LinkedIn customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from LinkedIn.

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Viewing LinkedIn customer service reviews 1 - 25 out of 688
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04
Mar

Posted by Ripped off by Linkedin


on 3/4/23 at 12:13PM

This is the worst customer service line I have ever experienced. I pressed the number 1 as directed in the instructions to get connected to a live person. I heard a voice and said "hello" and the automated voice replied "did you say jello?" This is after numerous attempts to ask for a customer service representative. LinkedIn should be embarrassed. Of course they have been charging me for a cancelled subscription for many months so making it extremely difficult to reach anyone is probably their way of stealing a few more months of money from customers unable to cancel their accounts. They also offer an online chat service that they say is only $1 to join but in the fine print it says it will charge $46 a month after the first month. Ridiculous!

15
Nov

Posted by Anonymous


on 11/15/18 at 10:44AM

why is it so difficult to get technical support from LinedIn? Especially when you are a paying for Employer Services. This telephone number only provides a street address..NO SERVICE..
I am having technical issues with posting jobs, and not sure how to retrieve...need some help..

08
Aug

Posted by Michael


on 8/8/18 at 2:40PM

I have two accounts and forgot passwords... I put in my phone number and it's not recognizing it.

19
Mar

Posted by Anonymous


on 3/19/18 at 3:32PM

Why Is It That You Cant Reach Customer Service For Linkedin? They Take Your Money When You Dont Want To Auto Renew And Its Trying To Reach Them To Get It Back. They Send You Adds Constantly To Try Their Look Whos Looking At Your Profile And Than When You Sign Up Its From Months Prior. I Want My Money Back You Thieves!!!! Give Me A Number To Reach You!!

08
Mar

Posted by Unknown


on 3/8/18 at 1:26PM

I have been trying to call customer service, when you press 1 it gives an address You cannot get a person I have received several messages that some one has tried to get in my LinkedIn acct. which I have been trying to delete. It is an old acct and I no longer have the password and want to delete all info including my Denali.

31
Dec

Posted by Fikryelmalt


on 12/31/17 at 4:48AM

My name is Fikri Al-Malt. I have worked on a marketing plan. My problem with LinkedIn and my customer service is that I closed my account after I spent two years building my professional networks on LinkedIn after I reached the target number of clients on my side where I connected to 30,000 customers on my network. I was rejected because I did not make any problems that affected the target customers on my side and after I spent three years building my professional networks and it was time to use it my account was closed and blocked

30
Nov

Posted by Who knows


on 11/30/17 at 1:25PM

There is no way to call anyone live at this company. I would think twice about putting my career information into a company that is so inaccessible. I have been trying to close an account for over 2 years. I can't verify my identity due to an old email and phone so there the account sits with misinformation. From what I have found on Google, I'm fairly sure the company is aware that they are miserable to contact and hasn't made any improvements in this area.

Good luck!

24
Nov

Posted by sarmi


on 11/24/17 at 3:19PM

On my Ipad there are messages stating that I need to revalidate my email address, or the account will be cancelled.
Is this a scam? I did not answer.
On the PC, LinkedIn is fine.

24
Nov

Posted by [email protected]


on 11/24/17 at 9:12AM

LI is the worst company for customer service. Please tell me why they would need to know my home address and passport information inorder for me to get into my account.

We are a Service Disabled Veteran owned companies. Why target us? Is it because we are an Affirmative Action Solutions Company keeping businesses compliant with Title VII. Is that something else they don't like.

20
Nov

Posted by Anonymous


on 11/20/17 at 11:06AM

Just sent them a message via email provided on this page. It came back to me stating that this email is not longer supported and refers you to the main page, which does not have an option I am needing. This is terrible service.
I tried 800 number a couple of days ago, an irate woman answered the phone and started arguing with me when I asked her if I was calling Linkedin. She was annoyed that I could not her what she said because of the background noise she had when she answered the phone. I had to hang up.

03
Nov

Posted by emilyfichera


on 11/3/17 at 11:57AM

When I dialed the number and pressed, "1" all I was able to reach was a voice recording telling the address of Linkedin. When I pressed, "0" the recording looped back to the message, "thank you for calling linkedin, press 1 for our campus location."
Frustrated!!!

20
Sep

Posted by Paula Butler


on 9/20/17 at 11:09AM

I need to speak to a real person my linked in account has been hat no one's answering my emails or my help questions and there is no phone number to talk to a real person. Please call me back thank you

18
Sep

Posted by rybarakat


on 9/18/17 at 12:37AM

what a stupid survey to have when you have no customer service and NO Customer support to speak with. Please cancel my subscription I demand credit for the last 36 month I am trying to cancel my subscription.



I am demanding t hat you give me credit for the last 36 month that I have been trying to cancel my premium subscription with LinkedIn, you system make it very difficult tot cancel and misleading, I though it was canceled on several occasion to find out that I am still being billed and Bullied with billing from LinkedIn. Please call me I do not want the membership and I believe that LinkedIn way of making it difficult to cancel is unethical and immoral.



