CRESCENZI

Customer Service Ratings

Based on 679 votes.

2.3

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Corporate Office

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Customer Service Scoreboard

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MajicJack customer service news

VoiceCRM.com Intros Free Magic Jack Voice, Service to Subscribers

Users can use this offer to enables any broadband-enabled PC into a virtual call center workstation, together providing advanced customer relationship ...


Hotline: Public tresspassing, Magic Jack phone numbers, consumer complaint No. 4

When I couldn't get my number to “port,” I chatted online with a customer service representative who said that feature does not yet work in the 812 area code. Can you confirm if this is true? If it is, then others should know.


Free Magic Jack and Service With VoiceCRM.com

VoiceCRM.com and Magic Jack turn any broadband-enabled PC into a virtual call center workstation, together providing advanced customer relationship ...

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