Dunkin' Donuts customer service

Find contact information for Dunkin' Donuts customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Dunkin' Donuts customer service news.

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Customer Service

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Phone: 800-859-5339

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  • Hours of Operation:
    • Mon-Fri: 8:30am-5pm EST
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User Reviews

22
May

Posted by Anonymous


on 5/22/23 at 1:02PM

The main dunstable road location in Nashua nh offers loud obscenity laced rap music to their drive up customers. Incredibly offensive. I reached out to the ownership twice with no response. Some corrective action needs to be taken at this location. I'm a loyal Dunkin' customer who will never be back here.

29
Sep

Posted by Darlene


on 9/29/22 at 12:46PM

Store #345545
Employee 496110 Patricia just threw my card at me refused to finish servicing my order and gave me some really crappy product tired of paying for the service and inconsistency

31
Dec

Posted by Stacey


on 12/31/21 at 1:41PM

The manager Sherena Solomon is the rudest person I've ever met I have a brain injury and she insults me daily when I get my coffee her daughter Naija who also is employed there laughs at me all the time or yells at me about trying to make make my food then she mumbles about me being stupid and I am so sick of this place I will never go there again

14
Feb

Posted by Jim


on 2/14/17 at 7:22AM

Stopped in the Dunkin Donuts on Irving Park Road and Prospect Road in Woodale Illinois this morning. The lady in front of me had a huge order. There was only one lady working the counter. There was four other customers behind me. Working the drive thru area were six other people plus a man standing by the coffee area. After 5 minutes I asked if someone was going to help this woman. I got a sure and a half smile. I told him that this is ridiculous and walked out. This isn't the first time that this has happened. Looks like they cater more to the drive up than to the walkin people. Last time going there.

05
Feb

Posted by Anonymous


on 2/5/17 at 10:18AM

The Dunkin Donuts in Philly 1829 Allegheny Ave is not only so dirty that L&I should shut them down, these people are the most ignorant an lazy people you can come across in this line of business. You go there and they tell you they aren't making sandwiches at that time because they don't feel like it. They rather blast music and good off. Who knows where the management is. They are always out of condiments, donuts, bagels, and they don't even accept &20 bills most of the time. This dirty store shoul be shut down.

View all 91 Dunkin' Donuts customer service reviews »
Customer Service Ratings

Based on 157 votes.

2.8

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Corporate Office

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Hours of Operation

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Dunkin' Donuts customer service news
Dunkin' Donuts Is Officially Removing 'Donuts' From Its Name

Weight Watchers isn't the only company getting a new name this week. After extensive testing over the past year, Dunkin' Donuts has officially announced they are removing “Donuts” from their name and will simply be called “Dunkin'” starting in January.

Dunkin' Donuts Employee Suspended After Video of Him Pouring Water on a Homeless Man Goes Viral

A video of a Dunkin' Donuts employee pouring water on a homeless man sleeping at a table inside the store went viral after being posted on Facebook Sunday. The incident took place in Syracuse, N.Y., and resulted in the employees getting suspended from ...

Pumpkin Spice request shocks this Dunkin Donuts cashier (video-NSFW)

... or cappuccino Pumpkin Spice drink decided the best thing to do was strip and clap her butt cheeks. The video was posted on social media. Facebook Twitter LinkedIn Share. Tags: butt clap, customer service, Dunkin Donuts, Pumpkin Spice, stripper ...

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