We appreciate you reaching out to us again, but your original case has been transferred to a different team within LinkedIn for more accurate handling. We apologize for any inconvenience but you should have received an updated auto-response with your new case number as a reference. Please respond to that message if you wish to update your case. Thank you for your understanding!

14
Sep

Posted by Anonymous


on 9/14/17 at 6:26PM

Unsubscribe means nothing. Seemingly impossible to close my account. So tired of the constant barage of emails.

30
Aug

Posted by LinkedInDifficulty


on 8/30/17 at 2:30PM

That *hit doesn't work. BOTH Number or email is inaccurate. If they are charging anyone unwillingly go to your bank and claim FRAUD! This is essentially what it is. No way people can change without consent. Your bank should support you in taking care of this issue. If they don't drop your bank. They are not worth watermark logo that is in the backdrop of their emails.

03
Aug

Posted by DocRAF30


on 8/3/17 at 8:08AM

Your service is pathetic. Please let me talk with a live person. Thanks



Dr. Richard A. Finkelstein

24
Jul

Posted by Anonymous


on 7/24/17 at 7:32AM

I opened a LinkedIn Account because i needed to find someone really important. I upgraded to the premium account. Now i have found the person and i don't need my LinkedIn Account any more.
''You can't close your account - You have a Premium membership. You'll need to convert it to a Basic membership, then return to settings to close your account''
The above message is what i keep getting when i try to close my account.
I do not understand how you would tell me i am the boss of my account and then go ahead to make it difficult for me to close my account. I no longer need this account or the services. i have cancelled the premium subscription but it says i still have the premium fatures for 2 weeks more, i honestly don't care.
Please how can i close the account NOW.

18
Jul

Posted by Anonymous


on 7/18/17 at 6:58AM

Terrible customer service. No response. Provides wrong information about subscription fees and takes money from customers unaware. Extremely unhappy.

Dear Representative,

I had created a premium account a month ago and upon creation I had
received an email saying that I would be sent a reminder before my free
trial period ends so that I might be able to cancel the subscription if I
wanted to. I however did not receive any such reminder email and have been
charged for the next month. I have checked every where in my inbox to make
sure I did not miss the email (it is not even in my spam folder). I am not
at all happy with this. I have cancelled the subscription and would like an
immediate refund, otherwise I will deactivate my linked in account and
report a complaint. I would like assistance for this issue to be resolved
ASAP. Please find attached the receipt for the subscription fee.

Thank you,
Tiasha

08
Jul

Posted by Anonymous


on 7/8/17 at 3:44PM

What Customer Service? You haven't any. Be clear about how to cancel your ridiculous monthly charges--we do not want this so called service.

07
Jun

Posted by Anonymous


on 6/7/17 at 3:24PM

This company's practices should be illegal for taking so much $ from customers that have been scammed by a "free trial"! We have tried for months to cancel an account that we have not even signed up for!! No way to reach anyone to discuss the account.

06
Jun

Posted by Sharon williams


on 6/6/17 at 12:01AM

This company sucks. You can't get a hold of customer service. Stop trying to take money out of my account and cancel my subscription. Sharon williams pittsburgh pa. Call me at to cancel this subscription. I am calling the better business Bureau and I am pitting you all on facebook as the company who just wants to take your moneym

11
May

Posted by Happy Humble Host..


on 5/11/17 at 2:29PM

Haven't Recieved Any Response Via Emails & Phone Number Disconnects Before One Can Leave A Message... Haven't Been Able To Log Into Account For Three Days...

08
May

Posted by John Baxtet


on 5/8/17 at 1:03PM

I am trying to cancel my account. I cannot get anyone on the phone.

19
Apr

Posted by https://www.linkedin.com/in/patr


on 4/19/17 at 1:10PM

Hello,

Please help; I just got licensed in a state & need to add the state which is Florida to my LinkedIn profile. When I go into make the update to include FL for the state of Florida, I get an error message that I am 23 character over. I have to cancel it just to leave what there. How can I be 23 characters over' by just adding 2 characters to what's there??

I cannot remove what's there because I'm a Originating loan officer & my company plus the states I originate in require that I include info that's there. Can someone adjust this error so that I can add FL? My connections are being denied & ignored because when my profile is viewed, it doesn't reflect FL for Florida.

PLEASE HELP me; This should be a simple request. Thanks so much!!

Just the one line SHOULD READ: Licensed in all of GA, AL, NC, SC & FL states.

**Everything else stays the same** DO NOT CHANGE.. I prefer to change it myself to avoid risking losing what I have there.. PLEASE! Just want to add " & FL " states

14
Apr

Posted by Anonymous


on 4/14/17 at 5:34AM

Moderated by other users?
Whats the POINT? Can other Customers help me with my account? Are you paying them to give me advise? What utter Rubbish!!

What use are you LINKEDIN? You can't even monitor your own website!

You have my information plastered all over the website,...what's the point! USELESS, UTTER USELESS!!

I HAVE DELETED ALL MY NETWORKS BECAUSE THERE IS SUCH BREACH OF PRIVACY

Viewing LinkedIn customer service reviews 1 - 25 out of 688
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