Hyundai customer service

Hyundai is a South Korean auto manufacturer based in Seoul. Hyundai has also started a luxury brand of vehicles know as Genesis. Hyundai offers customer support by physical mail, email and toll-free phone.

Customer Service

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User Reviews

Posted by Anonymous


Wanted to purchase a new Sonata N line but it didn't come with heated steering wheel or heated rear seats in America. In Canada, this exact vehicle comes with those standard items. Why can't I get the same thing in America as the Canadian version has?

Posted by Elena


After leasing a Hyundai, I decided to return it at the end of the lease and to buy my next car cash. Months later, Hyundai Financial is calling me b/c I haven't paid a returning fee! I never received a letter! Now I guess if you return a car at the end of the lease and don't do any further business with Hyundai, it's a problem.
Be careful when leasing! Read all small prints in the contract.

Posted by Anonymous


Never again will I buy a vehicle from Hyundai ! Was told lies by dealership! Was told because I bought a car from them upon my return of a leased vehicle from them I would not have to pay the 400$ return fee. They lied I was forced to pay I advised all my friends of their lies and not to buy from Hyundai

Posted by Anonymous


I'm not happy with the service at Hyundai Strijdom Park they are not communicating and I was told to wait 14 working days for the part to be ordered overseas but when I called the other dealership in Cape Town they have the part. I'm very disappointed and I have 4 H1 bus I'm even thinking of taking my business somewhere else. I'm even struggling to get hold of customer services. I'm loosing business.

Posted by Ok and ??


Things not to contact customer service for with Hyundai customer care

1) if your vehicle is down go to the dealership

2) if your clock and time is not working , chill. It's not like you all don't use your cell phones when you are driving, it's still being fixed

3) we are not corporate and we don't authorize warranties or loaner vehicles

4) we are Hyundai not Honda or Nissan

5) go to the dealership if you want a special trim for your vehicle

6) know that the dealership is independently operated

7) if you take your vehicle to an independent repair facility don't expect us to pay for it if they mess up

8) stop asking for the 50.00 test drive gift card cuz you probably won't get it and some of those dealership sucks

9) don't be so f ing entitled like the world owes you everything

Customer Service Ratings

Based on 120 votes.

3.1

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Corporate Office

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Customer Service Scoreboard

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Hyundai Manuals
Hyundai customer service news

2019 Hyundai Elantra Sedan Has New Sheetmetal, More Safety Gear

UPDATE 9/6/2018: This story was originally published in August 2018 and has been updated with pricing information. We were in Park City, Utah, to get some seat time in the new Hyundai Santa Fe crossover, but on the way to dinner, Hyundai served up a ...


Hyundai Capital America Adopts NICE Cloud Omnichannel Recording Platform to Improve Customer Experience

Reety Sandhu, Vice President, IT Solutions, Hyundai Capital America: "We sought to replace our previous recording solution with something that would deliver better CSAT and help us achieve our customer service goals. NICE proved to be a committed ...


Dealertrack Expands Hyundai Motor Finance and Kia Motors Finance Contracting Partnership Driving Increased ...

In addition to its two offices in Orange County, CA, Hyundai Capital America has customer support centers in Atlanta and Dallas. Kia Motors Finance is the ... Genesis Finance does business in the State of Utah as Genesis Finance USA. About Dealertrack

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