Posted by Anonymous
waited on hold for more than an hour &15minutes never was contacted poor customer service!!!!!!!
Huntington National Bank customer service
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- Hours of Operation:
- 24/7
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User Reviews
23
Oct
02
Jan
28
Oct
28
Oct
Posted by Very Unsatisfied
All I can say is NO WONDER THEY HAVE TO PAY PEOPLE TO OPEN AN ACCOUNT!!! I had a horrible experience with the Huntington bank in Clariton, PA. I opened a banking account with Josey on Aug 31, 2016 and never received any statements or heard anything from the bank for over a month. I called and talked to a teller and was informed the address was wrong and they couldn't change anything over the phone I had to come down there. I asked to speak to Josey the one who opened the account, she said she was at lunch but would give her the message to call me back. No call back, so I called Joseys private line the next day and left her a message. Waited 2 weeks and never received a call back. Went to the bank and talked to 3 different people, they were very nice and helpful and corrected the address, Josey was not there. I had to go through all this because the account wasn't opened properly then Josey would not return my phone calls. This isn't someone making a mistake or having a bad day. She purposely did not call me back after given chances. This is not customer service, this is purposeful avoidance and rudeness. There is no reason not to return a customers phone call other than pure neglect.
17
Jun
Posted by nj
I applied for a Home Equity loan on May 4. It is now June 17 and still no loan. We have a credit rating of over 800, no loans, mortgage,liens, in other words no debt. We own our house and even have a small farm. We had to have an appraisal. Get this, in Mercer county they only have 1 appraiser. This is unbelievable!