Find the latest Kia news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
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Since inception, University Kia has made its mission to provide outstanding Customer Service and to create a one-of-a-kind car buying experience. In an industry that is ever-changing, University Kia remains committed its customers, staff, and ...
The Center for Auto Safety, a nonprofit auto safety group, is demanding a recall of 2.9 million Hyundai and Kia cars and SUVs due to widespread reports of the vehicles catching fire. In a statement on Friday, the group said there had been more than 220 ...
DETROIT >> A nonprofit auto safety group is demanding that Hyundai and Kia recall 2.9 million cars and SUVs in the U.S. due to consumer complaints that they can catch fire. The Center For Auto Safety said Friday that there have been more than 220 ...
The Kia Stinger has a 3.3-liter twin-turbo V6 under the hood. From the factory, it doesn't sound like much. But remove the mufflers and secondary catalytic converters, and you get a truly unique soundtrack. Listen for yourself. Welcome to Better Than ...
Kamehameha Schools employee Kalei Akaka and veteran government official Esther Kia'aina are headed for a November run-off after finishing first and second, respectively, in the race for the open Oahu-resident seat on the Office of Hawaiian Affairs ...
ELMHURST – Elmhurst police are investigating the reported July 22 theft of a Dodge Charger at Ed Napleton Kia of Elmhurst, 727 W. Grand Ave., Elmhurst. Three male suspects of unknown ages wearing hooded sweatshirts reportedly arrived at the ...
This process, known as the customer life cycle, includes the care they receive during the purchase, the use of the good or service, technical support, and the customer relationship termination process, among others. The effectiveness of ... Aware of ...
A federal appeals court in San Francisco agreed Friday to reconsider its decision to reject a settlement in a fuel economy suit against Hyundai and Kia by 900,000 customers, a ruling that would have made it harder for consumers and businesses to reach ...
In a case that's been going on since 2001, a New Jersey appeals court has reinstated a $6.3 million class action award against Kia Motors America and ordered that fees be awarded to the firm that represented the more than 8,000 plaintiffs in the case.
According to reports from USA Today, ZF-TRWairbagg controllers can develop a short circuit so that they are unable to send these commands. The New York Times adds that these controllers “may be susceptible to electrical overstress,” which would prevent ...
DETROIT (AP) — Federal safety investigators have expanded probes into Hyundai and Kia engine failures to include complaints about fires in the automakers' vehicles. The National Highway Traffic Safety Administration says in a letter to Sen. Bill ...
For this reason, the prepaid maintenance package is one of the offers from the company to display best-in-class Customer Service offerings and to provide satisfactory services to their respective customers. Tagged 'Pay Less, Get More', customers will ...
The Kia Stinger makes good on its performance credentials. 2018 Kia Stinger GT. The Kia Stinger is a performance four-door with an affordable price. Is it a hot hatchback or perhaps it is a fastback sport sedan? No matter how you define it, the all-new ...
Korean automakers with Southern California headquarters have scored a car-quality trifecta, with the Genesis, Kia and Hyundai brands taking the top three spots in J.D. Power's closely watched annual study of consumer opinions about new car reliability.
Cars are catching fire and it's not because of crashes. Drivers are reporting their Hyundai and Kia vehicles are spontaneously going up in flames. After seeing videos of the fires, the Center for Auto Safety reviewed complaints filed with the National ...
Hyundai USA recalled 579,000 vehicles to rectify reports of airbag non-deployment because of 'electrical over stress in the airbag control unit'. The company acknowledged, according to the report, two deaths in its cars, although it noted both were ...
DETROIT — Kia is recalling over a half-million vehicles in the United States because the air bags may not work in a crash. Combined with a previous recall expansion by Hyundai, the affiliated automakers are recalling nearly 1.1 million vehicles due to ...
In a statement Friday, ZF-TRW said the air bag control units sent to Kia were designed and built according to Kia specifications. The company provided technical support to Kia, it said. ZF also supplies air bag computers to other manufacturers which it ...
While you weren't looking, Kia quietly has become a mass-market brand with decidedly premium aspirations. It now sells a whole range of vehicles that can cost more than $40,000, including the sporty Stinger, a BMW 3-series competitor; the cushy Cadenza ...
So Kennedy called Kia and she says Customer Service told her that they had no valid address to send the safety recall notice to. Tyla Kennedy said, "They just didn't have my address. Maybe their computers failed maybe they lost some contacts, I'm not ...
Debo indicar con sorpresa que aún usa, sin ningún problema ni visos de cambio próximo, la batería original con la que me fue entregado el carro. Los rendimientos de combustible en el vehículo rondan los 43 .... Igualmente, cada cuatro meses ...
... system, or any Kia for that matter. They've had five years to come up with one and won't reply to me on Facebook, either. Customer Service could only tell me on the phone that he was sorry and they are working on it. I can surely agree that they ...
Designed at Kia's design centres in California, USA and Namyang, Korea, the Niro EV incorporates the practicality and appeal of a compact SUV, in a sleek, aerodynamic body with subtly sculptured surfaces. Taking inspiration from the Niro EV Concept ...
UPDATE 10/4/18: We learned more information about the Niro EV at its European debut at the 2018 Paris auto show (the Europe-spec car is pictured above). It is indeed coming to the U.S. market, and when it does, it should offer an EPA-rated driving ...
