Posted by RANDY
Well you have had my sixty bucks for more then a week now and I ain't got nothing My email won't work neither will my , well I cant even get to my password .
EHarmony customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from EHarmony.
11
Mar
01
Nov
25
May
Posted by Happycalgirl
I signed up and was completely disappointed only decided to pay for two months and I canceled sent them multiple emails with no response I received in the mail which I didn't even see it collection notice for one year subscription which I did not sign up for! Seems to be a rip off company highly disappointing !! and SCAM BECAUSE
THEY DO NOT RESPOND TO EMAILS WITH REPEATED CANCELLATION!!!
19
Aug
17
May
Posted by Anonymous
I signed up with Eharmony about a month ago...totally disappointed..can't reach anyone for help...other than by email...won't give refund because they said I missed the cancellation period but that was because they told me to give it at least two weeks for someone to respond to my profile...that took me past the dead line to rescind my contract. I have complained repeatedly and I was told to change the profile of the men I am looking to meet..that's not why I signed on here..They no longer take phone calls and there is no chat room that I can find..how do I get some satisfaction???????They have been awful to deal with.
18
Nov
16
May
Posted by Anonymous
I requested eharmany to cancel my membership, even followed their instructions on how to cancel automatic renewal and cancelled there... they just charged my credit card for another month and don't reply to my request. I also asked them for a refund due to the corona virus and inability to meet up with anyone but no response. I'm contacting the attorney general.
14
Nov
27
Apr
17
Dec
Posted by Anonymous
Hello my name is Theresa,
I sign up for e harmony was not getting any thing interesting. so I cancel before the first of the month. They then took money out anyways. when I cancel they said they would not send me anymore things. They even sent me people information from other states and not in my own state. Lastly two people I talk to end up being frauds.
Theresa Bostic,
04
Jul
20
Jun
Posted by dont know
I have a question and I having a hard time getting through.I completely forgot the emmail that Im using for my eharmony account,and i also forgot my username and password.Can you please send it to me? I hope I hope i have time to take advantage of the free communication weekend before it expires. Can you please help me?
19
Jun
19
Mar
14
Mar
09
Feb
Posted by Anonymous
My name is Anita Kelly. 2 yrs ago I joined eharmony, no luck. I requested people from pennsylvania never got any always out of state. Anyway a yr ago I joined our time, met a scammer. then I met someone who turned out to be great, we dated a few times etc, always talked, he passed away. I was devestated. Towards end of last yr I joined Christian Mingle, I thought this was a safe site, was encouraged to try so I did. I met someone who I thought was interested in me. WE talked every day and night or 5 months. Only to scam money from me out of my account. He disappeared. I tried calling the police. I contacted Christian mingle they really did nothing, but they did tell me that they took his profile off cause they were getting complaints. They never told me? Anyway I was devestated, hurt, lost all trust etc. My friends are like try eharmony? I am so afraid now. I really am. Any advice? I must be stupid to try this again
08
Feb
30
Jan
24
Jan
21
Jan
21
Jan
08
Jan
Posted by Julie
I get an email from eHarmony stating someone has sent me a message you're interested in my profile. Then 5 minutes later I get another email from eHarmony telling me the person's account has been hacked. You want me to join eHarmony and that's the kind of service that I get really?!?! What is up with that?????
03
Jan
Posted by URLGAL
I have tried a number of times to get in contact with customer Spoke with Lindsay previously. Unfortunately, I let her talk me into staying on the site even though I am very disappointed. She offered to extend my subscription one month out to Jan 12,2018. She indicated I had a grace period where I could call her back to cancel if after giving it a little more time. The second call to your representative resulted in one payment being dropped. I realize you are trying to keep me as a customer, however, I have given it enough time and I am not getting responses from the smiles I am sending and most of the people you have matched me with either are too far away or do not match my preferences at all. I want to cancel my subscription and receive full refund as Lindsay promised. Please call me after 6 pm.
01
Jan
Posted by ?
I signed up 3 ays ago and still do not see the photos of only the cartoon faces of men.
I have spoken to the CS department and the guy tried to fix it, but misspelled my email address.
Years ago I signed up with [email protected]. This week I signed up with then the clerk attempted to do something and misspelled the Gmail address.
At this point, If I can't get into the site to look, it is doing me no good.
25
Dec
Posted by SACREDWRITER
I cancelled this service in November. It is useless to me, I live on the Canadian border in Minnesota, and none of the people that you offered up as a match were even reasonably qualified in my eyes, nor close enough to visit with... This is not going to happen, I am affronted that no note was made or else was made and no one paid any attention to my call. Cancel it, I will not pay for one more minute of this account. this is not a good way to stay in business.
