Find the latest ING Direct news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
VENEZIA. Principio di incendio lunedì mattina alla Banca ing direct di via Poerio. L'incendio ha riguardato una scatola elettrica, sulla quale il personale, per il timore che l'incendio si potesse. allargare, ha usato un estintore. Evacuato il ...
Sono sempre di più le persone che fanno ricorso ai prestiti personali, perché sono sempre di più coloro i quali, magari in difficoltà economica, non se la sentono più di dover rinunciare ai loro desideri e alle loro necessità. I grandi vantaggi di ...
Customer experience encompasses a number of things, Customer Service being one of them. But essentially it is any interaction a consumer has with an organisation, and the perception of how a company treats them. Ultimately, a positive customer ...
Con l'aiuto di Watson, ING Direct è infatti ora in grado di raccogliere una serie di insight sulle modalità attraverso le quali un cliente interagisce con l'azienda, che si tratti di Web, dispositivi mobili o call center, e quindi di offrire consigli ...
Ora ING Direct è in grado di raccogliere una serie di insight sulle modalità con cui un cliente interagisce con l'azienda, che si tratti di web, di dispositivi mobili o di un call center, e quindi di offrire consigli sui propri prodotti, offerte ...
EXCLUSIF - A la tête d'ING Bank France depuis 6 mois, Karien Van Gennip a accepté de répondre aux questions de cBanque. L'ancienne ministre néerlandaise du Commerce extérieur livre son point de vue sur le marché français de la banque en ligne. Elle ...
ING Direct's global business will adopt the Google-developed web components standard for application architecture across its entire operations in a major win for the Australian developers who first implemented the approach. Mid last year ING Direct ...
Isla Fisher is going to talk herself through this ING Direct spot, no matter what it takes. The Australian actress does the internal monologue gag for the bank, working up the courage to deliver her endorsement on camera. The self-deprecating concept ...
Riteniamo non certo piacevole la notizia in arrivo per i titolari del famoso conto corrente Arancio di ING Direct: i pagamenti sul circuito bancomat, a breve, non saranno più disponibili. Vediamo, in dettaglio, le conseguenze di questa clamorosa decisione.
ING Direct has utilised the newly open widget function in Apple's iOS 8 mobile operating system to allow its customers to view their bank balance direct from their smartphone's home screen. A long-time feature of the Android operating system, Apple ...
ING è la prima banca in Italia a offrire ai propri clienti l'innovativo servizio di portafoglio digitale creato da Visa Europe. ING DIRECT Italia e Visa Europe annunciano il lancio del servizio di digital wallet “V.me by Visa” in Italia. ING DIRECT è ...
Online bank ING Direct has planted its tech operations entirely into a private cloud, transferring hundreds of applications and setting up to use public cloud in the future. ING Direct has no bricks-and-mortar branches and has built up to 1.5 million ...
«Visto il successo, è partita la penetrazione in Europa, in Spagna, Francia, Italia e in Usa. Le quote di mercato sono state conquistate senza acquisizioni, ad eccezione della Germania», testimonia Castelli. In Italia Ing è presente con la divisione ...
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Le risorse inserite si occuperanno della gestione dei processi e delle attività di back office relative alle operazioni di pagamento disposte dalla Banca e supporteranno i canali call center, Filiali e Gestione Reclami nel risolvere le problematiche di ...
"Un mio collega ha avuto gli stessi problemi e quando provo a contattare il call center mi dicono: 'vedrà che in giornata, al massimo domani tutto si risolverà'. Immagino però che il problema sia abbastanza diffuso", spiega il cliente che si è rivolto ...
ING Direct forged new ground in Canada when it entered the market in 1997, promising to be different from the big banks with its fee-free banking, low mortgage rates and higher interest on savings deposits. After Scotiabank bought the Canadian ...
We will continue to make banking simple, offer great interest rates, fair fees and award-winning Customer Service." With the transition to Tangerine, clients can expect their everyday banking to become even easier. Tangerine is the first Canadian bank ...
Nov. 5 (Bloomberg) -- Bank of Nova Scotia, which bought ING Groep NV's Canadian online bank last year, is renaming the business Tangerine in a move that sheds the last vestiges of its former owner. “Tangerine really captures the essence of what we ...
When Tangerine launches next spring, clients and all Canadians will continue to experience all they have come to love about ING DIRECT: legendary Customer Service, leading savings products and a no-fee daily chequing account. Over the next several ...
ING Direct has been voted Australia's best bank, as smaller rivals continue to outperform larger banks for Customer Service. The online survey conducted by Mozo compares around 28,000 customer reviews of their banks. This year's results showed that the ...
I punti vendita ING DIRECT saranno paper-less: non ci sarà cioè la necessità di firmare alcun documento cartaceo perché il cliente confermerà tutte le operazioni inserendo le credenziali che usa per accedere al suo conto tramite canali diretti: tutto ...
Charaka Kithulegoda, CIO of ING Direct Canada, explains how and why his bank integrated its online and mobile banking software with Facebook. Comments (0). Be the first to comment on this post using the section below. Add Your Comments:.
Bank of Nova Scotia, Canada's third-largest lender, is considering adding credit cards for its ING Direct unit, said Robin Hibberd, a company executive. Scotiabank is working with management of ING Direct, the Canadian-banking business acquired from ...
