Haier customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Haier.

Posted by Anonymous


I Have A Haier Dehumidifier Modle De45ek . I Got Up This Morning To Empty It And It Was So Hot I Could Not Touch It. I Am Can Not Believe It Did Not Start A Fire. Ther Is No Doubt I Have To Buy A New One.

Posted by Anonymous


I need help figuring out the temperature I put it on one that put it on 7 all freezes I don't know what's going on

Posted by Anonymous


I have the Haier HW0035 rechargeable wine opener that will not charge. Purchased in Nov 17 - I do not have the receipt. How can I get a replacement.

Posted by Anonymous


I bought an ad from our Wal-Mart last July. The compressor has already gone out. We paid $500 plus tax. Wal-Mart will not replace it and I have the receipt. What can you do to help me

Posted by stacey


I bought my autistic son a Haier9" Tablet-HG9041.He has only used it for 2-3 months and now it will not charge by any means.When I try to charge it it just gets burning hot.Not sure what can be done to remedy this.Very disappointed with this item.

Posted by [email protected]


BOUGHT over the stove microwave works okay BUT attempting to set clock comma between numbers blinking continuously called support line lady could not find answer how to stop this blinking & was to call me back Well that was 3 days ago. so much for customer service

Posted by Linda Jones


I purchased a haier bottom freezer counter depth refrigerator from hh gregg. The basket in the freezer has a broken piece but worse the whole side where you close the doors came completely off. Had to glue it but still is crooked. When it comes off you cannot close the doors. Awful experience.

Posted by Anonymous


i registered product but have no post code or ref num to create acct

Posted by Anonymous


Called to get help with my TV because the hdmi ports aren't working. Lady was rude told me I had to pay for repairs didn't offer any advice nothing. wouldn't recommend this brand to anybody

Posted by Anonymous


Please help....for 4 days have been trying to reset tv.....I get thru whole process and it won't connect cuz of "TIME LAPSE"......CAN you f uh x this

Posted by gaterhouse


I purchased a portable ac unit 18 months ago. The condenser fan burned out. It was out of warranty and the cost to repair would have exceeded the cost to buy a new one. I am an HVAC engineer and discovered the reason that the fan failed. There is no filter on the condenser coil inlet only a series of louvers that draw in room air. THIS IS A DESIGN FLAW. If this louver had a filter behind it the coil would not plug up. There is a filter on the evaporator coil (the room air coil). In time the condenser coil will fully clog up as it did in my case. My advice is to "only purchase a dual hose portable ac unit" and make sure there is a filter on the inlet hose connection. If not add one yourself.

Posted by Anonymous


I would like a new book for instructions on how to work th ac...i cant find mine..thanks

Posted by Anonymous


I need a phone call from a customer rep. Re a product I ordered online. Your phone number not working from this area.

Posted by Anonymous


I have just bought on 22-04-16 Haier fully Automatic Washing machine ( HWM60-10).The demo and commissioning is awaited and expected by Tues the 26th April.
I have gone through the Customer Service review and very disappointed to note that After Sale Service is very poor. I only hope that currently Haier has strengthened this weak area and would ensure proper after sales support incase unfortunately it is required during or beyond the Warranty period.

Posted by Anonymous


My son gave me a 32in haier TV for my birthday in Jun and by the end of August it broke. He tried calling but they won't help him.we are never buying this brand never never never!!!!!!!!! We're telling everyone not to get Haier products!!!!

Posted by Anonymous


I bought a 8,000btu haier airconditoner.its the most noisestairconditoner i ever owned.And it does not cool properly

Posted by TIRED OF THEIR BS!


I bought a Haier dryer in February and I have been dealing with them for a month. All I get is someone telling me BS.I was told there was NOONE in my area to service my dryer. There are over 100,000 people where I live.....and no service techs? BS! More like they don't honor warranties and fail to back their products. I have sent copies of receipts and warranty and all I get is more tracking numbers and they say they have tried calling me multiple times. Funny how they are the ONLY people who have trouble reaching me. LIARS! I will NEVER buy another product from this company . However what I WILL do is share my awful experience with this company with EVERYONE I know.

Posted by Anonymous


On 2/21/14 I purchased a Haier Washer and Dryer combo ; both is under a year warranty. The problem began with my washer in July 2014 ; the technician has been to repair my washer 3 times in August 2014 . The only reply is that they sends a technician to repair the problem that constantly keep reoccurring in which they could resolve this matter more efficiency. So I guess the technician will get tired of coming for the same problem and correct it eventually. I WILL NOT RECOMMEND THEIR PRODUCT TO MY PET DOG TOBY.

Posted by mbert


i have contacted haier customer service four times now with no response from them. i bought a haier refridgerator and within three months it is making a loud rattling noise coming from the fan. i have it unplugged because i am scared of safety issues. if i don't hear from them in two days i am calling the better business b. i will never buy from them again.

Posted by Anonymous


I Purchased A 39inch Lcd Tv Made By Haier. It Was Used As A Bedroom Tv ,a Few Hours A Week. The Tv Screen Went Bad In 2 Yrs. 3 Months ,very Premature. Called Haier, They Sound Like A Broken Skipping Record. Unit Warranty Expired,repeatthat 10x. The Screen Exceeds The Cost Of The Tv. They Cant And Won,t Do Anything For Me. Cheap China junk Never Have A Haier Again Never,never Never!!!!!!!!!!!!!!!!

Posted by cynthia


The 800 Number You Give The Airconditioner Is Packet Is No Longer Your Number Instead A Marketing Company Says They Are Giving A One Hundred Dollar Walmart Card I Did Give My Debtcard Number To Receive This Card And Paid One Dollar And Ninety Five Cents For This Walmart Card For Haier Customers Inconvenience Thanks My Air Conditioner Is Not Cold...wrm Air Help/....help////

Posted by Anonymous


I bought a Haier refrigerator on November 2013, last week the bottom part stopped working. I submitted a complaint, supposedly I will get a call back, nobody called me back. I will like the refrigerator to be fixed.

Posted by Anonymous


What is the part and labor on a Haier Dishwasher ModSer# FAI was told at one time the labor was 1 year and wash motor 2 years?

Posted by 28 inc


I never expected this type of service center at tambaram (Tamil Nadu)very bad communication,

Posted by Anonymous


I bought a haier tv last boxing day and it shorted out on dec third. I contacted haier and they stated it was within their warranty. I faxed in information and they said everything was clear and the process would be done within 7 to 10 business days. Since then i have received nothing but lies and people at their call center saying they would handle things, "escalate" this claim,call me back and communicate via email and they have done none of these things. It is now Jan. 12 . who knows if I will ever receive a replacement. No one seems to know what is going on and has no problem lying to you again and again. This has been the worst customer service i have ever received and would encourage people to not buy these products just so you would not have to deal with this so called customer support.

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