Autodesk customer service

Autodesk is a software company whose products are focused mostly in the construction, engineering and architecture industries. Autodesk was started by one of the original co-authors of the first computer-aided design programs. Autodesk offers a web page for frequently asked questions and its "ask the community a question" in addition to email support.

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Customer Service

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Phone: 800-440-4198

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User Reviews

01
Apr

Posted by Anonymous


on 4/1/21 at 4:01PM

I had to correct clock on my computer because it skipped one day. Since then, Autocad LT refuses to let me use the program, and kicks me out as soon as I start the program, saying "Time Clock Error" I Reinstalled program twice Restarted computer 5 times nothing helps.

I have 4 months left to the end of my subscription. I cannot use the program which I paid for. There are no LIVE customer service. There is nothing automated which could help me.
All Autocad phone numbers when it says LIVE are still for automated use. There is flaw in the AUTIOCAD system but in order to talk to a live person to fix it I have to pay money and buy subscription.

This is a shameful operation for an American company, make you feel ashamed to be an American.

23
Jan

Posted by Anonymous


on 1/23/19 at 12:02PM

The AutoDesk Support line is a joke!

20
Oct

Posted by Anonymous


on 10/20/16 at 1:45AM

I have Autocad LT my subscription was due to expire on 30th June past. On the 17th May I received an email from Autodesk- "Its time to renew your subscription" with instructions to renew.I thought I would do the right thing and renew early,which I did.On the 28th May I received confirmation from Autodesk.All with the same contract no. as before.Then on the 12th June I receive an email"Auto renewal reminder" -subscription renews on 29th June-I thought that's ok ive already renewed. Then on receiving my credit card statement-Autodesk charged me TWICE! I sent an email about this, and the reply was too bad we don't refund subscriptions! thats ok, then why did you send me a renew notice on the 17th May? what a scam!!!

25
Sep

Posted by ANTONIO DOMIT


on 9/25/16 at 8:45PM

I have been an Inventor user for long time. I pay to be in autodesk subscription center. I have a lot of doubts continually. but I feel lucky if I'm able to reach any one When I need it. I would love to have a place where I can ask for my problems when I have them and not when I found it some where else or forgot what it was.

06
Sep

Posted by Anonymous


on 9/6/16 at 2:20PM

Stay away from AutoCAD if you can. Their customer support is terrible! You pay a fortune for the software and when you need to re-activate after you changed your computer, forget it! there is no one to talk to.

View all 22 Autodesk customer service reviews »
Customer Service Ratings

Based on 103 votes.

2.5

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