When Kia unveiled the Niro EV at CES, it prompted one main question: how much would the electric crossover change between its flashy concept and the on-the-road car? We now have a better idea. Kia has unveiled the first details of the production Niro ...
In New York this week, Kia officials previewed changes in the 2019 Kia Optima midsize sedan. Although they gave a few details about exterior and interior enhancements, the main attraction for the new model is standard advanced safety technology across ...
The Kia Sedona has been spending time on the sidelines while updated versions of the Honda Odyssey and the Chrysler Pacifica have dominated minivan headlines the past few years. The Odyssey has impressed with its reinvigorated chassis and new ...
Blink and you might miss it. That's how subtle the changes to the 2019 Kia Optima are. Those with discerning eyes will note the model wears a fresh front fascia with new LED running lights. Of greater importance to family-sedan buyers, though, is Kia's ...
A 276hp 3.3-litre V6 is standard in the USA, along with a six-speed automatic transmission. Both seven- and eight-seat layouts are available. An eight-speed automatic will be new for the 2019 model year. This followed the announcement of a facelifted ...
CARLSBAD, Calif. – Cristie Kerr shot an 8-under 64 on Friday in the Kia Classic to take a five-stroke lead into the weekend. The 40-year-old Kerr had eight birdies in her second straight bogey-free round to reach 13-under 131 at rain-softened Aviara.
The company is also saving the expense of live Customer Service reps while offering 24-hour service with the chatbot. Kia first tested the technology in 2016 with the launch of its NiroBot as part of the campaign for its Niro Hybrid car. Kia also ...
“The chatbot allows us to answer in real time and respond 24/7 without us investing in expensive infrastructure to boost up call centers and customer support services,” said Choy. Kian is not Kia's first foray into AI and chatbots. The company first ...
Safety regulators in the U.S. are investigating air bags in certain Hyundai and Kia vehicles that failed to deploy in frontal collisions linked to four deaths and six injuries. As many as 425,000 automobiles made by the South Korean manufacturers may ...
Quinnipiac guard Carly Fabbri walks through giving high fives to fans as the women's basketball team attends a Sweet 16 Send-Off Rally at the TD Bank Sports Center at the York Hill Campus in Hamden, Wednesday, March 22, 2017. The Bobcats will face #1 ...
The 69-year-old rocker appeared in a Kia commercial that aired during the Super Bowl. In the ad, Tyler races a 2018 Kia Stinger in reverse on a track that results in him emerging from the car decades younger to the strains of Aerosmith's 1973 hit ...
"Kia will seek to establish a new standard in the Indian auto market through differentiated marketing and Customer Service." The maker of the Soul boxcar and the Sorento SUV aims to become the fifth-biggest player in the Indian passenger car market by ...
When Super Bowl 52 kicks off Sunday, keep an eye out for a time-traveling Steven Tyler. The Aerosmith screamer shows up in a commercial for Kia Motors. In the ad, which debuted online earlier in the week, the vintage rocker gets into his new Kia ...
The 2018 Kia Rio is a significant improvement compared with its predecessor. Despite its myriad advancements, however, the new Rio does suffer from one noteworthy setback in that it lacks a range-topping, sport-oriented trim like the previous Rio SX ...
Fans of the great fuel economy and torque of diesel engines can take heart knowing that they've not been abandoned. Automakers are in the midst of launching an impressive range of diesel SUVs and crossovers in the U.S.. The popularity of oil-burners ...
Kia's long powertrain warranty is practically legendary, and it easily outdoes every other car in this set for length of coverage. Kia is, however, the only automaker in this grouping not to offer any complimentary scheduled maintenance. That feature ...
With Volkswagen and other companies have been caught fudging their diesel emission tests, diesel cars have gone the way of the dinosaur. Or have they? James Hope, National Manager, Product Communications for Kia Motors America, confirmed with The ...
The void in the U.S. diesel passenger-car market left by Volkswagen's abrupt exit is becoming less and less of an empty space as Chevrolet, Jaguar, and others attempt to gain a foothold in this niche. Kia will be the next entrant with a diesel-powered ...
UPDATE 10/1/18: A Kia representative told C/D that the Sorento diesel is dead in the water for the U.S. market. Kia will not bring a diesel version here, citing logistical challenges such as establishing a service and maintenance network among its U.S ...
While the rest of America is still going crazy for thirsty crossovers, Kia knows that the price of fuel will someday fluctuate higher and the demand for small, efficient cars will rise again. In fact, the Forte is Kia's best selling car, and has seen ...
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Brand new Hyundai Santa Fe SUVs are displayed at a Hyundai dealership on April 7, 2017 in Colma, California. Justin Sullivan—Getty Images. By Reuters. January 2, 2018. South Korea's Hyundai Motor (hymtf, +0.00%) and Kia Motors (kimtf, +8.21%) on ...
South Korean vehicle manufacturers Hyundai and Kia Motors are gearing up to add artificial intelligence (AI) to their cars beginning in 2019. According to a report by etNews.com published Tuesday (Dec. 26), the two car companies are planning to work ...
Vehicles made by Korean carmakers Hyundai and Kia will include built-in virtual assistants with AI-powered smarts beginning in 2019 (via Engadget). The plan to build smart assistants into vehicles will make use of tech created by SoundHound, the music ...
Kia's problem is not design, is not quality, is not value, and especially now that the 2018 Stinger is arriving, is not performance. Perception is the problem. And it seems as though nothing the company does, from winning quality awards to selling a ...
