Cricket Wireless customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Cricket Wireless.

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Viewing Cricket Wireless customer service reviews 1 - 25 out of 741
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20
Mar

Posted by Cricket West Mason frontage road


on 3/20/23 at 4:00PM

We went to a cricket store in green bay wi. on the frontage road and the person who was helping behind the counter was rude. We said hi to her when we walked in. She says im with a customer right now. The customer came out of the bathroom as we had stood there for 5 min.another customer comes in ..i moved closer to the counter and stood there 10 more min. As we stood there waiting the worker looks at the customer behind us " what could she help her with" WOW.. LIKE I AND MY MAN WERENT NEEDING HELP!!

03
Jun

Posted by Boo


on 6/3/22 at 12:28PM

CALL CRICKET CORPORATE OFFICE DIRECTLY!!! I have just verified who has claimed to be an executive manager at Cricket HQ in Atlanta. So far verified these numbers... 470-563-7630 thru 7640. At 7635 you will probably reach Daisy, who will not give her company id or the first letter of her last name. They are filled with deciept and lies, even at HQ. Daisy claims she is in the same team as CEO Dwyer CALL THEM NOW AND OFTEN! PUSH FOR REAL CHANGE IN HORRID CUSTOMER SERVICE! I WILL BE POSTING THE RECORDED CONVERSATION VERY SOON! THEN YOU CAN HEAR IT ALL FOR YOURSELF!

13
Feb

Posted by Anonymous


on 2/13/18 at 11:59AM

I went in December to cricket and bought a lg stylo 3, temper glass and case yesterday I dropped my phone and broke the glass in it I thought it was the temper glass but for some reason there wasn't one on it so cricket says I have to buy a new phone that the year warranty is voided because I broke the glass bs if u ask me

14
Jan

Posted by Anonymous


on 1/14/18 at 7:50AM

Im really needing to see how I can switch over to cricket from metro pcs but keep the same phone and number.

27
Dec

Posted by k.ayers43


on 12/27/17 at 1:15PM

I'd prefere having my bank pay my monthly bill so I have my payment record in one place.

10
Nov

Posted by Anonymous


on 11/10/17 at 11:47AM

Hi I'm Melvin Whitlock i purchase this phone nov2 my previous phone got misplace,upon purchase i bought a new plan also.but having problems with my internet service could u help me.

23
Oct

Posted by Anonymous


on 10/23/17 at 7:40AM

I have been with out service for 4 day's and cricket has known.They don't seem to care to much.Im having to drive around my town to get service.I done been to my store they have done sent them messages and so have i.If it isn't fixed by tomorrow im goin to straight talk.You can't get text, calls or online.I pay 117. For something i can't use they aren't even offering credit.I may can understand a day or two but not 4 day's.This is ridiculous.

14
Jul

Posted by Illegal actvity


on 7/14/17 at 9:54AM

Have trying to speak with store owner but his employees don't let that happen. As soon as you ask for Mike (owner) they hang up. The employees (Antoinette Rodriguez) there are doing so very illegal activities out of that store. Using the phone system to call people from different #s to harass them. He pays her under "the table" so she can get Public Assistance!! Really? As a taxpayer, this pisses me off! He is just as guilty as she is for going along with this ILLEGAL activity.

01
Jun

Posted by A givens


on 6/1/17 at 1:06AM

I paid my bill through quick pay and my service is still off

24
Apr

Posted by Dee


on 4/24/17 at 2:11PM

I hate i switched ova 2 cricket. I want 2 change my num but i can't talk 2 a customer service person. Please read nd dnt make d same mistake i made by switching. I should've stayed wit verzion

07
Feb

Posted by Jennifer


on 2/7/17 at 2:24PM

I can get service in japan please help

02
Feb

Posted by Anonymous


on 2/2/17 at 8:50AM

Money was taken out of my account but no confirmation number was given to me as proof of payment

28
Jan

Posted by Oscar


on 1/28/17 at 7:45PM

I forgot my password and I can't open my app in my phone

18
Jan

Posted by Anonymous


on 1/18/17 at 9:43PM

Worst service could not get a live person. The numbers do not connect to a live person
I'm glad I have T Mobile. Cricket is not worth the time of day.

