Hotmail customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Hotmail.

Posted by Anonymous


Of course the phone number listed didn't work

Posted by Cathy Bowdish


iPhone 6s broke got iPhone 6plus iCloud didn't transfer password from iPhone 6s tried since march to access hotmail email app to get access to spotify please help I'm blocked I asked a attorney said to talk to customer support

Posted by Anonymous


Please help me get back in my hotmail account. It has been locked out due to me using so many passwords. I was in the hospital for surgery at the end of jan.2017 and really need this help as i have immportant messages being sent and all my family photos.





Very Respectfully, andre apperwhite

Posted by Frustrated


Customer Service - What? There is none!! I've been locked out of my Hotmail account now for days. It keeps asking me to reset my password. Well that would be easy enough, but I can't get in to reset my password and there is absolutely no one to call for assistance. I think I've been hacked and have no way of correcting it. I have years of correspondence and folders that I need to retrieve and no way of obtaining them. It would be great if Hotmail had some way of communicating with it's customers besides chat rooms. I'm old school - I don't do much online - I like to speak to someone to resolve an issue. VERY DISSAPPOINTED with Hotmail. I've had this account for 20+ years. :(

Posted by Ky


This was a terrible experience. I asked one question and I was told that I need to call tech and he hung up on me. I just needed help. Maybe I didn't call the correct number but there are nicer ways to deal with my call than that.

Posted by Anonymous


They tell you to go to their CHAT. I did and was waited half an hour before giving up. The wait time started at 202 minutes, dropped to 1 minute and then started bouncing around all over the place again. What an exercise in frustration. If you can't give a decent guestimate as to wait time, how in the world do you stay in business.

Posted by S Hamdi


Really i am suffering from a real problem as i want to recover my account it contains important folders and documents, i answered the questions many times..and finally Hotmail sent me mail that i am the real owner of that account.. so what is the problem else ?????
i want to TALK TO SOMEONE and i can give Hotmail full description of my account... Really it is Urgently to recover my account..

Posted by Anonymous


I need to recover my account. I need to talk to someone. I had this account for years. I hardly sent or received emails. Don't remember my security answers. I used it on my phone. No one else is using it. I need this back. I have folders and I need to keep it.

Posted by Anonymous


I need to recover my account. I need to talk to someone. I had this account for years. I hardly sent or received emails. Don't remember my security answers. I used it on my phone. No one else is using it. I need this back. I have folders and I need to keep it

Posted by Anonymous


I need back all my emails you take out of my inbox from 2013

Theay are very very important for me and i need them ASAP.

Posted by Anonymous


Would love to find out shy I have been unable to access Hotmail today but I can't get in touch with customer service either. Fed up with these Hotmail problems that seem to happen every couple of weeks. Switching to yahoo where I have never had one single problem.

Posted by Lisa Erwin


I cant get in my email account my pass word been change i didnt change it what do i need to do

Posted by Anonymous


Please cancel this email account they are pulling pet scams check out under scams he's scamming people about African grey parrot

Posted by Anonymous


I have an email account through hotmail and have not been able to access it. I can't get in with my password. My email address

Phone number to call or text

Posted by Anonymous


Some one is trying to break into my account, I keep getting sign in failed messages. It has been happening for the last few days now.

Posted by Anonymous


My name is password junior13 my old phone number was that phone was lost in a fire. I have a new phone number When i try to log on to my email the computer says it has a problem with the log in and will send me a text or email to my old phone number!! I have a new number. I chatted with the microsoft people they give me various websites to update my number. When I log on the system tells me there is something wrong and they will send me a special code to access my account. I lost that previous number in a house fire I now have a new number as my contact I am using my correct email address and password but I can not access my email because the special code is not being sent to my current number!! How do I update this nuber so I can reveive this code and access my email?? EJ

Posted by Anonymous


I have tried 5 different phone numbers and many different websites trying to unblock my Hotmail account. It says it will send the code to be, but the phone number they are sending it to is my home phone number. I am out of town for an extended period and can not get info from my home phone. I need to have it sent to my cell phone.

S Johnson

Posted by resetmydangpassword


I absolutely despise Hotmail. I, like everyone else who is struggling with a password reset, am frustrated beyond all recognition. Your stupid questions about what are the last 5 emails is total crap. How would anyone know that if they can't access their email account to verify what emails have come in. Shame on Hotmail for dreaming up the idiot idea in the first place. I need access to my account as many other accounts are associated with this email and sadly I can't update any of the other accounts to a different email address. I want nothing to do with Hotmail but I have no choice. Please unlock my account and allow me to reset my password like any other normal email account would.

Posted by Rik


I need to retrieve password THATS IT !! Here are the questions they ask to reset your password

Last five email subjects

Last five emails sent and to what email addresses

xbox last four

digits

If I knew all that I think I'd remember a password. What a bunch of bs!!

Get me a link so I can talk to someone via email or chat

Thanks

Rik

Posted by ?


Just now, Jan. 2nd, 9:40 Pm, Pacific time, I lost 7 years of info in my Hotmail inbox. I was searching for a particular website by using "subject" from one of the side bar. Can you help me get them back.

Posted by Anonymous


I left the US and moved to the Philippines, after I got here (Philippines), I tried to get into my accounts .Could not get any help or ways to retrieve my account, because they said that I am in a different region and I might be a hacker? I do know all my passwords for each account..Can you help..My cell number in the PI as And I now have a gmail account which I hope you will contact me:: ..Please E-mail or text or call me please. I havent been able to get into my account since I arrived here in Jan 19,2015..I need someone to contact me in opening my accounts. PLEASE..Thank you..Hope to hear from you guys

Posted by Ashley


I cannot reset my password to my hotmail account because your automated system says I don't give enough information. I do not have time to keep guessing this way. Is there anyway to get it reset like a normal email system does?

Posted by Anonymous


I am trying to contact Hotmail and it is an act of god to do this. I need to find out why my e-mails are going to outbox and I have not received e-mails in 3 days.

Posted by Anonymous


My hotmail account is not accepting my password. I want to keep the same one. Is there a wait time before the account resets itself?

Posted by Anonymous


Haven't been to connect to my hotmail.com email account for a couple of days

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