Liberty Mutual customer service

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Auto and Home Customer Service

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Phone: 800-295-3753

  • How to reach a live person:
    • Press 5
  • Hours of Operation:
    • Not sure, but I called at 9:30am PT on a Saturday morning and a live person picked up.
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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Life Insurance Customer Service

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Phone: 800-451-7065

  • How to reach a live person:
    • Just dial 0 when recording begins
  • Hours of Operation:
    • Mon-Fri: 7:15am - 6pm EST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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User Reviews

06
Nov

Posted by Anonymous


on 11/6/21 at 11:06AM

Twice the car insurance cost in comparison to other insurance companies. Very hard to reach any employees, except at the headquarter. Difficult to cancel insurance. No thank you for having been customer for years. Not to be recommended.

10
Dec

Posted by Anonymous


on 12/10/15 at 8:27AM

Absolutely the worst insurance agency ever. My wife was hit by semi truck and they gave us the complete run around. No one was helpful, transferred so many times. Complete pain. Multiple times we were promised they would call back. Never happened. I hope no one ever has to deal with this company.

24
Sep

Posted by Anonymous


on 9/24/13 at 9:19AM

I have had this insurance for years and during that time ,filed only once.During my years with Liberty Mutual I have felt like a hostage.For instance the one claim I did filed ,ended with the adjuster and the roofer,laughing in my yard.Only to dien my claim.Recently I called claims and a young lady kept me on the line for twenty plus minutes.In what I felt was an intaragation.

16
Jul

Posted by Anonymous


on 7/16/12 at 2:15PM

Agent Rosa Sankari today 7-16-12 investigated our damages.She was very personable her interpersonal skills were outstanding.She made us feel part of the process.Explained in detail her findings...If I was her evaluator I would rate her as outstanding...She truly made us feel that we are part of the Liberty Mutual Family !!!!

Customer Service Ratings

Based on 262 votes.

1.9

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Hours of Operation

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Liberty Mutual customer service news
Liberty Mutual Reports Q2 Results Including Ironshore Impact

Liberty Mutual Holding Co. Inc. reported net income $126 million for the three months ended June 30, 2017, an increase of $111 million over the same period in 2016 thanks to improved investment returns. The rise in net income offset a 1.3 point ...

Liberty Mutual Names GS&P Creative Agency of Record for US Consumer Markets

Liberty Mutual has appointed Goodby, Silverstein & Partners as creative agency of record for its consumer business unit after a review. “We are very excited to work with the talented team at Goodby Silverstein & Partners,” said Liberty Mutual CMO, U.S ...

Annuities firm to buy unit of Liberty Mutual

Lincoln National Corp., a provider of annuities and retirement products, agreed to pay $3.3 billion to buy a business from Liberty Mutual Holding Co. that sells insurance through employers. Lincoln agreed to acquire the unit, called Liberty Life ...

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