Facebook customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Facebook.

Posted by Bettina Brink


Facebook has put a hold on my account where I cannot post anything for 12 days as I was told via message I did not meet the standards of a post!
I see things on FB that are allowed to be seen and remain on FB that are much worse than anything I have posted!
I have seen where someone has hacked my acct and opened an email account in my name!

Posted by Mary


You suck. Can't offer phone support??? Really concerned and personal aren't you?

Posted by Anonymous


Unable to deactivate my account

Posted by Anonymous


Hello, I had a page on Facebook, someone took my page from me and now he won't give it back to me. I worked very hard to increase the followers of the page Please help me so that I can get my page back again.

Posted by Paula Smith


When you all faced book me about a fact checker and said it was wrong. I did not believe it was wrong. This is the only social media I am on now. I am barely on it. So, if you decide to cut me off, I don't care. Because, you all duty is to keep us blind, keep us in the dark and if we question you all , it's a problem. I really don't care about social media. I don't watch tv, because this world is getting more wicked and social media is a big part of it along with TV. So, if I believe something to be true, you can't change my mind because, you want to deny the truth. I don't believe you all fact check anyway. We have been psychologically programmed, conditioned, manipulated, brainwashed, and bamboozled to believe the lie. Trying to keep our minds in the Matrix. So, take me off. I don't care as a matter of fact, I was thinking about taking my on self off of FACEBOOK, it's not like it was when it first came out. You all are not slick. 1. What are you thinking? This is a mind thing 2. Who is your family member? Trying to find out about our personal life and who are we kind to. It's other things you all have, 3. Where was your last four jobs or where was the last four places you visit? You all have other things, I am not mentioning them. All this is , is trying to be an all seeing and all knowing like the Most High. It's a tracking system, you and others will need for the NWO. I have trust issues. I don't trust anyone. I mean no one. So, if you decide to put me in your little jail. I will just come and delete Facebook. Now, I am not messed up about Facebook.

Posted by Bozo


Facebook has disabled my account. Can't reach anyone to get back on.. terrible service ?????

Posted by Anonymous


Dears,
It's been a month since the cyber attack on my Facebook page. And I still don't have access to my site. Even I followed your security rules, showing my identity even with ID, but I still can't access my Facebook page. Even though you give me the opportunity to give the number and email for confirmation, still nothing: "Sorry, something went wrong.
We're working on getting this fixed as soon as we can".

Can you please help me?

Posted by eddiebaja


I can't get into Facebook. I keep getting disabled because they're saying I'm doing something against community standards, i am not doing anything wrong.

Posted by Anonymous


Your change in messenger location on my page is terrible. I can't get a full screen of my messages or calls. I want my old format back or I will stop using your service.

Posted by Tammy


Been trying to get a fake Profile took him down of my son on Facebook and Instagram with no avail it's fake and it's harmful to him I want something done about it ASAP

Posted by Mike Head


You screwed me over again because of free speech. How dare you. I am suing you for $1 billion so get ready fer Berg you're in big trouble now. I have a group of 75 class action suers right now

Posted by Peter Griswold


apparently I made a typographical error some months ago trying to join FB......

this got me excluded PERMANENTLY..I AM 78....typing + memory not so good.

Posted by Lori


I can't get into Facebook. I keep getting disabled because they're saying I'm doing something against community standards when all I'm doing is requesting friends, and there's no bomber to call to get help. Poor customer service

Posted by Jon Gonzales


I've been cleared of violating community standards but everyone I'm suspended from posting or comments even those I've been cleared each time the suspension is longer and there is a warning on my page. Who can clear the post that Facebook have gotten wrong and cleare the progressive suspensions each time it's gotten wronged and progressive suspensions innocents of the crimes and still getting punished
Everything I've posted pictures wise have been reposts. Otherwise I've gotten the of face book but I'm the only one getting singled out for possible community violations. I don't understand why.

Posted by Anonymous


I am so very tired of Facebook deleting posts that don't fit Mark Whatshisnames personal agenda. It is unconstitutional to take a completely public forum and censor it to fit your own agenda. What y'all are doing is wrong and REEKS of communism.

Posted by bvbklyn


Fb has suspended my account. I submitted an id (nye drivers license) several times as well as requested a response that it was received. It is now several weeks. I tried to hide my birth year from public view and did not understand how to do that. Fb closed my account to verify my identity. I have heard nothing from Fb regarding my status. I have no idea if you got my information or if you want something else? Please advise.

Posted by Anonymous


FB community standards are a joke. You allow hate speech from Muslims and democrats but block conservatives comments. You people are pathetic and hypocrites. No wonder other sites are popping up and people are turning to them. Go sit your safe space and suck on your pacifier.

Posted by Anonymous


My Facebook was hacked. But the only way you would let me contact you is if I entered my email address and my password. I was hacked they won't let me in under those emails and passwords. There has to be another way to talk to you besides going through the normal channels when I can't

Posted by Von Boogie


I haven't been on facebook for months, I get back on for it to say i'm blocked from doing multiple things but it doesn't say i'm blocked as a whole. Why is that ?

Posted by Anonymous


I did not authorize Facebook to take money out my account yeah making billions of dollars please quit taking money out my account and then you got a nerve did not have a human to talk back on the phone WOW Quit taking money out of my American Express account

Posted by Tina Jones


I'm locked out of my original FB account! It has been about 1 month!

My pictures and memories are on that page!

Posted by [email protected]


I have contacted my Congresswoman about your inability to provide direct customer service - shameful for a multi-billion $ company. Shame on you, worthy of another investigation by Congress. Again, shame on you.

Posted by Remiller&stlzoo.irg


I have been hacked on my Messenger account - the lack of 24/7 customer service from a multi- billion tech company is not acceptable (let alone that a Google search sends me to private companies - NPR has done a story on that). I will report this to my Congresswoman (Anne Wagner who is a former Chair of the Republican Party) and ask her to pursue it. Shame on Facebook for their lack of customer support. I will let all of my friends on Facebook and Messenger know if this lack of support. Again, shame on Facebook for your lack of customer support.

Posted by ???


Your customer service SUCKS! My husband logged me out of Facebook with an old phone number and an old email address, which I do not have access to. I I have no recourse.

Posted by Anonymous


Your customer service is really non existent!

It sucks!!

I haven't had service for this whole day and there is nothing to be done!

I'm pissed!

Your "HELP And SUPPORT" is a joke!

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