Cingular customer service

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Customer Service

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  • Hours of Operation:
    • Mon-Fri: 7am - 9pm MT
      Sat: 9am - 6pm MT
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User Reviews

Posted by Anonymous


young man who assisted me was very thorough and helpful.

Posted by Anonymous


I am getting several harassing phone calls from a telemarketer use in your company. I call to report it and nobody will help me. I reported it online along with many other people about the same number. Please look into it and do something about it! I am leaving a bad review because nobody would help me with this problem concert in another one of your customers who I can I get back to.

Posted by Twijit


When I switch my service to the 10G shared plan for my family at a AT&T Wireless store, I got in a horrible place because the place my IPAD on the account but not cancelling my prepaid service on the IPAD at all (though they said they had).

Edward Trice (customer service) went way above and beyond to ensure he corrected the situation with as little impact on me and my time as possible. The Pre-paid /post-paid service should under one customer service control.

All the positive comments below are towards Edward only.

A big thank you to Edward Trice

Posted by hutc6887@bellsouth.net


Calling At&t is worst than going to the Dentist. You are put on hold, the reps are rude. I called At&t 9 times on Monday February trying to find out why my bill online has been consolidated into my wireless, home phone, and U-Verse without my authorization.I also wanted to know why my home phone is being charged when i asked that complete choice be cut off. I was transferred each 9 times that I called after being told that I had to go over the issue each time and then being told I would be transferred. I held on the phone on one transfer 27 minutes by a MRS. Padilla who said she was a supervisor. I am now in the process of seeing if PSC can help get my issues resolved.

Posted by mela0143


I absolutely cant stand att any more!!! They absolutely disgust me... wait times on the phone is ridiculous. Calling for the 5th time today.... coroporate isnt any better.... time to wait another 9 mins just to get someone on who just isnt goung to be able to help me.. maybe I should just switch to verizon.

Customer Service Ratings

Based on 873 votes.

2.0

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Corporate Office

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Hours of Operation

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AT&T Wireless customer service news

AT&T contará con los Samsung Galaxy S® 5, Gear 2 y Gear Fit*

J.D. Power premió a AT&T con los galardones "Highest Ranked customer service Performance Among Full-Service Wireless Providers" y "Highest Satisfaction with the Purchase Experience among Full-Service Wireless Providers" en sus estudios de 2014, ...


AT&T Launches EverThere, Portable Peace Of Mind, In The Home Or On The Go

This personal emergency response system (PERS) in one simple, mobile solution is durable, lightweight, easy to setup and has a rechargeable battery. The device is hands-free and allows two-way voice communication with the call center for fast assistance.


ATT IPhone Unlock for iPhone 5s/5c/5/4S and 4 on iOS 7

They have achieved this by combining a very simple solution with a fantastic customer service department that is available 24/7 through many forms of contact. From now on one will be able to Official/Permanent/IMEI Unlock iPhone 5/4S/4 Locked to AT&T, ...

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