Posted by Anonymous
To get any kind of work done or a simple oil change you have to wait hours on end service department in bend sucks can get better service with my Honda . No
Chevrolet customer service
Chevrolet is the brand of General Motors that produces automobiles in America. Chevrolet has been one of the leading American auto manufactures for over 100 years. Chevrolet offers customer service with several different options including toll free number, a chat service, email submission and an FAQ forum.
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User Reviews
11
Jan
05
Sep
Posted by MaryAnne
I am Leasing a Chevy Exquinox...I got it in february 2019....In June I started using the air conditioner...There is a terrible smell coming from the vents (CHEMICAL SMELL)..I brought it to lester grand chevy where I got the lease....They ran the car but smelled nothing, i brought it back, again nothing.again drove it around with the guy nothing.
He told me they checked everything and said it was not dangerous. But day after day i use the air conditioner and smell this odor. it stays for a while and then stops. I am very unhappy to think I will have to live with the smell for 3 years. I wanted to leave the car for a couple of days but the mechanic said that they dont have proof on the smell and can not keep the car and give me a loaner car.
I feel as if they dont believe me and I am miserable.
maryanne peters
04
Jul
Posted by Anonymous
HELP PLEASE.
my G/daughters( Student at WVU ) 2002 Malibu LS 3.1 v6 was towed June 8th to Premier Chevrolet/GMC Morgantown WV for diagnosis of an engine coolant leak June 11 2019. See Invoice 182132
Diagnosis was a leaking head gasket on right cylinder bank. permission given to replace that failed gasket and necessary related parts only. Industry accepted ALL Data replacement guide pays 9.7 hours labor time.Dealer charged 14.5 hours,and marked up parts prices above Chevrolet suggested retail prices.Vehicle released for pick up June 21.,returned same day with coolant leak. Dealer replaced water pump at No charge. Vehicle released again june 29 towed back to dealer within hours with coolant leak of a different nature. as of july 3 vehicle still waiting to be looked at. Service adviser involved has been most courteous and caring,altho hard to reach. Dealer GM is of no help and or hangs up phone. HELP!
In mention,I am employed in the service department of a Chevrolet dealer in Maryland so i am well aware of service department policy and procedures.
04
Jul
Posted by Anonymous
I am the EXTREMELY unhappy owner of a 2014 Chevy Equinox. I bought it as a trade in and was told that it just wasn't big enough for the previous owner. After only 3 years of owners the first thing go wrong was the main seal. Thankfully it was covered by the power train warranty.
Now,after a new $365 starter and a $175 battery the car still only starts when it wants to.I can't believe I am the ONLY owner having these problems and am wondering why there has been no recall.
There is absolutely no way in the world I would recommend Chevrolet to anyone and will do everything in my power to blast Chevy in any public forum available to do so.
21
May
Posted by help
this was posted from a friend she's young and a great girl RK Chevrolet has really turn her back on her ...
HELP! Best lawyer(s) that can help me get OUT of a faulty new car.... experience with lemon laws, etc. RK Chevrolet is making the process/experience of owning a car a HORRIFIC time and I am so beyond over it. Having a car for 2.5 months and being in a loaner for almost 4 weeks of it is absolutely UNACCEPTABLE. Having a major motor issue a week into purchasing the car, even more unacceptable. Having the car shut off while driving down the road TWO TIMES while your child is in the backseat is beyond terrifying... NO ONE SHOULD EVER HAVE TO DEAL WITH THIS B.S. and I pray no one else does.
Warn your friends and please, please... if you know someone who can help in any way let me know. ❤
Side note... I went today for a meeting with the 'CEO of sales' and left feeling defeated once again. He listened, which was a plus... but only to suggest I drive the car for a couple of days. I refused obviously for safety purposes and he then said 'go ahead and drive mine for a couple more days... I will drive yours and we will get back together on Wednesday'.... obviously the run around continues. I KEEP HANDING OUT OPPORTUNITIES to make this RIGHT... and they continue to push.... maybe we are waiting on the 3 month mark so that I'm stuck for good??? Who really knows....
Please feel free to share this with all your friends!!