Posted by Rebecca
My daughter just bought a car from car max in Virginia only less than 3 months and she is stuck out in Florida with her infant daughter and already spent 500.00 to find out what wrong..still stuck in Florida...and is military wife.
CarMax customer service
Find contact information for CarMax customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest CarMax customer service news.
- How to reach a live person:
- Press 1
- Hours of Operation:
- Mon-Fri: 8:30am-8pm EST
- Email:
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- Customer service link:
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- Description:
- The customer service phone number for CarMax Auto finance is 800-925-3612 and is available Mon-Fri, 8-10 and Sat 9-6 EST
User Reviews
05
Apr
15
Oct
Posted by Jon
What customer service, what support?
I purchased a 2007 Mazda CX-7 in Dec. 2016.
Within 60 days it had to have the engine replaced plus a slew of other problems.
It has now been in the shop,(and is now) for the14th time, the 9th TIME after the install, all engine related problems.
It has affected my reliability at my job, multiple rental cars, all not reimbursed for, and my piece of mind.
One person called to address this issue only after I left a negative review, 2 YEARS AFTER.
WE'RE GOING TO COURT.
17
Jul
Posted by Nicoledickey/1977
I would like to thank Darcel Washington for helping me find the SUV that I wanted and could afford. She is a very sweet and very nice person. She treated me as family. I would refer her to anybody I know looking for a vehicle. Thanks for your kindness and help. Elizabeth Dickey.
02
Jul
28
May
Posted by Anonymous
I tryed to order a car fax. After the website would not let me complete anything but charging me money. I called customer service and was cut off four times. The service and website I was directed to was a complete joke. This has taken four hours of my time today. Still can't get the information I need.
This has been nothing but a joke from the start. You have my money and no informstion provided