Kindle customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Kindle.

Posted by Faye


I can no longer purchase books on my oasis kindle. I checked my 1 click settings. Still getting incomplete purchase message.

Posted by pfiddle


My kindle won't allow me to register either as old or new customer having cleared all information to try clear some memory. With even just 2 books messages came up that memory was full.
I've spent hours registering my wife many times but when trying to buy a book I am asked to register again and and again.

Posted by Ken Lury


Hi, I bought a few books on kindle that I what to add the audible option. I bought the option on one of the books for 3.99 but I can't see how to use .
Please advise.

Thank you
Ken

Posted by Soumya sen


Had bought develok book yesterday. While the payment has been debited from my axis bank account, the book has not been downloaded. Pl help.

Posted by Anonymous


I recently purchased Queen Sugar via your electronic download. Now I am unable to download it to read.

Posted by Anonymous


Why have charged 10.34 to my Visa account? I did not authorize. Robert F Risch

Posted by Anonymous


Kindle and Amazon are the most dishonest company I know, they have stolen all my content from my kindle reader and have not restored it. I will never deal with kindle or amazon again.

Posted by Anonymous


Saw on my kindle to pick 3 magazines from the ones pictured for a free issue of each, NO STRINGS ATTACHED. Then it said after I get the magazines in 30 days I will have a years subscription. I DO NOT WANT 3 SUBSCRIPTIONS. IT WAS A LIE!

How do I cancel this order? I will not pay for them.

Posted by Lydia


Kindle keeps trying to access my account for $9.99. I did not order this book. I only get those that are free. Please stop doing this

Posted by Anonymous


I need to update my credit card so I can purchase books how do I do this?

Posted by Anonymous


CSR was very pleasant and helpful in getting my ebooks bCk on my Android phone! Thanks for be abailable 24/7. I can read now.

Posted by joanne m kaltreider


My brethren chronicle books I purchased did not down load onto my devise so I can not read. I've been trying to get help with this for days. The books are paid for so I'd like to read them please! Never happened before but its a pain! Please let me know how to remedy this problem.

Posted by evans4ku


I have enjoyed my Kindle for two years now, but I, along with other kindle friends are surprised that Kindle does not show us the book cover and author for the book we are reading each time we begin reading again. There are so many great books out there, but I strongly urge developers to put the "visual" book in our minds each time, so we can recommend readings to others. Having a bound book has advantages over Kindle in this regard, because that visual reminder of the cover is much easier to recall.

Posted by Anonymous


Just got Kindle Paperwhite for Christmas 3 days ago, put cover on it immediately and it was minded very carefully. It didn't get any knocks or bangs but now there is a bright white dot on it!! What should I do I don't want to be without it for repairs already! :(

Posted by Pete Angelov


Around 30 hours ago i received a promise from your rep that they will fix tbe problem i have with my Kindle reader. So far i have not received any solution. The rep was very polite though... It seems that for some reason my reader has been blocked, because is perfectly responsive untill i try to download a book, or any of the msterisls from Amazon.com. Several times i reseted the reader, holding the power button for over 50 seconds- no result.

Posted by Anonymous


I am trying to transfer Yahoo mail to our docs. I need to create another password. Have applied for and changed my password twice and forgotten both of them. Can you help me?

Posted by Anonymous


Purchased book read half now its saying unable to download

Posted by Anonymous


my kindle is not working properly. the writing has become so dim that i can barely read it.we showed it at the shop we bought it but they said we need the box to replace it.we have everything else the bill,charger,kindle everything but the box which we disposed.it hasnt even been one year.please help.

thank you.

Posted by Anonymous


I deleted the sample for the book Did You Ever Have A Family on Sept 7, 2015, & it showed up as purchased. I did not want to buy the book. Would you please cancel it from my account. On same day, I purchased Between the World and Me, and do want that book. Thank you.

Posted by Anonymous


Why is the new charger cord so short?? You have to sit on the floor next to an outlet.. My other kindle cord is twice as long.. I cannot even sit in a chair. It doesn't reach. Why get so cheap with this cord.. Doesn't reach anything in the airport eithet. Diane Scelze

Posted by Anonymous


I have ordered , paid and been reading 2 books and now they will not download. I am getting very irritated by these errors.

Posted by kindle fire


I passed the 50th level in candy crush and it has been saying that I cant play for 66 hours for three days my email is and phone number help pplease

Posted by Anonymous


Please Can Someone Sort Out My Kindle Payments. I Have Numerous Emails To Try And Sort It Out. Now I Have Been Informed That Monies Have Been Paid In To My Bank Account But This Is Not My Bank Account No. My Emails To Yet Again Get This Sorted Out Have Been Rejected By Kindle. Just What Is Going On? My Money Was Paid In On July 29 2015 But Not In My Account. No One Can Explain The Full Page Of Payments L,isted On My Account As Paid In Cheques In Usd,cd, Or Euros Which I Have Not Received, Especially As I Asked For My Payments To Be Paid Straight In To My Bank Account. Kindle Strated To Be Helpful But Refuse To Now Explain These Discrepencies. Can I Consider This Fraud?

Posted by Anonymous


I'm having a lot of problems with Skype connection, it keeps switching of after a few seconds of been connect it. Could someone please do something about it.
A very frustrated and disappointed customer.

Posted by Anonymous


How do I change my email address on my Kindle Account. Please let me know I really need to know because I'm no longer using my old email address anymore.

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