Federal Express customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Federal Express.

Posted by Moya


Well,let Me Start By Saying That Fedex,ups,usps Are The Worst Delivery Companies I've Ever Seen N Heard You Have A Listing Of Numbers To Reach You So Wats The Purpose Of Advertising These Services If If Its Non-existence These Three Companies Will Fabricate Stories That They Delivered Wen They Really Keep Your Packages For Themselves Which Is Theft """if You Didn't Know Or They Screw With The Pkg. Got Lost Wasn't Delayed Etc. Today Is Tuesday 12 19 23 I've Been Trying All Numbers Even Corporate N Headquarters You Know Wat They Give You Thru Website N Or Google N App They The Same (darn) Number 800 247 4747 800 463 3339 800 622 1147 800 742 5877 It Is Redundant It Gives The Same Exact Automated Recording But Wether Or Not You Have The Same Tracking Number It Doesn't Accept It Then It Wants You To Say The Purpose Of The Call So No Matter Wat You Choose Your Going Round In Circles You Get No One Live!!! They Makeup Stories As They Go By Trying To Cover Up Their Mistakes N Flaws I """literally""" Despise All 3 Wana Be So Call Company They Setup The Phones To Answer By The Recording Knowing No One Will Get A Live Person They Put The Phone Off The Hook They Let The Phones Ring To Not Answer Their Rude Unprofessional Sarcastic Obnoxious N More Its A """disgrace""" That Consumers Are Treated N Ignored Just To Speak To A Person But No One Does Their Job """aaaaat Aaaall""" You All Are Very Aware Of These Complaints You Ignore Them All Intentionally Reps./supervisors Are All The Same Oh, Forgot Even The Drivers """everyone Fabricates""" Just To Cover Their Mistakes They Say The Same Stories N Excuses But, See Im One That Documents Detail After Detail From The Time I Dial The Number From Their Stories N Excuses Till The End Of The Call With Their Names,numbers, Dept.n Position It Takes Days Weeks B4 Any Results To Then Lie About """wat Their Gonna Do To Resolve N Issue Or Issues Wen It Really Never Happens I've Been Calling Since 8am But No One Does Their Job Every Body Wants To Get Paid Good Money But But No One Renders Great Service It's Nonsense Bull Crap You All Need Retraining N Then Shut Down For Good N Stop Advertising Fabricated Services!$%&%@!$&^@!!!

Posted by Deborah


Your site says to just keep saying "Representative" to get a real person, but it eventually just hung up on me.

Posted by [email protected]


I am angry that my package was left outside on the cement in front of the apartment complex door. If delivery person had opened the main door, there is a table to put packages on or could be on the floor so someone would know it was there. That is just plain lazy!!!! This has happened before and luckily someone noticed and brought it inside. Come on people , haven't we all had enough to worry about?

Posted by Paula Beneke CJNV


The Representative I spoke with was very prompt, thorough, courteous, helpful and friendly. She answered my question right away and I have absolutely no suggestions to add regarding the service I received today.

Posted by Anonymous


I just received a package from FedEx and it was stepped on all over shoe prints nasty disgusting prints all over the package so how is that possible that somebody sees a package on the floor but steps all over it and then they deliver it shameful

Posted by leftypa


Talking to a Fed-Ex employee is like talking to a rock on the rock as at least so use. there employees that I have spoken to are lazy and I have talked to a at least 20 in the last 4 months and have yet to get a straight answer out of anyone I've talked to. to who ever reads this: Please explain to me how a package is scanned and put on a truck then it scanned again at a check point. the item has never left the truck and get delivered to a central location and all of a sudden there own scanners that read the original scan at pick-up can no longer be read [trip take 2 days] then even after a new shipping label is created some how the package "according to Fed-ex" I get a "shipping Exception" Unable to deliver damaged packaged. I can understand that yes this can happen but not every shipment for the past 6 months.

Posted by Anonymous


FedEx driver today was speeding down Flanders Road and turned in my development without slowing down. Almost hit me and my dog. I can't believe that FedEx doesn't have a way to report bad drivers. I can't believe that FedEx doesn't care that their drivers are unsafe.

Posted by Anonymous


We were on I40 west between Ashville NC & Knoxville TN near mile marker 19 with very dangerous mountain curves, when Fedex trailer #809390 license plate began blowing his horn and making obscene gestures while riding our tail. It seems we weren't moving fast enough for him. The truck speed limit in this area was 50mph. We were doing 65. This happened in the passing lane. Trucks are supposed to be in the slow lane in this area. He could have actually passed us in the slow lane, but he chose to tailgate us and make a fool of himself instead. After finally passing us, he proceeded to swerve in and out of traffic until he spotted a police car on the side of the road. In my opinion, this driver represented the FedEx corporation very poorly. Maybe he could use a driving refresher course and anger management classes. I wouldn't want this driver to get your company involved in lawsuits due to his dangerous driving and bad attitude.

