Posted by Anonymous
Do I Still Have A Balance? If So Why?
JTV customer service
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- Mon-Fri: 8am-11pm ET
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User Reviews
15
Jan
05
Jul
Posted by Anonymous
I just received an email asking me to participate in a 10 minute survey. I participated & at the end of the survey I was advised that I did not QUALIFY for the survey. I took the survey based on your solicitation. Your choice of words DO NOT QUALIFY is insulting. Perhaps I do not qualify to continue to be one of your customers. In fact, you now do not qualify to be one of my shopping choices. So long JTV!
04
Jun
Posted by Anonymous
,On 5/23/16 I returned a ring as a stone fell out. I do not want credit,a replacement would be fine. It was after the 30 days but feel you would honor this. It was a silver band with many white stones from the Titanic collection. I was not advised thatyou rec'd it.
I am 87 years old & a good customer of JTV.
I was ill and could not return it on the right date.
The Statement was in the PKg. It was a Mrs Websters ring.
Please help. Sincerely, Mary Schlatt Thank you.