Find the latest Hotwire news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
... by Netflix for six months and running, recipient of the National Cable Television Cooperative's Innovator Award for its concierge style Customer Service, and the CableFax Community Service Award for its dedication to local communities. Striving to ...
... I got through the telephone tree to a service person who seemed to know nothing about the Salisbury service and could not offer help for five days. This month's bill raises the same TV service by $10, despite reports to the contrary. Calls to ...
A Hotwire Customer Service representative explained that the Rodeway Inn fulfills her request for a two and a half star property. The parent company of Hotwire, Expedia, maintains the star system. The Rodeway Inn is a two and a half star property ...
Questions about Fibrant and Hotwire. The writer is responding to recent stories by reporter Jessica Coates about the possible lease of Fibrant to Hotwire: Mainly, my first question is related to the Fibrant name and email addresses. Are customers going ...
A: Bullock said Hotwire would still have employees in Salisbury, but they wouldn't be call-center employees. “There are some things that are just, no matter how many customers you have, that are just better handled from a centralized corporate location ...
Francisco Hernández Mayagoitia was frustrated. Hotwire had sent him confirmation that a rental car would be available at the Thrifty facility at the airport in Montgomery, Alabama, when he went to pick it up. But when he arrived at the counter, Thrifty ...
... she hadn't gotten such a good deal. And she asked Hotwire to do better. “I did not receive the advertised value,” she says. “I attempted to cancel and asked for a refund. But Hotwire Customer Service told me they do not need to honor the advertised ...
Among the majors, Hotwire's PCMag Speed Index of 91.3 Mbps outpaced Suddenlink (now part of Altice USA), Verizon Fios, and Comcast, which dropped four spots compared to PCMag's 2016 study, which had Comcast and Verizon Fios sharing the honors.
Altice USA-owned Suddenlink Communications finished second in PCMag's latest round of U.S. Internet speed tests, moving up one place among major providers as compared to a year ago. Operating in 16 states, Suddenlink's Internet service earned ...
Hotwire Communications, one of the nation's leading fiber optics telecommunications providers, will open its new headquarters – the Hotwire Technology Center – in Fort Lauderdale, FL. The headquarters relocation will create 375 jobs. The company will ...
The targets of the Houston-area heist were Jeep Wranglers, Grand Cherokees, and some Ram trucks. PRNewsFoto/Chrysler Group LLC/File. A 2014 Jeep Wrangler. September 3, 2016. By Jeff Glucker MotorAuthority. Earlier in the month, we told you about ...
Q.I have had a very tough time dealing with Hotwire to be reimbursed for a flight that was canceled due to bad weather, and I am hoping that you can help me. I was scheduled to fly round-trip from Denpasar, Bali, to New York earlier this year. The ...
Hotwire Technology Center is located in Broward County and includes highly secure server rooms and Class A offices. Hotwire Technology Center Servers. Miami–Colliers International South Florida was selected by Hotwire Communications to handle the ...
YOLO advertising tropes are going strong: In a perfect example, a new set of ads from online travel agency Hotwire urges you to take a trip ... because you might just get hit by a bus. In an ad titled "Near Death," one of four new 30-second spots by ...
This was horrible Customer Service, and our children were stranded. We had to pay a much higher rate for a new reservation at the DoubleTree. I'd like a full refund from Hotwire in the amount of $272, the amount we reserved the hotel for. — Meldra ...
The kids were all stranded at the DoubleTree. That was frustrating and embarrassing. I called the customer-service line three times that night. None of the representatives knew why the reservation had been canceled. They just said that they would call ...
Esperienze virtuali nella vita reale, supremazia delle parti terze e campagne di comunicazione in grado di offrire un reale valore aggiunto: queste le principali tendenze che caratterizzeranno il 2016, secondo il settimo report annuale dedicato ai ...
Be Relevant, Be Useful, Be Heard questo, in un efficace slogan, il messaggio principale che sintetizza i trend di comunicazione per il 2016 secondo Hotwire. L'agenzia globale di relazioni pubbliche e di comunicazione integrata da sette anni pubblica il ...
Q: I've read your articles about Hotwire, and unfortunately I saw them too late. I'm usually an avid researcher, but having used Hotwire many, many times before, I didn't hesitate this time around. I recently booked what I thought was a three-star ...
on Hotwire is a surprise – and not a good one. The hotel is in a neighborhood that's not exactly known for its safety. Can she get a refund? Q. I've read your articles about Hotwire, and unfortunately I saw them too late. I'm usually an avid researcher ...
Aumsville based Hotwire Robotics recently released a video describing its preparation for the upcoming season of FIRST Robotics Competitions. Team Manager Aja Bedwell said the team received its challenge the first Saturday in January, sparking its ...
Q:I booked a room in Washington on Hotwire for my co-worker and me over Columbus Day weekend, and we got the Omni Shoreham Hotel. I have used Hotwire before and have always been able to call the hotel directly after booking to make small changes, like ...
I recently used Hotwire for the first time to book a hotel in Honolulu. I downloaded the Hotwire app because it said I could use a promo code for $25 off. I saw a 3.5-star Waikiki hotel, and I thought it was a pretty good deal. I booked it, and then ...
I called Hotwire and explained to the customer-service representative that it was my first time using Hotwire and its app, so I wasn't too familiar with what I needed to do. The representative said that all sales were final, and therefore she couldn't ...
