IRS customer service

Please find IRS customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the IRS listing at any time if you have new information.

Assistance for people with hearing impairments

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  • How to reach a live person:
    • This information has not been added.
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  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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Businesses

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  • How to reach a live person:
    • This information has not been added.
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  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • This information has not been added.
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  • Hours of Operation:
    • Monday – Friday, 7:30 a.m. to 5:30 p.m. Central Time
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • Just hang on the line
  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Description:
    • This information has not been added.
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  • How to reach a live person:
    • Press 1
      Press 2
  • Hours of Operation:
    • This information has not been added.
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  • Email:
    • This information has not been added.
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  • Customer service link:
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  • Description:
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User Reviews

Posted by Anonymous


I have not had any luck contacting a live person at the Austin service center I was given a paper at liberty tax because the IRS needed to verify my identity why can't I talk to a real live person I do not have much confidence in the irs

Posted by Unserviced Customer


There is no way to get in contact with a live person. I work in customer service/tech support...this is the worst place I've ever had to deal with.

Posted by Anonymous


I Been Trying To Reach Live Rep At Irs For The Past 3wks & Nothing I'm Really Frustated Is A Shame I Have To Go Thru All This Bs Fix It

Posted by Anonymous


All the numbers listed out there to talk to a live person is a crock! I don't understand why after pressing the button for English, why you can't hold for a live person without pressing all those buttons to just give the info you already know. The consumer shouldn't have to go through all that bull to talk to someone. I feel for the hearing impaired and what they probably go through to talk to someone. But when they need to audit you or call about a payment its a live person! Fix this IRS!

Posted by Anonymous


The IRS Customer Service "HELP LINE" is really a joke.. I was sent a Certified Letter, was not home to sign for it. Trying to find out how or what I'm to pick up an can't get ahold of ANYONE!! Really frustrated..PLEASE HELP!!!

Customer Service Ratings

Based on 212 votes.

2.6

US Internal Revenue Service customer service news

IRS audits less than 1 percent of big partnerships

WASHINGTON (AP) — A new government report says the Internal Revenue Service audits less than 1 percent of large partnerships, drawing criticism from Congress. The Government Accountability Office says the number of large businesses organized as ...


IRS customer service wait times doubled since 2009

IRS customer service wait times doubled since 2009. April 22, 2014 | By Zach Rausnitz. Share. Tools. Comment; Print · Contact Author · Reprint. Taxpayers trying to reach the Internal Revenue Service by phone have had to wait nearly twice as long this ...


IRS didn't follow law on e-mails, archivist says. Is probe gaining traction?

IRS Commissioner John Koskinen, who arrived to head the agency after the controversy erupted, has defended Lerner and the agency. He said she sought tech support to recover data, unsuccessfully. He also said hard drive crashes are not unusual at the ...