Negotiating for a rate (59%), deciding on the right term and payment schedule (55%) and getting Customer Service help from the lender (35%) are among the most stressful aspects of obtaining a mortgage. Simplified language in mortgage contracts (41 ...
ING Direct Canada tends to be ahead of the curve on customer-facing technology — witness its pioneering BlackBerry 10 and Windows 8 apps released earlier this year. This week, the $40 billion-asset online bank revealed several new digital innovations, ...
The survey revealed that negotiating for a rate (59%), deciding on the right term and payment schedule (55%) and getting Customer Service help from the lender (35%) are among the most stressful aspects of obtaining a mortgage. Respondents age 18 - 34 ...
No more 24/7 Customer Service. Instead they offer 8a-8p service and are closed for every holiday you can imagine. - No more near-0 hold times. I never had to hold for more than 30 seconds to talk to an ING rep. When I called them this morning I had to ...
A commercial for ING Direct that asked if consumers are “suffering from RSP” has been pulled after it was criticized for making light of mental illness. The commercial, which launched earlier this month, was shot in the style of a pharmaceutical ad ...
ING Direct, which was bought by Bank of Nova Scotia last fall, is going to stop selling mortgages through brokers, although it will still sell them directly to consumers. It's the latest signal of a shift in the industry, as banks seek to re-inflate ...
In June 2011, the Dutch financial services giant ING Group agreed to sell ING DIRECT USA to Capital One as part of a restructuring agreement with the European Commission. As part of the deal, ING Group permitted the use of “ING DIRECT” only until ...
Aside from the new name, Central Minnesotans also will notice some new colors before long at the orange-themed cafe in downtown St. Cloud, on the first floor of a building that houses a processing and call center that employs 590 people. Next month ...
The move follows Capital One's acquisition of ING Direct USA, the largest direct bank in the country, last June. In addition to the name change, ING's orange will be replaced by dark blue and maroon. Customers eager to see the new color scheme can even ...
En février dernier, le groupe néerlandais a finalisé la cession d'ING Direct USA. Pour un montant de 9 milliards de dollars (6,9 milliards d'euros) dont 2,7 milliards de dollars en actions (1), elle a cédé son portefeuille de 81 milliards de dollars de ...
As many as 1.5 million customers with savings or mortgages with ING Direct are to be transferred to Barclays after the UK bank bought the Dutch-owned business today. Experts immediately warned savers to be aware of how the deal could effect their ...
You will apparently still be able to log into accounts through ingdirect.com, use the same mobile apps, call the same Customer Service numbers and use the same ATMs. Customers won't be able to use a Capital One branch, however, so the same limitations ...
In terms of volume, the BI team is only responsible for 4TB to 5TB of data that covers everything from traditional financial statistics right through to customer-interaction information, including web clicks, calls made to Customer Service, and ...
This and other important information is contained in the prospectus, which can be obtained from the fund company directly or by contacting Customer Service and which should be read carefully before investing. 2 Diversification does not guarantee a ...
ING Direct Australia has completed a year-long overhaul of the identity management and access control system that governs user access to enterprise applications and systems. Head of IT performance Tony Sestanovic told the Gartner Security and Risk ...
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The stock has technical support in the $48-$50 price area. If the shares can firm up, we see overhead resistance around the $55-$57 price levels. Capital One Financial Corp. (COF) is not recommended at this time, holding a Dividend.com DARS™ Rating of ...
As a rule, I don't do business with companies that treat their customers badly. For almost 10 years now, I have enjoyed doing business with ING as they set the gold standard for Customer Service. I am closing my seven accounts this morning before ...
These features may be appreciated by customers, but if they come at a cost of lowered interest rates and insufficient Customer Service, it's unclear whether consumers will be pleased in the end. Capital One would also bring its suite of other banking ...
Capital One said it won't change a thing for customers at much-beloved ING Direct, responding to consumer groups worried that its acquisition of the online bank would translate into new and higher fees. The Federal Reserve approved the deal on Tuesday, ...
ING is trending as Capital One's (COF) planned acquisition of ING's U.S. online bank has been approved by the Federal Reserve. Capital One will purchase ING Direct USA for $9 billion. The deal means more than 7 million customers and about $80 billion ...
ING Direct, which has US headquarters in Delaware and does about 85 percent of its business online, employs about 550 people locally in its processing and call center in the building connected to the familiar orange ING Direct cafe, where the operation ...
Regulators on Tuesday approved Capital One's $9 billion acquisition of ING Direct USA, casting aside criticism that the deal would create the next too-big-too-fail banking behemoth. The deal provides the first glimpse at how the government will use its ...
Feb. 14 (Bloomberg) -- The U.S. Federal Reserve said it will soon decide whether to approve Capital One Financial Corp.'s planned $9 billion purchase of ING Groep NV's U.S. online bank, eight months after the deal was announced. “The board considered ...
Capital One plans to take over ING's online banking business in the United States. Some Victor J. Blue for The New York TimesCapital One plans to take over ING's online banking business in the United States. Some consumer groups oppose the move.
The Federal Reserve's Board of Governors said it rescheduled a meeting to discuss Capital One Financial Corp. (COF)'s proposed acquisition of ING Direct USA, moving it to Feb. 13 from today. “We understand that the delay is due to a scheduling conflict ...
