GameFly customer service

Please find GameFly customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the GameFly listing at any time if you have new information.

User Reviews

Posted by Anonymous


I sent wolfenstein for playstation4 back on July 8th and today is the 21st and still have not heard from anyway about my next game how long is we will ship your next game shortly!

Posted by tammy


This is so frustrating I've been calling for days either I've been on hold for hours or now your automated thing keeps saying the short message and hanging up.. your website has messed up my information I need it fixed.. Its saying my billing information doesn't match my card information and I know it does and It matched also on everything else.

Posted by Anonymous


my first experience was horrible you charged me when I was told on the offer it was a 30 day free trial put my money back on my debt card of 49,95

Posted by Emokyo


Hey my name is William. So I sent you a game back like about 8 days ago and it don't even say you have recived it. Or anything and it's been going great I send it bak two three days top you send me a new one however that is not how this time was and I honestly need to know if you have it and plan on sending me a new game any time soon.. Cause I'm kinda getting annouyed with the fact. That's it's never tooken this long to get a damn game. It's always been like I said one two three days tops till you atleast recive. It. And then send me a new one and I haven had a update at all saying. That you have recived it. Or anything please let me know. ASAP! Thank you.

Posted by Anonymous


My account is being charged when it has been cancelled for some time. I have not yet received a refund and have called about this already,

Customer Service Ratings

Based on 555 votes.

2.3

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Corporate Office

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Customer Service Scoreboard

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GameFly customer service news

Gamefly: When a great site offers STUPID customer service

And, I will continue to use them, even though I'm about to share with you the stupidest customer service incident I have ever encountered in my days of being a smart consumer. As everyone knows, around April 19th, the Playstation network crashed and ...


Gamefly: When a Great Site offers BETTER Customer Service

Now, with the PSN outage, Gamefly like other retailers had one heck of a customer service mess on their hands - one that was not by their making. In this case, it impacted their thirty day grace period. On a local store front, this is an easy fix. ...


Why Won't Gamefly Answer Their Stupid Phones?

He can't cancel his son's account online, but customer service is unreachable. The company keeps sending games that he doesn't want and charging his card. ...

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