Posted by Becky
Our Tustin, CA location on Jamboree is the best all the way around! Love the food and people and management!
Chick-fil-A customer service
Chick-fil-A is a fast food chain specializing in chicken sandwiches. For customer support Chick-fil-A has a web page for frequently asked questions and a link to leave feedback.
- How to reach a live person:
- This is a direct number with no other steps necessary. Just hang on the line and a Chic-fil-A "cares coordinator" will pick up.
- Hours of Operation:
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- Email:
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- Customer service link:
- Main Company URL:
- Description:
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User Reviews
04
Nov
26
Aug
Posted by Anonymous
I have been coming to the Chick-fil-A located at 6350 Cimmaron Blvd. in Orlando Florida since it opened.
I have watched to go through transformation now to the new outside ordering system of the awning and the double machines unfortunately it serves no purpose when they put attendance out here trying to take orders that does not speed up the process it slows the process down whenever it's just the machines and the car is allowed to go through individually it moves much faster much smoother apparently when a person is in front of someone taking an order it in soon as a conversation which slows down the whole concept of having two monitors to speed up the process I sit for sometimes 15 and 20 minutes as I watch a server trying to take an order from a vehicle that I am stuck behind
02
Jun
13
Mar
Posted by Diane
Hello - I visited a local Chick-fil-a earlier this evening and the order did not include all of the food for which we paid. It was order # 5646838, and the large fries were not included. We noticed this after we arrived home. Also missing was the CFS and Buffalo sauces. We tried calling the store but we were put on hold, and I am still waiting for someone to answer as I write this message. The total wait time thus far has been over 30 minutes. I would also like to note that the service for the order was slow, as the two employees outside the drive-through window were joking and laughing with the people inside while customers continued to wait for their food. I would just like to have the large fries my daughter wanted but I cannot get through to anyone at both the resturaunt or on the CFS Cares Line.
09
Dec
Posted by Sidney
This is the second complaint I've had about the Chick-fil-A store on Westheimer in front of Target. I was given a milkshake and cookies as recompense for a very serious problem about two weeks ago and thank you for that . However a few days ago my daughter and granddaughter went to that store and the Sprite was nothing but water . She requested ketchup and received none and she also requested gluten-free bun and did not get that either. It's necessary for her diet. I'm kind of shocked at these occurrences at Chick-fil-A. Sidney Menough