Posted by Anonymous
your return site for a label does not work! I have been trying for 3 days. When do you plan to fix it? thank you
Bergdorf Goodman customer service
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- Hours of Operation:
- Monday - Friday: 10am - 8pm
Sat: 10am - 7pm
Sun: 12pm - 6pm
- Monday - Friday: 10am - 8pm
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- How to reach a live person:
- Press 0 when recording starts
- Hours of Operation:
- 24/7
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- Description:
- This department is for issues relarted to purchasing and customer service from their web site.
User Reviews
24
May
22
May
Posted by Anonymous
I Placed An Order For A Dress On April 29, 2017 For My Wife For An Upcoming Wedding.
Order No 12660347
My Charge Card Was Billed And I Was Promised The Dress Within 2 Weeks.
Here It Is 3 Weeks Later And No Dress.
I Spoke To 2 Customer Care Supervisors And They Have Told Me That The Dress Has Not Shipped Yet. They Don't Know Where It Is And What Happened To It.
It Seems You People Are Clueless. Once You Get Paid I Guess You Feel You Have Done Your Part.
I Am Sorry I Ever Got Involved With Your Store.
Your Service And Follow Through Is Non -existant.
How Do You Stay In Business?
I Would Like To Know What Happened To The Dress And How You Are Going To Resove This Issue.
Fred Sheeri