Find the latest Continental Airlines news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
When he took over the airline was heading towards a third bankruptcy. The former Boeing executive turned Continental around completely. The company rose from the bottom of Customer Service rankings to the top, winning more J.D. Power and Associates ...
Continental, originally Varney Speed Services, started out like many airlines from the 1930s, carrying mail for the United States Postal service. With a focus on the Southwestern United States and new mail routes, Robert Six bought the Southwest ...
A causare la tragedia del Concorde, il 25 luglio 2000, non può essere stata solo quella striscia metallica di una quarantina di centimetri persa sulla pista dell'aeroporto di Roissy, vicino a Parigi, dalla carlinga di un DC10 della Continental Airlines.
Za nehodu z července roku 2000, při které zahynulo 113 lidí, podle rozhodnutí soudu nenese odpovědnost dopravce Continental Airlines. Právě z jeho křídla na vzletovou dráhu upadla kovová lišta, která následně prorazila startujícímu stroji Concorde ...
VERSAILLES, France (AP) — A French appeals court on Thursday overturned a manslaughter conviction against Continental Airlines for the July 2000 crash of an Air FranceConcorde that killed 113 people, ruling that mistakes by the company's mechanics ...
The ongoing problems, er... issues, have meant that airline passengers are still experiencing long hold-times to speak to Customer Service, he stated. As you may recall from earlier Risk Factor blog posts before the cut-over, Smisek claimed that the ...
However, United's call center was experiencing major backups Saturday. Some callers were on hold up to an hour. In response, United released the following statement Saturday: "As to hold times, our call volume has been higher than normal in the last ...
Being physically suppressed by airplane passengers after he had been shouting 'Allah is great' was a fitting end to a very bad week for one unruly Saudi teen. The plane incident came just two days after Yazeed Mohammed Abunayyan, 19, was arrested after ...
"We're going to have one frequent flier program, we're going to have one website, we'll actually be one airline from our customers' perspective, which is really valuable to the customers and will give them much better Customer Service," Jeff Smisek, ...
A grieving son is going to miss his father's funeral because the airline he was flying with were charging him almost $700 to change his flight - on top of the $1,200 he had already paid. Fred Zajonczloski flew from his home in San Antonio in Texas to ...
Mergers have been detrimental to Customer Service. Delta Air Lines Inc. plunged to last from third place after acquiring Northwest Airlines Corp. in 2008 and remains there. US Airways also saw a drop in customer satisfaction in 2005 after its merger ...
Before that, however, the company is attempting to combine Customer Service functions to make the transition easier for customers. Reuters quoted Chief Executive Jeff Smisek as saying that the company is trying to “bring as many of the customer ...
JDA's multiple service options, delivered via the JDA ® Private Cloud, provide customers with flexible configurations, rapid time-to-value, lower total cost of ownership and 24/7 functional and technical support and expertise. ...
Originally built as a reservations hub for defunct Eastern Airlines, the complex later handled most of Continental's call center traffic up and down the ...
By AP By David Koenig Passengers are lashing out at airlines for poor Customer Service after this week's storm on the East Coast left thousands stranded and ...
CHICAGO, Dec. 29, 2010 – Continental Airlines today became the first carrier in North America to take delivery of a new 737-800 with Boeing's new Sky Interior. This all-new interior features newly sculpted sidewalls, energy-efficient LED lighting and ...
La compagnia americana è stata ritenuta penalmente responsabile per il guasto che nel 2000 in Francia provocò la morte di 113 persone. Dovrà versare ad Air France 1 milione di euro. La giustizia francese ha riconosciuto la compagnia americana ...
Ad uno dei meccanici della compagnia ha inflitto 15 mesi di prigione con la condizionale. Secondo il tribunale, un DC10 della compagnia Usa ha causato la catastrofe perdendo una pezzo di metallo di una quarantina di centimetri sulla pista di decollo ...
A Continental Airlines amerikai légitársaság felelősségét állapította meg hétfőn a Párizs melletti Pontoise bírósága a tíz évvel ezelőtt lezuhant Concorde repülőgép tragédiájában, amely 113 emberéletet követelt. Az amerikai légitársaságot a bíróság 200 ...
MILANO - Un tribunale francese ha stabilito che la compagnia aerea Continental è «penalmente responsabile» del disastro del Concorde, l'incidente in cui fu coinvolto l'aereo dell'Air France, in cui nel 2000 a Parigi morirono 113 persone . La compagnia ...