10
Jan

Posted by Galaxy amp #2


on 1/10/17 at 4:55PM

Trying to get. A hold of someone about my service's

31
Dec

Posted by Anonymous


on 12/31/16 at 6:53AM

Hi my dad wants to cancel his cricket service from today coz he loose his phone.His phone no is. Thanks

04
Dec

Posted by Darlene


on 12/4/16 at 2:59AM

Every Time I Pay My Phone Bill It Never Gets Paid And Yak Take More Then What Yak Are Suppose To. This Time Yak Took $50.00 Last Ti.e Yak Took $400.00. Its It's Like This Every Time Yak Need To Get Better Ways To Talk To Someone Cause Ur Machine Thing Don't No How To Do It Right

03
Dec

Posted by corysgirl15


on 12/3/16 at 6:35PM

i think that i double pay my cricket phone bill online

02
Dec

Posted by Sheresse


on 12/2/16 at 9:49PM

I'm very unsatisfied with Cricket's customer service. My phone has malfunctioned since day 1, November 25th. The policy says 7 days to exchange. They say today, December 2nd, is day 8. That makes no sense....

22
Nov

Posted by Anonymous


on 11/22/16 at 8:45PM

Got signed up to Cricket and not sure how experienced thesee guys were. First time my complete information was not loaded up on new phone because said wasn't equipped to do it. After about 5 hrs and involving my son got it done. Won't be recommending Cricket any time soon. Don't open unless can offer better customer service. Hope we didn't make a mistake.

10
Nov

Posted by Anonymous


on 11/10/16 at 2:07PM

how can I talk to a live person from CRICKET please? my caller id is NOT correct. I need your help please.

09
Nov

Posted by espinozafc


on 11/9/16 at 7:20AM

Can someone tell me what's going on with Cricket? I can not log in to my account?

08
Nov

Posted by Cricket


on 11/8/16 at 9:39PM

I would like to talk to someone because I paid $45 yesterday for my plan but my internet service is very slow. Can someone please let me know what is going on?

06
Nov

Posted by Anonymous


on 11/6/16 at 6:48PM

Forget name and password. Can't reach cricket.Please help

04
Nov

Posted by Anonymous


on 11/4/16 at 3:20PM

Have been dealing with an EXTREMELY incompetent manager, Corrine, at the cricket store on blanding Blvd for nearly a year now. I was sold a defective phone that she refused to allow me to return, tried for nearly a year to get her to set up my account on auto pay and she was unable to do so UNTIL I canceled my line 3 days ago. When my husband went up there to find out why we were suddenly auto deducted for a line we cancelled she, Corrine, was EXTREMELY rude to both my husband AND the associate who was trying to help him because she was too busy laughing and giggling with another client who was talking to them about pentagrams, ouji boards and various ofther forms of WITHCRAFT AND DEVIL WORSHIP. This manager has been very incompetent on several different occasions on several different circumstances and has never been able to handle what we needed to have handled without making us call the 800 number (where we were able to deal with representatives who knew what they were doing and talking about unlike the "manager" of that blanding store). We will not only be calling our bank and reporting the auto deduction as fraudulent but we will be telling EVERYONE we know about the evil conversation that the manager and one other employee were happily participating in and how completely HORRIBLE and INCOMPETENT the manager and at least one associate is at that location. While this is the 1st time we have been on the receiving of her rudeness I have personally witnessed her being rude to at least 3 other dissatisfied customers over the past year or so with your company. While we will NEVER again do business with cricket after our horrible experience today if you want other people in this area to so business with your company I STRONGLY recommend you clear out the evil, rude, devil worshipping staff that has no problem discussing such things openly and with smiles on their faces in the middle of the store during business hours with children present because I assure you any and ALL God loving, Christ following clients will pull their money from your company as quickly as we did. I will be praying for the dark souls working in that store and the dark souled client that travelled from Starks to (her own lips) to deal with those in the blanding store because (again from her own lips) the manager in stark believes in Christ. Still trying to shake the ice cold chill I got off the staff and witch (AGAIN, her own lips) that I had to share air with in that store!

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