Posted by Anonymous


2:45pm Intersection of Cockeysville Rd and Beaver Dam Rd, Cockeysville, MD. Driver in truck #201606 juts out into traffic. I almost hit him. I had to swerve into the other lane to avoid hitting him. This amused him. I gave him the "you're #1" salute. He proceeded to challenge me to a fight at the Hunt Valley Park and Ride. I kept going. He chased me down I-83 to I-695, where he caught up an hurled more obscenities. I'm not a lawyer but I think he potentially exposed FedEx to 2 liability lawsuits in ten minutes with an auto accident and threatening assault. This driver might need a refresher in driving and anger management.

Posted by Anonymous


FedEx truck #831170 in McKinney, TX AT 11:56pm was driving irratically. Weaving in and out of traffic, speeding at least 10 over the speed limit if not more, severely tailgating a car, slowing down next to my car and driving right beside me. Once I sped away, he sped up and did it again and to another car as well. I finally exited to get away. They should not be driving at all much less a huge FedEx truck on the highway late at night .

Posted by Anonymous


Truck Nebraska plate on I-80 mile marker 262 on 10/5/16 @ 3:26pm texting and driving, swerving.

Posted by Anonymous


Truck # 823491 charlotte, NC passing on the right, no signal, weaving in and out of traffic alnost causing accident

Posted by Anonymous


Thursday 9/22/16 1:30 on I-96 eb by Brighton,mi. A fedex semi driver was speeding through a constructio zone, weaving in & out of traffic & he could not stay between the lines. The trailer # was 13106.Fedex needs to stop this driver before he kills someone.

Posted by Anonymous


Well, I know that FedEx drivers are in a hurry but that is no excuse to pass anyone dangerously on a blind hill, at speed AND well under the Pennsylvania 4 foot passing law. If a professional driver does not know the law, then they should not be driving.

Posted by Anonymous


Truck number texting and driving weaving all over the road east of Oak Grove Missouri approximately 9:50 a.m. on Saturday

Posted by Anonymous


P23529 tandem eastbound on I40 through mile marker 30 in Tennessee, weaving alot towards side of road, like a very drowsy driver. Passed two separate police in median, but they didn't see this? I passed and then pulled off at next exit to try to report this and save and accident or a life, but FedEx has no readily apparent way to do this.

Posted by Anonymous


Need to report bad driving. 10:25 am, August 5, 15100 block Cypress Hills, Dallas, Texas 75248. Your driver was going like a bat out of hell around a sharp corner in a residential neighborhood. He scared myself and my dog, and we were on the sidewalk. Truck was swaying badly and seemed out of control.

Posted by Anonymous


July 23rd, 11 pm at Rte 24 and 287 N intersection in North New Jersey, the driver of Fedex marked truck ( 18 wheeler) with plate HU 99970 tailgated our car and almost ran us over. He even tried to overtake us on a single lane exit road.

Posted by Anonymous


Truck , Terre Haute, Indiana ran red light off of Margaret turning onto US 41 North in front of us

Posted by Anonymous


Highway I-80 at marker 98 at 12:15 pm on July 14, 2016. Driver of truck 817301 nearly ran us off the road, cutting on from left lane to curb lane. There should be a number to call and report such an incident immediately!

Posted by anon


In the midst of a long, hot frustrating traffic jam, the driver of your truck 72339 was behind an old guy who apparently wasn't moving fast enough (although I don't know where he was supposed to go since traffic was just inching along...). The driver honked his horn more than once, then started yelling and cursing loud enough that people two lanes away were treated to his foul language.

I am happy to report that the old guy apparently didn't enjoy being intimidated by a huge truck, and he went rather slowly along. Which made your driver curse even louder. I don't think this is very professional behavior.

This occurred on Hurstbourne Lane in Louisville KY at 5 pm 6/29/16

Posted by 5577903


2 separate Fedex doubles driving aggressive (extreme tail gaiting to cars and other trucks, blowing horns and flashing high beams) on Rt.404 heading east toward Denton, Maryland- at approx 3am June 24,2016. Probably headed to Seaford, Maryland. Also across Chesapeake Bay Bridge with lane closures in affect. Licenses will be reported to Maryland State Police.

Posted by Anonymous


June 22nd FedEx truck pay to 6265 Indiana license plate fee for 37729 speeding over 60 miles per hour in a 50 mile per hour construction zone in Toledo Ohio as well as tailgating a car in front of them. Not good driving!

Posted by Anonymous


You're drivers go entirely to fast in our complex. Lake Griffin lsles,Fruitland Park Fl.34731

Posted by Anonymous


Your fed ex driver Michael work is constantly in bars in your uniform. He's rude he's in Palm beach

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