Read the reviews below to see the experience other people have had when dealing with customer service from Casio.
If everything worked liked my Casio, there would be multitudes of repairmen looking for other work. I wear my Casio 24/7 with never a problem. From working in the yard, to playing with the grandchildren, to playing golf, to swimming laps. It never fails me. I only have to call customer twice a year. Yes, to help me set my watch.
The agent has always been friendly and very supportive.
I'll never own anything but a Casio.
My G-Shock Casio shock resist multiband 6 watch hands won't set correctly. It is said in the owners manual that the hands will set automatically to the digital time, but they won't. I have turned daylight savings time off and on again, reset dates, and most everything else. Please help and contact asap. thathank you
I phoned their technical support help line yesterday due to a problem with my brand new Casio cash register. First the number they supply on their website for cash registers, gets you through to the wrong department. They transferred me three times to the main switchboard WHICH NEVER PICKED UP !! I tried several different numbers from their website with no success - eventually someone told me they'd take my name & number and get the relevant department to call me back. They never did ! Quite honestly I think I will return the register back to the shop now & buy someone elses. If this is how Casio run their support for new customers - how is it for the old ones . Absolute rubbish !
I sent an e-mail to Tracey, at customer service at Casio on 05/13/2014. I requested a free watch band replacement. Her e-mail was Tracey said, that she would forward the pictures to her boss. The e-mail consisted of pictures of the watch band of a Casio Pathfinder The watch band was first changed in less than 1 year because it was defective. The buckle is to narrow for the band. I replaced the band which I bought thru Casio. Again, it has worn out in the same place. Waiting patiently for 1 month, I had no response and re sent a 2nd text on 06/12/2014. I, my family, or any friend will NEVER buy a Casio product again
I Bought a Casio DW 6900 online directly from Casio.The second day I had the watch it stopped working.I sent it in for repair and they sent me a quote for 68.50.They said it had a small crack in the bezel were water seeped in,which is not covered by casio.Dont buy a Casio
I bought a Casio watch no. 2747 at Walmart with no user manuel and cannot set the time. The hands will not move to the correct time. They said get on line to find a user manuel and would not take the watch back and I cannot find a user manuel. What good is the watch if I can't change the time?
Casio's tech support line is very very friendly and helpful, but I've heard many bad things about them it is really the service/repair center that is the el craper of Casio but the tech support line is awesome and they are very friendly. Give them a call, John
I ORDERED A SOLAR WATCH FROM CASIO AND RECEIVED IT AND I LIKE IT VERY MUCH. bUT THE QUESTION I WOULD LIKE TO ASK DO YOU HAVE SOLAR WATCHES FOR WOMEN I CANNOT FIND THEM ANYWHERE ON THE COMPUTER WOULD APPRECIATE IT IF YOU COULD LET ME KNOW THANK YOU VERY MUCH YOURS TRULY DENNIS