Dieci anni dopo la tragedia del Concorde, che si schiantò a nord di Parigi poco dopo il decollo uccidendo 113 persone, la giustizia francese, scagionando Air France, ha attribuito l'intera responsabilità della tragedia alla compagnia americana ...
PONTOISE, France — A French court convicted Continental Airlines and one of its mechanics in Texas of manslaughter for setting off a chain of events that sent a supersonic Concorde crashing into a hotel outside Paris a decade ago, killing 113 people ...
... offer cardmembers access to a suite of travel benefits, premium Customer Service and more ways to earn and redeem Continental OnePass miles. ...
... offer cardmembers access to a suite of unique travel benefits, premium Customer Service and more ways to earn and redeem Continental OnePass miles. ...
CHICAGO AND LISBON - Beginning Monday, October 11, Star Alliance members, Continental Airlines and TAP Portugal, will begin codeshare flights to a number of destinations in the US, Central America, Europe, and Africa. Continental will place its “CO” ...
The company expects that travelers will begin to see a more unified product in the spring of 2011, as the carriers integrate key Customer Service and ...
The biggest airline in the world will have the United name, Continental's globe logo and potentially far-reaching effects on air travel. Shareholders who approved combining the two companies Friday hope the new airline attracts more top-dollar ...
The merger blends award winning Customer Service with industry leading network carrier. The merged company would fly the latest fuel efficient fleet ...
It took a few days for the unused miles to be credited back to my account, but even Customer Service was helpful. Since I travel every year, I've decided to ...
Although an agent isn't there to receive the pass, one is typically present to handle issues and other Customer Service tasks.
While automated boarding does not require the human touch, an attendant will be on hand to deal with the usual Customer Service problems. ...
... evidence of our strong commitment to providing our customers in Saipan, Guam and Micronesia with more added value and higher level of Customer Service. ...
technical support details are available under "Board Meetings" on the NTSB website. To report any problems, please call 703-993- 3100 and ask for Webcast ...
The above manager told me that he was Continental's Newark Hub Manager of Customer Service(huh) and told me that I should be more careful next time and ...
These new and improved products offer cardmembers a suite of unique travel benefits, premium Customer Service and more ways to earn and redeem Continental ...
It will also put 52 of them to work as Customer Service and cargo agents. Continental provides air service for the US Department of Defense. ...
The main concern that travelers will need to mull is the change in Customer Service. Larger ubiquitous airlines tend to cover the spectrum of destinations ...
Until they started selling this as a Customer Service booster. According to the AP article published today: “Continental, which has about 900 daily mainline ...
By The Star-Ledger Continuous News Desk AP PhotoContinental said Monday it is cutting 600 call center jobs.Continental Airlines said today it will cut about ...
And its strategy to prioritize Customer Service meant it waited longer to add new fees than competitors, although baggage fees are now up to par. ...
Presidential Platinum Elite benefits include top priority for Elite upgrades and standby flights, a separate phone line for Customer Service questions, ...
card2 Continental Airlines today became the latest airline to introduce a cashless cabin for on-board purchases. So, starting Dec. 1, if you want to purchase an alchoholic beverage or headset on a Continental mainline flight — with the exception of ...
Suite à son changement d'alliance, Continental Airlines déménage pour Roissy Charles de Gaulle Terminal 1 Hall 3. A compter du 17 novembre prochain au matin, tous les vols de la compagnie opéreront donc depuis le Terminal 1. Satellite 1 (au départ ...
... the adjustment of various Customer Service policies to give it a high degree of consistency with policies in use throughout Star Alliance, ...
"Continental Airlines is honored to become an alliance partner with ANA, an airline that has a worldwide reputation for high quality Customer Service," said ...
Customer Service policies: Continental has adjusted various Customer Service policies to give it a high degree of consistency with policies in use ...
"Their focus on Customer Service and running an on-time operation continued to set us apart from the competition. We are well-positioned to take full ...
Their focus on Customer Service and running an on-time operation continued to set us apart from the competition. We are well-positioned to take full ...
Continental's move in Tokyo follows a similar aligning of Customer Service and ground operations at Beijing International Airport and Shanghai's Pudong ...
"We are proud to work with Continental and help them set a higher standard for Customer Service." Continental Airlines has worked with Responsys since 2001 ...