You disagree with that assessment and maintain that the payment method used for your car was an error by Alamo. “Our local branch office in Hawaii has offered to waive the remaining $200 that Mr. Nagase owes as a matter of Customer Service and hopes he ...
When our service was provided by Comcast, we enjoyed problems on a weekly basis and rude call center operators. Often criticized when it is brought into a new community, Hotwire has proven the naysayers wrong — at least in West Boca Raton — and we ...
Alessia_Bulani_-_Country_Manager_Hotwire_Italia Nel 2014 ci si focalizzerà sulle opportunità che le soluzioni già esistenti rendono concretamente possibili. Abbiamo sorpassato la fase affascinante in cui ci domandavamo 'come funziona?' e siamo entrati ...
In Italia, oggi, solo il 2% delle aziende utilizza le piattaforme social come strumento di Customer Service[i], ma questo dato è destinato a crescere prepotentemente e il 2014 lo dimostrerà con sempre maggiore evidenza; I nuovi grandi media – Nel 2014 ...
Hotwire presenta il “Digital Trends Report 2014”, l'esclusivo report realizzato per il quinto anno consecutivo per indagare quelle che saranno le novità che ci aspettano nei prossimi mesi. Ogni anno si analizzano la realtà digitale, le sue applicazioni ...
The Customer Service representative could only find a record of the car rental — nothing on the JetBlue flights. And her credit card, which she thought had been used only to hold the rental reservation, had been charged $100 for car. A second ...
Il 2013 volge al termine e Hotwire, agenzia globale di relazioni pubbliche e comunicazione integrata, rilascerà a breve la quinta edizione del suo Digital Trend Report per svelare quelli che saranno i principali fenomeni che domineranno il panorama ...
"Ideally situated in downtown Atlanta, Colo Atl not only meets these needs, but demonstrates a level of personalized attention and Customer Service that money can't buy. Additionally, its policy of $0 monthly recurring cross-connect fees between other ...
SAN FRANCISCO - Hotwire, a leading discount travel site, announced the top 10 most popular destinations for this coming Labour Day weekend. This year, folks are flocking to popular Canadian cities like Toronto, Ottawa and Vancouver to enjoy exciting ...
The app also makes Hotwire's Customer Service numbers easily available. It's quick, easy to use, and works especially well for last-minute bookings — as long as you're willing to roll the dice, since you don't know exactly what you're getting ...
Call Comcast for Customer Service and you'll likely speak with a a poorly trained rep in Jamaica or Alabama who will tell you that the first available appointment is three weeks from never. Call Hotwire for Customer Service and your call will either be ...
The biggest problem we have ever experienced with Customer Service was being instructed to leave a message, only to have it returned by a live English-speaking representative — based in the United States — who solved the problem in a matter of minutes.
When I later double-checked this through an online chat with a Hotwire customer representative, I was told that the Clarion in Ithaca is actually a 2-star property. In another online chat, I was told it's a 2.5-star property. Regardless, when I called ...
Hotwire has released its mobile app for iPhone that focuses on offering deep discounts on last-minute hotel rooms. Hotwire has been a notable contender in the online arena, and offered a popular mobile-friendly site, but has decided to move in on ...
SquareTrade was named one of PC Magazine's Top 100 Websites of 2010, is the winner of the 2011 Stevie Award for Sales & Customer Service, and the 2011 Golden Bridge Award for Best Customer Service. SquareTrade is privately held and headquartered in San ...
I'm given the impression that Hotwire's customer-service agents are instructed to never issue refunds or changes unless authorized by a supervisor. And the supervisor to whom you spoke apparently didn't listen to anything you had to say. ...
Several hotel booking websites invite you to commit to a stay in an unnamed property. The full details of the hotel are only revealed after you have paid. In return for taking the gamble, you're promised a heavily discounted rate. Hotwire.com. Big ...
That's because customer-service representatives typically receive so many complaints, they have only seconds to review your gripe and draw a response, which is normally a cut-and-paste reply. An appeal to a manager – either by phone or in writing ...
That's because customer-service representatives typically receive so many complaints, they only have seconds to review your gripe and draw a response, which is normally a cut-and-paste reply. An appeal to a manager — either by phone or in writing ...
Travel site Hotwire.com has always been a down-and-dirty direct response advertiser, hammering home its message of low prices without too much regard for creativity. Now, in a pair of new spots from Donat/Wald + Haque, it's trying to branch out a bit.
The Customer Service rep said he does make exceptions but would not in this case. What should I do? A: If you asked for a 4-star hotel, then Hotwire ...
I didn't have to hunt down Hotwire's Customer Service number -- in fact, Hotwire literally beseeched me to call with any questions I might have -- even ...
... that they seem to want to attract customers, while airlines seem less concerned about Customer Service or amenities that may attract passengers. ...
Back in March 2009, I had an occasion to need to stay at a hotel I booked through Hotwire.com. The hotel was nice enough, but there were a few things that were a bit peculiar. For one, they did not offer dry cleaning services, which is odd for any ...
The Customer Service rep who I had called, he said, gave me incorrect information. Hotwire has removed the "S"uite icon from the hotel and refunded half the cost of the reservation in "HotDollars." I would have been pleased with only the removal of the ...
Commsoft’s BSS/OSS suite will provide Hotwire with a wide range of tools to help them provide exceptional Customer Service for their MDU business and offer a single bill for all of their services, including Internet, television, phone and home ...
