Fred Meyer customer service

Fred Meyer is a chain of superstores based out of Oregon. Fred Meyer is one of the first combination drug store and supermarket. Fred Meyer's offers phone support and an online form to better support their customers.

Customer Service

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User Reviews

Posted by Annonymous


Hi I am a customer and had 9 of my personal items stolen by one of fred meyers employees. I have been shopping at this fred meyer several times a week for over 14 yrs and have never had any issues like today. I try to use at least 1 reusable shopping bag that I take in the store with me since you now charge for grocery bags and because of all the theft in this area I dont feel comfortable leaving my groceries in my car for long periods of time especially in your parking lot since I've already had my car broken into several times in this area and once in your parking lot so I ALWAYS ALWAYS just leave whatever groceries I previously bought from other stores in my bag when I shop since I only have 1 large reusable shopping bag to try and cut down on wasting and purchasing un-needed plastic grocery bags but today when I was checking out after I purchased my items from fred meyers your employee wanted me to scan my own personal items that I had already purchased from other stores or asked me to show my receipts and since I literally have over 500 receipts in my wallet (hopefully to aid in situations like this) did me no good since I sat there for over 20 minutes trying to find my receipts to show your employee already being late for work myself. After 20 minutes of this I had to leave and honestly didnt want to be chased out or tackled by one of your employees over something stupid like this so your employee literally got away with stealing 9 of my personal items, I dont know if they kept them for themself or threw them away and honestly don't care either way but the fact that I had 9 of my own personal items stolen by one of your employees is not right. I did not see this employee going through other customers purses or bags making them show receipts for personal items and stealing customers items if a receipts not provided, I'm not sure why I was targeted but I shouldn't have to come in naked to your store just to shop and not be robbed by your employees after being almost a daily customer for over 14 years. Your employees have no right to make customers show receipts for their personal items and then steal them from the customer if they cannot provide a receipt. Your store owes me $34.51 for my items that your employee stole from me. I hope other customers arent robbed like I was. Previously this same employee on a different shopping trip tried to get me to scan packaging supplies from the post office that I had just came from that were in my bag and werent even scannable because they were free. It seems like everytime this employee is working I am being harassed by them. Why is fred meyers allowing their employee to get away with this? There's ways to prevent theft at your store without allowing your employees to steal themselves if in fact that's what she was doing since I'm the one who ended up getting robbed. This employee is mascarading under the guise of theft prevention to allow them to help themself steal anything in customers bags or purses.

Posted by Anonymous


I Had The Worst Experience Of My Life Today At Fredmeyer. I Had Downloaded A Coupon For A Doollar Off Bacon Had A Terrible Time Even Finding It .so Checking Out My Receiptm Saw The Clerk Had Not Taken Off The Dollar .went To Customer Service Waited In Line Was Telling Clerk Name Rachel Who States She Is The Manager, I Have A Loud Voice So She Yells A Me When I Try To Explain And Says Show Me ,don't Have Smart Iphone It Is On Tablet. I Leave Then I Come Back Return Bacon ,omly A Dollar But Mond You I Probably Spend 5000 Dollars A Year At The Woodvillage Store In Oregon .may Not After Today

Posted by Skrewed again


I never go to Fred Meyer's even though it is the closest store to our home. For the last many years, it doesn't matter what I purchase at Fred Meyer's, but when it rings up, it cost more than displayed. Consistently...
It doesn't matter if it's Broccoli or a Juicer, when you get to the cash register, it rings up more than what is displayed back at the items.
Of course I brought up a rug, PLAINLY DISPLAYED at $32.99...
That ring seven $49.99...
Of course...
I had to go get the supervisor which she had to get the area manager, which they had to call corporate headquarters while all this time I'm standing there ...
After I was given the rug for $32.99 nothing was changed...
They never typed into any computers, they never took down any signs...
So every person grabs one of those rugs is going to pay $49.89 and I'm sure that person isn't going to go through all the crap I did to save $17 bucks.
There hasn't been a time in the last few years I've been there where I wasn't overcharged for something...

Posted by Anonymous


I was in your store on October 7th at 9:30 pm at 400 s. Thor street. The restrooms were closed due to cleaning. So I showed both my card and doctors letter that gives me permission to use the employee bathroom under
RCW 70.54.400: Customers with medical conditions. I was told by several different employees that swormed in a group that under no circumstances were they going to let me go in the back to use the employees restroom. I also let them know that they are breaking the law by not allowing me to use it and could be fined or sued and two of the employees said that was fine they would gladly pay the fine or any penalties but they were not letting me use the employees restroom. Not only was a regular customer but I have been working as a instacart shopper for a couple years and I have never been treated this way by any other store employees. I was very humiliated as every one was starring at me I had to race to my vehicle get groceries in the car and than I had to pull to the back of the store where I could not be seen pull my pants down and clean up all the blood that was running down my legs.
Last year I was diagnosed with anal cancer and bc of this the treatments and surgeries as soon as I know I have to go I don't have much time to get to the restroom if I hold it back it compacts and starts tearing the inside of my anal skin and tissues. Because your employees refused me to use the employee restroom there is now a very good chance I will have to go through another very painful surgery ?

Posted by P159140


When we went shopping today we had some items the rang up at regular price instead of coupon price. When we went to the customer service desk, the line was backed up and we had no time to wait. They were coupon items that we paid full price. This is not the only time that this has occured. We are paying more for groceries than we have ever before. To add these additional charges mistakenly to our budget is totally unacceptable. You should either get on top of these issues and quit charging your customers unfair pricing intentionally.

Customer Service Ratings

Based on 85 votes.

3.2

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Hours of Operation

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Fred Meyer customer service news

Kroger subsidiary Fred Meyer to stop selling guns, ammo

The chain announced they are exiting the business of firearm retail citing declining sales and a need to optimize floor space. The news came Friday that Fred Meyers, a branch of the Ohio-headquartered Kroger supermarket chain, will “responsibly phase ...


Kroger's Fred Meyer to stop selling guns, ammunition

Superstore chain Fred Meyer, a subsidiary of Kroger, on Monday said it would stop selling guns and ammunition in the near future, weeks after several retailers enacted new guidelines for firearm sales in the wake of a deadly school shooting in Parkland ...


Fred Meyer to stop selling guns, ammunition

PORTLAND, Ore. (AP) - Superstore company Fred Meyer says it will stop selling guns and ammunition. The Portland-based chain in an announcement Friday says it made the decision after evaluating customer preferences. The company has more than 130 ...

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